We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel”
Review of UNA Hotel Palace

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
UNA Hotel Palace
Ranked #3 of 50 Hotels in Catania
Certificate of Excellence
Brussels, Belgium
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great hotel”
Reviewed June 13, 2013

This is a very good hotel in Catania city centre. The rooms are very nice and the situation is very good. You can pay an extra 10 euros and get a lovely breakfast on the rooftop with a breathtaking view of mount Etna. The waitress was very nice and the food delicious.
Do not take any special package when buying the room. You get offered many things like free wifi, parking etc for a small amount of money. I paid the extra 12 euros and my room didn t have wifi. So I was actually downgraded to a worse room with wifi (up to me to choose). Pay the cheapest room and you won t be dissapointed. And they are basically all the same (i had the opportunity of visiting 3)

Room Tip: Room 307 has no wifi connection.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jabulani2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,652 reviews from our community

Traveler rating
    912
    607
    108
    16
    9
See reviews for
294
680
61
315
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Forrest, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 12, 2013

We had an overnight stay in Catania to visit Etna. Una upgraded us to an Executive Suite which was lovely. the hotel is on the main street and a ten minute walk to the duomo. We didn't like Catania as a city - dirty and a bit sleezy - but the hotel and it's location were ideal. We ate at the roof top restaurant where the food was lovely and the service very attentive. The only issue we had was that our shower was difficult to adjust and stuck on hot, which would have been close to boiling temperature. I burnt the soles of my feet (which hurt for several days) while I struggled with the control.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Forrest3236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review, September 13, 2013
Dear Sir and Madame,
we would like to thank you for posting your review of UNA Hotel Palace. It is wonderful to know that you enjoyed the atmosphere of our well-designed Executive room, so wide and comfortable with nice city’s view, as well as our Etnea Roof top location, with stunning view to the baroque city centre and delicious Italian food and service.

We were most concerned to learn that during your stay you had an issue with the shower control system, but if we had known it when it happened, our technical staff would surely have set it differently avoiding that, because we were and are always at your disposal and especially when something suddenly has occurred even if temporary. We do genuine care about the well-being of all our guests and always do our best to make every stay as enjoyable as possible. Therefore, we are really happy to know that it did not impact on your stay and that your experience was very pleasant, so that you gave us the maximum rate on Tripadvisor.

It will be our great pleasure to hosting you here again and we hope that you will also have the chance to stay in the other “Made in Italy” UNA Hotels.

Warmest regards,
Rita Monfrini
Quality and Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
207 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed June 10, 2013

The Hotel Una Palace in Catania is in the heart of the city. Located on Via Etna, it is within walking distance to almost everything you care to see in Catania.

Located about 20 minutes from Catania's Fontanarossa Airport, the Una Palace is clean, comfortbale and secure. The front desk staff are fluent in different languages and welcome you each time you enter the hotel. The hotel's rooftop affords splendid views of the city and Mount Etna in the background.

A piazza with the city's elephant is a 5-10 minute walk down Via Etna, as are various markets, shops and cafe's. A bustling city with people moving all over the place, the palace is in a hallway off the street and behind storefronts making the hotel quite and relaxing.

The rooms are simple but functional. Typical European style with two singles pushed together, a well appointed marble bath and shower. A safe, mini-bar , sitting chair, dressing chair and wardrobe round out the room's amenities. Decorated in white and black the room was excellent for sleeping though not for entertaining. The bar in the lobby downstairs was open and there were plenty of spaces to entertain downstairs.

Located in the middle of the city, close to everything this is a good choice for business and leisure alike!

Room Tip: A higher floor and in th back will be quiter, but if you want a street view you will need to ask for...
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review, September 13, 2013
Dear Sir,
thank you very much both for having chosen our central Italian design hotel and for sharing your comments on Tripadvisor, recommending it as comfortable gem, both to business and leisure travellers.

Then, we are delighted to look at your nice photos and to read your detailed comments for your pleasant stay experience. Our goal is always to exceed our guests’ expectations and it is really important for us to know that you took advantage of our great location and our overall services.

It would be our pleasure to have another opportunity to show you our "Made In Italy" hospitality and quality service, for which we are known throughout the world.

