We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Road trip through Sardinia” 4 of 5 bubbles
Review of Mercure Olbia

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Mercure Olbia
Ranked #13 of 40 Hotels in Olbia
GreenLeadersGold level
Stuttgart, Germany
1 review
“Road trip through Sardinia”
4 of 5 bubbles Reviewed June 9, 2013

Very good value for the low price. Our AC didn't work at first and we were transferred to another room immediately. The carpet was a bit stained and the bathroom didn't smeel too fresh, but for the low price you can't expect more.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank hoeppi44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

491 reviews from our community

Traveler rating
    182
    210
    70
    18
    11
See reviews for
72
222
26
68
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
DRANNA
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed June 1, 2013

I'd recommend this hotel if you need to get in and out of town. Close to the Olbia airport.
Breakfast was quite good. Great espresso coffee and that good Sardinian bread. Along with yogurts, meats and cheeses.
Front staff was friendly but not very helpful. They didn't seem to know much about anything in Sardinia. Strange.
Room was pleasant. No English channels except for BBC (3 hours a night only). More English channels are in need. Wireless was spotty and we needed to move from 4 th floor to 1 st floor to
Actually pick any wifi up.
Sardinia is so beautiful. If you have the chance stay in a beautiful area.

Room Tip: No pool and no fitness facility. A 15 minute walk to nearest area restaurants and bars. Kind off th...
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DRANNA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olbiahermaea, Web Distribution Manager at Mercure Olbia, responded to this review, June 5, 2013
Dear Guest,

Thank you for taking time to review for the Mercure Olbia Hermaea.
Our staff is from Sardinia and know very well the nearb, I’m sorry to read you thought our staff was unperformed.
The wi-fi is free of charge and is available in the common area, in the room to guarantee a better signal internet is available with the cable.
I hope that you get the chance to come and join us once again in the near future.

Kind regards

Laura Sotgiu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northants
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 30, 2013

We stayed here for 2 nights and found this hotel excellent. Breakfast wonderful and they will do boiled eggs on demand!. The room was large, clean and as good as some 5 star hotels I have stayed in. 10 minutes walk to town and sea. Excellent helpful staff and free wifi that works.......

Well done Mercure.

Room Tip: I would really stay here again. It was fairly quiet everywhere.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank balbirfranklin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olbiahermaea, Web Distribution Manager at Mercure Olbia, responded to this review, June 5, 2013
Dear Guest,


Thank you for sharing your feedback with us and for choosing to stay at Mercure Olbia Hermaea Hotel.
I am glad that you enjoyed our location and our services.
I do hope we have the pleasure of welcoming you back to our hotel.
Best wishes
Laura Sotgiu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Retford, United Kingdom
Level Contributor
157 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed May 24, 2013

We stayed at this hotel after a ferry crossing from Livorno. It was easy to find and only a short distance from the port, and historical centre of Olbia. We were new to Sardinia and this was an perfect place for us to stay. Room 329 was a good size with king size bed, although close to the road we heard no traffic noise. Breakfast was more than adequate with a good range of cereals, preserves, meat, cheeses and fruit. All staff were friendly and spoke enough English for us to get by, but Giovanni was excellent on reception. We would not hesitate to return to this hotel.

Room Tip: Room 329 was a good size and quiet
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olbiahermaea, Web Distribution Manager at Mercure Olbia, responded to this review, June 5, 2013
Dear Guest,

I am extremely thankful to such positive feedback about our Mercure Olbia Hermaea and I'm glad to hear that you have had an enjoyable experience with us.

I look forward to welcoming you to Mercure Olbia Hermaea when you next visit Olbia.
best regards
Laura Sotgiu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wroclaw, Poland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed May 7, 2013

Staff
- friendly and very good breakfast with may options
Hotel
- from 3 lifts only 1 was working and of course on farthest corner compare room location
futuristic or for others paranoic design

Room

- please visit room # 213 your self ,take a look on the wall ;broken with coming off paint and plaster,
- heaters was in use even was outside 23C
-air conditions not working
-shower pool leak water
- safe blocked make not possible to use

and bellow windows I must have hold open ,loud ventilation tube with odors from kitchen.

view from window : railways & loading platforms in mess and chaos and night noises complete bad experiences .

  • Stayed May 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank MaxiViper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olbiahermaea, Web Distribution Manager at Mercure Olbia, responded to this review, May 10, 2013
Dear Guest

Thank you very much for taking the time to review your stay with us at Mercure Olbia Hermaea, guest opinion always give us the chance to perform better.
We are very sorry that your stay was underperformed, we apologize for this.

Sorry for the inconvenience with the lift, unfortunately there were some pieces broken and it takes some days to be changed.This issue has now be fixed
Also apologies for the lack of air-conditioning in the room.
I have checked the room 213 with the Maintenance department to verify your reporting, the safe is now working perfectly and the shower is not licking anymore.

