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Best Western Hotel Mediterraneo
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Reviews (930)
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132 - 137 of 930 reviews
Reviewed June 24, 2014

We stayed for one night and were placed in a room, which faced a sort of shaft with lots of ventilation noise. That made our stay a bit uncomfortable. Other then that the room was ok, breakfast good (a bit crowed so we had to sit with other guests on a table), the location of the hotel is a 15-20 minutes walk to the center. Staff was very friendly and also advised on an excellent restaurant.

Stayed: June 2014, traveled as a couple
1  Thank Kathrin80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded July 23, 2014

Thank you Kathrin80 for your review that highlighted your appreciation for our staff, our location, our breakfast (though there were many guests). We are sorry that your room didn't have a great view. We invite you to come and stay with us again and this time ask for an upper floor. We are sure you'll enjoy our rooms even more.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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Reviewed June 22, 2014

Recently had the opportunity of staying in this hotel during a very stressful time. The staff were kind, helpful and attentive. Most speak English and are forthcoming with information. They went out of their way to make my stay comfortable. Loved the breakfast - lots of choices, and the fresh squeezed orange juice delicious! Room more then adequate with frig and hotpot. Couldn't do better for the price.

  • Stayed: June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jinnirc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded July 22, 2014

Thank you jinnirc for your words of appreciation for our English speaking staff. I'm glad you appreciated our orange squeezer machine for complimentary fresh juice. It works in wintertime; now, in summer months, we serve typical sicilian "granita". We hope you come back to taste it.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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Reviewed June 15, 2014

I couldn't be happier with the staff. They were very helpful with getting me settled in from a long trip. My room wasn't anything spectacular, but it was very cozy. The free breakfast in the morning was more than adequate! I read reviews that said to get breakfast as early as possible or else they will run out. This is not completely accurate. If they run out of items, they are more than willing to bring in more food. Like I said, the staff was great! The area was pretty noisy due to traffic and the occasional dog barking at random hours. This should be expected since the hotel is near the heart of Catania. The roll-up shutters were a great asset to keep out the light and noise. Overall, I would stay here again if I ever wanted to stay in Catania again.

Stayed: June 2014, traveled on business
Thank Joel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded July 22, 2014

Thank you Joel B for appreciating our staff and our breakfast. We're glad you found efficient also our roll-up shutters system that helps reducing the level of light and external noise in the room.
As you said you would return, we can't help but hope it will be soon.
Santi Vento
BEST WESTERN Hotel Mediteraneo - Catania

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Reviewed May 17, 2014

Good points:

- It's inexpensive.

- staff are friendly and speak good English

- a good breakfast is included

- rooms are fine. Ours had a balcony.

- the taxi driver who they arranged to take us to the airport didn't rip us off!

- it's about 10 minutes' walk to Via Etna.

- Sky TV

Bad points:

- the aircon didn't work in our room. But because we were only staying 1 night, we didn't bother contacting reception to fix it. Had the aircon worked, I would have awarded a higher mark.

I would stay here again.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank misterpastry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded May 20, 2014

Dear misterpastry,
thanks for your detailed bulletpoint review. We're glad to learn that you found a good offer, like those present on our website, but also that the quality of the services we provide, internal and external, satisfied you.
I can assure you that air conditioned is perfectly working in all the rooms. What sometimes happens in this period of the year is that some guests, who still feel colder at night, switch it off from the general switches panel behind the door instead of using the A/C control panel in the main room. Had you given a call at Reception desk, we would have sent you a member of our staff to check the switches in a matter of seconds. It was not a matter of fixing anything.
We hope you'll come back again and enjoy our services to the full.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

The room was okay but could have been better.The balcony view wasn't good the only thing we could see were some pipes and a boiler.Breakfast was okay but not too many tables for the number of guests.If you wanted to buy a snack or a drink at the bar it was too expensive.I'd recommend going to a café for a drink but everything else was okay.

Room Tip: Try getting a room with a better view.
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank JoshTheTraveller105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santi V, Direttore at Best Western Hotel Mediterraneo, responded to this reviewResponded May 7, 2014

Dear Joshua C, thank you for staying with us and for reviewing our hotel. As you say it was ok for you, we hope you come back to stay with us and we invite you, for next time, to ask us a room on an upper floor with a better view. If only possible, we'll be glad to satisfy your request.
Santi Vento
BEST WESTERN Hotel Mediterraneo - Catania

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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