Then, we look forward to welcoming you again soon and also in other hotels of our chain,

Kind regards,
Rita Monfrini
Quality and Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 7, 2013

UNA Palace Hotel in central Catania is located right on the main shopping street. It is a 10 minute walk from the main square, with lots of restaurants around. There is also a very nice park around the corner to enjoy on a sunny day. Hotel reception staff both helpful and friendly, with very good English. Restaurant food very good. Buffet breakfast good by Continental standards. Many add-ons capable of purchase at the hotel - internet, turkish treatments, etc. Highly recommended.

Stayed May 2013, traveled on business
Helpful?
2 Thank streviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review, September 6, 2013
Dear Sir ,
thank you very much for having chosen UNA Hotel Palace for your business travel and for sharing your comments on TripAdvisor recommending it to the travellers' world.

We are delighted that you had a great experience at our Italian style hotel. Our goal is always to exceed our guests expectations and you took advantage of our great central location and our overall services.

It would be our pleasure to have another opportunity to show you our "Made In Italy" hospitality and superb service, for which we are known throughout the world.

We look forward to welcoming you again soon and we also invite to stay in the other UNA Hotels.

Best regards,
Rita Monfrini
Quality and Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brunei
Level Contributor
130 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed June 6, 2013 via mobile

We checked in around midnight. The check in service was prompt, hotel and room were clean and impeccably decorated. One of the best hotels during our stay in sicily. Must definitely have the breakfast on the rooftop. Excellently bargain and cooked to perfection!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank junjin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review, July 18, 2013
Dear Sir and Madame,
it is really nice for us and as well as for the huge TripAdvisor's community to read your positive review and impressions for your stay in our hotel, as your are providing us with a valid source of information about our service's quality and which is also useful for our future guests, looking for an advice for their holiday or business trip.

Therefore, we are delighted to be an excellent choice for you and we hope to be the same for the rest of tomorrow's savvy global travellers, because we provide you with "Made In Italy" products and services that meet your needs, so that to shape exclusive stay's experiences, in which every Guest feels cared for, valued, and respected, being like at home, in comfortable and unique ambiances, design locations and why not tasting excellent Italian food

Please feel free to contact us anytime if you may need suggestions or information for your next stays in the other UNA Hotels & Resorts, the best hotels during your future visits all over Italy.

Yours sincerely,
Rita Monfrini
Quality and Guest Relation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
santa monica
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 4, 2013

A gorgeous hotel, from the moment you enter its cathedral ceilinged lobby until you visit its rooftop bar and lounge. The 'happy hour' buffet equals any good restaurant meal. At breakfast the next morning from our outdoor table was displayed Mount Etna in all its glory. Our room was sparkling and the spacious bathroom had every convenienct and comfort.

Room Tip: It was very hard to find, coming from the airport in our rented car. We finally hired a taxi at the...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JudithSantaMonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review, July 18, 2013
Dear Madame,
thanking you very much for your nice feedback about your glamour and comfortable experience in our, as you defined it, gorgeous hotel, we are really delighted to read that you especially appreciated our tasty services, such as the Happy Hour and the Etnea Roof breakfast, then enjoying not only delicious cocktails but also typical Sicilian delights and snacks, in an exclusive location as our roof top on the7th floor.

Moreover, during these summer days we also propose to our guests the "Original Sicilian Granita" tasting service, everyday from 03:00 to 06:30 pm and only with a little supplement, you can enjoy both flavoured ices with chocolate, almonds or lemon and delicious brioches, so called with "the little round hut " and stunning view go on in making your senses being enchanted.

So we invite you to come back here sooner and we hope you will also have the chance to visit the other Italian design UNA Hotels.

Very best regards,
Rita Monfrini
Quality and Guest Relation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 3, 2013

We stayed two nights in May. The staff was very helpful with restaurant recommendations and tourist attractions. We had a problem with an airline ticket and they called Alitalia and made the corrections for us without hesitation. The rooms were good size and clean. The hotel is in walking distance to all the places you will want to see and it is in a very safe area as well. We loved having drinks before dinner on the rooftop terrace. The bartenders were very nice. The breakfast was better than most with plenty of options.

Room Tip: We had two rooms, one in the front of the hotel and it was a little noisy, our other room was up on...
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trotBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UNAHotelPalace, Responsabile relazioni con la clientela at UNA Hotel Palace, responded to this review, July 18, 2013
Dear Sir and Madame,
first of all, we would like to thank you for having taken the time to write such a nice review on TripAdvisor about your great stay’s experience in our centrally located Italian design hotel.