Regarding the view, we are in city centre and in Olbia the rail cross the main street, that’s why the rooms have the view on the railway, in any case we do not advertise nice view and we try to compensate with the internal view of the “Piazza Mosaico” and with the outlets like the Wellness centre and the restaurant.

I hope that you get the chance to come and join us once again in the near future.

Kind regards
Laura Sotgiu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Wales, United Kingdom
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed May 6, 2013

I misunderstood when booking and expected the pool to be a swimming pool and ,at other hotels, have been able to swim and sauna free and pay for extra treatment options such as facials, massage etc. Here the 'relaxing' pool is part of the spa facility and costs hotel guests 15 euro for one and half hours for pool, steam and sauna..and it has to be booked in advance. There are two shaded areas to sit outside, mainly for smokers. and, on a sunny day, it would have been lovely to have been able to do some sun bathing but the Roof Garden Terrace was not in use and guests not allowed to go there. The hotel Courtesy Bus was parked outside but not available for guests for the airport or the beach. That was the downside. The staff on Reception are friendly and helpful and the design of the hotel is quite amazing with lots of art features on the ground floor. The Restaurant provides excellent meals and the staff are warm and welcoming. Two of the three lifts were not working.
Our room was clean and comfortable but some attention needs to be given to placement of contents. The wardrobe had six hangers which was enough as we were there only for a few days but there was no drawer or shelf space at all and most of our small things had to be kept in the suitcase. The shelves in the wardrobe are taken up with a safe (worked very well) and a refrigerator. There is a long table in the room with no shelves or cupboards under which would have been useful. Above the table is a wall mounted tv but no mirror so the table could not be used as a dressing table. The bathroom had a large wash basin, toilet, bidet and shower cubicle which were all fine but no shelf for toiletries bags so they had too be stored on the table in the bedroom....so the whole time we were back and forth from bedroom to bathroom looking for toilet items and a mirror!
All that sounds like a long whinge but the hotel, in fact, was a pleasant place to stay and we would not be put off from going again as the staff are all lovely, the food is excellent and it is handy for the station and the bus stops.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank littlemo74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olbiahermaea, Web Distribution Manager at Mercure Olbia, responded to this review, May 10, 2013
Dear Guest,

Thank you very much for taking time to review your stay with us at Mercure Olbia Hermaea.
Reading your reviews seems your stay was good, we are happy to hear that the staff was lovely and the Hermaea Restaurant exellent.
I’ll discuss with the staff about your suggestions that are very important for us to perform better.
I’d like to remark some points mentioned in your review:
As you specify in the Hermaea Spa there is a hydro therapic pool which is part of the wellness centre and is available upon surcharge, if you misunderstood this due to an uncorrect information on the website please let me know.
The courtesy bus is available for the beach during the summer period: from the middle of June till the middle of September, for the airport runs upon request and with a surcharge.

I hope that you get the chance to come and join us once again in the near future.

Kind regards
Laura Sotgiu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cagliari, Italy
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed April 29, 2013

I stayed in this hotel in february and had a very good deal. Very modern hotel with fancy style but my superior room was dirty, had mould stains under the window and a dismanteled shelf in the bathroom. Breakfast was ok. The spa was included in my price but not fancy as it seems from the pictures, it gave more of a impromptu impression. Do not choose this hotel if you want to make a beach holiday, as you need a car for any kind of movement from this place - however, the elevated road right next to the hotel leads directly to the airport. Choose if you find a good deal or leave it!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank getitall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olbiahermaea, Web Distribution Manager at Mercure Olbia, responded to this review, May 17, 2013
Dear Guest,

We appreciate your feedback and are very sorry that you felt we underperformed.
Actually we are in the city centre and not in front of the beach but during summer time we offer a free shuttle to the Beach of Pittulongu and the hotel is located in good position to reach the Emerald Coast

I hope we will have the pleasure in welcoming you back to Mercure Olbia Hermaea.

With my best regards
Laura Sotgiu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Olbia hotels
0.5 mi away
Hotel Panorama
Hotel Panorama
#1 of 40 in Olbia
5.0 of 5 bubbles 669 reviews
1.4 mi away
Jazz Hotel
Jazz Hotel
#2 of 40 in Olbia
4.5 of 5 bubbles 904 reviews
3.1 mi away
Hotel Luna Lughente
Hotel Luna Lughente
#7 of 40 in Olbia
4.0 of 5 bubbles 315 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Doubletree by Hilton Olbia
4.0 mi away
Hotel Stefania Boutique Hotel by the Beach
0.7 mi away
Hotel For You
Hotel For You
#6 of 40 in Olbia
4.5 of 5 bubbles 338 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Olbia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Olbia

Property: Mercure Olbia
Address: Via Puglie, 07026, Olbia, Sardinia, Italy
Location: Italy > Sardinia > Province of Olbia-Tempio > Olbia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Olbia
#9 Business Hotel in Olbia
#11 Luxury Hotel in Olbia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Olbia 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Agoda and ACCOR so you can book your Mercure Olbia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Olbia Hermaea Hotel Olbia
Mercure Olbia Sardinia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing