We arrived at Hotel Idea expecting to be near the beach and close to amenities. The truth is we were next to a main service road to a new autostrada with constant chaotic traffic far from amenities. The room we were given was meant to be air conditioned, the outside temp 32 degrees, in the room slightly less. The room itself smelt as you entered and soon we found that the carpet at the door was wet, hence the smell. The hotel did not have internet access at all. Shower was ridiculously small even by Italian standards, towels were old and thin, bedspread had a cigarette burn, sheet had a small hole, toilet seat was unhinged. square and paint worn off.
However they did offer us another room when we complained but this was not much better as it too had some of the problems previously mentioned. It was too late for us to transfer, we had to contact our travel agent in Australia by phone so that she could find us better accommodation at our own expense.
The hotel displayed a Trip Advisor certificate of merit for 2011 and we are flabbergasted as to how it could have such a rating!
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- Also Known As:
- Hotel Ognina Catania Sicily