We were delighted to read that you enjoyed your stay with us. In particular, thank you for your very positive comments regarding our amazing roof top terrace and the other F&B services, characterized by a wide range of high quality Italian products.

According to our “Made in Italy “chain’s philosophy, our goal is to propose you a new hospitality’s concept, where the care of details and the attentions to our guests are our priority, so that to provide you comfort, emotions and wonder in exclusive ambiances and locations and make your stay as you noticed, full of great value.

Looking forward to welcoming you here personally again in the near future as well as to assisting you here with your flight tickets, if necessary, we wish you a nice summertime.

Warmest regards,
Rita Monfrini
Quality and Guest Relation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Catania hotels
Centro Catania
Liberty Hotel
Liberty Hotel
#2 of 50 in Catania
762 reviews
Borgo-Sanzio
Hotel Etnea 316
Hotel Etnea 316
#5 of 50 in Catania
530 reviews
Airone City Hotel
#1 of 50 in Catania
189 reviews
Show Prices
Show Prices
Show Prices
Hotel Villa Romeo
#4 of 50 in Catania
530 reviews
Borgo-Sanzio
NH Catania Centro
NH Catania Centro
#7 of 50 in Catania
1,082 reviews
Show Prices
Show Prices
Show Prices

Been to UNA Hotel Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about UNA Hotel Palace

Property: UNA Hotel Palace
Address: Via Etnea 218, 95131 Catania, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Catania
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Catania
#1 Business Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
Price Range (Based on Average Rates): $$
Hotel Class:4 star — UNA Hotel Palace 4*
Number of rooms: 94
Official Description (provided by the hotel):
A prestigious building dating back to the early 1900s, in the artistic and commercial heart of Catania, was already an historical luxury hotel. The restoration project has been carried out in the view of maintaining the Sicilian style and traditional cultural heritage. The hotel provides 94 rooms and 9 meeting rooms, fitness centre, Turkish bath, indoor parking, elegant banquet room, roof garden, panoramic terrace with restaurant and American bar. SERVICES: SKY FREE in all the rooms.Internet connection with Wireless system.Pillow Wow:a pillow for every need. All our pillows are made with natural, anti-allergic fibres,Neckroll Pillow, soft and relaxing, filled with wheat chaff Kapok pillow with a soft and elastic covering to fit perfectly around the neck of each guestFirm latex pillow for those who suffer from neck acheGoose-down pillow – extremely soft and naturalFree use of fitness roomTurkish bathLaundry and ironing serviceCovered pay car park6 large rooms equipped for guests with impaired mobility Voltage 220 V UNA RESTAURANTThe UNA Hotel Palace has two large restaurants serving Sicilian specialities and fresh fish as well as a wide selection of wines from our cellars to enjoy with your meal.The UNA Restaurant is situated on the first floor and, in keeping with the tradition of old city buildings, looks out onto an internal courtyard of lava stone. The ample size of the dining room, together with its minimalist décor, makes it the ideal for business lunches and private parties. It seats up to 120.The Roof Garden, an “à la carte” restaurant, is on the 7th floor. From here you can enjoy a unique and spectacular view of the roofs of the city as well as the outline of Mount Etna to the north and a glimpse of the sea to the south. It seats up to 30.A special menu is available with a selection of the chef’s specialities.Open every dayBreakfast: from 7.00 a.m. to 10.00 a.m.Lunch: from 12.30 a.m. to 2.30 a.m.Dinner: from 8.00 p.m. to 10.30 p.m.UNA CAFÉThe UNA Palace Hotel has two delightful bars.The UNA Café next to the hall, is perfect for a coffee break or as a meeting point, especially in the colourful Mediterranean style Privè .The Roof Garden with a unique view of Mount Etna and the city rooftops.ROOF GARDENThe Roof Garden on the 7th floor offers guests a unique view of Mount Etna and the city rooftops. Here guests can enjoy our barman’s carefully prepared cocktails, or sip one of the drinks from our vast selection on the drink menu.There is also a wide selection of teas from all over the world and of delicious hot chocolates.From 7.30 p.m to 10.30 p.m. the bar provides the most fashionable Happy Hour in the city, with a rich buffet of appetizers to satisfy even the most refined taste.Open from 10.30 a.m. to midnight. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, Orbitz, TripOnline SA, Cancelon, Hotel.de, HotelQuickly and Evoline ltd so you can book your UNA Hotel Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Una Hotel Catania
UNA Hotel Palace Catania, Sicily

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing