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1 - 6 of 355 reviews
Reviewed September 30, 2018

This hotel is good to stay for one night but not more. Location is 29 minutes by bus to the city centre. I had the intention to dine in the hotel restaurant “La Finestra sul Cielo” as advertised on the web. This restaurant has good reviews. I was very disappointed when I was informed that it had been closed for about five years. There are no restaurants close to the Hotel. As it was late in the evening, the only alternative was to dine in the Up restaurant located on the fourth floor of the building. It is a shame that Ristorante La Finestra Sul Cielo is still being advertised on the web uliviepalme.it and also on Trip Advisor. On the contrary the Up restaurant has zero reviews and 2 ratings. The staff hurried around as they are understaffed which make one feel uncomfortable. The restaurant opens at 8.00 pm so one has to wait for the opening time even if you are early back in the hotel and wish to eat. It has a set menu with little choice, take it or leave it. It was antipasto consisting of veg and then either pasta or rice for first course and meat or fish for second course plus desert. Besides, there is a wait of about half-an-hour to forty-five minutes between each course and one will end up eating pasta very late. At least the taste was very good. Worst of all was the terrible heat. There is no air conditioning in the restaurant and one can imagine how awful it is to stay there for at least three hours to finish your meal!
The bar closes after breakfast. Once I asked from where I can get a cup of coffee, it was around 5.00 and was instructed to go to the 2nd floor and help myself from a vending machine! Disgusting! Breakfast was not refilled after 9.00 am. It looks as if they have a shortage of cutlery, as most guests had to wait or ask to be given a fork or a spoon from the kitchen as the cutlery trays end up empty very quickly.
Another disappointment – the swimming pool is closed and not functioning. It will not be functioning any time soon as major repairs are required. This was also not notified on the web. So whoever had the impression of going for a dip before it was time for dinner, had to find another way to while away the time till 8.00 pm. There is nowhere to go nearby if not to hear mass in front of the hotel.
Something on a positive note - In another review it was said that the elevator starts from the 1st floor, but this is not the so, there is an elevator on the ground floor. The rooms are spacious, very clean, towels and toiletries are replenished daily. The breakfast is plentiful and one is spoilt for choice at the cakes section. The freshness and taste is outstanding.
Still, this is definitely not a three star hotel.

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank 477rojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2018 via mobile

Booked to stay here one night after flying in late at night. Great hotel, comfortable room. Free street parking and really nice breakfast. We knew the location wasn't the best for seeing Cagliari, but with a car it was easy to drive to town and to the beach.

Date of stay: August 2018
Trip type: Traveled as a couple
Thank JasonD4205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2018

We were in Cagliari for a family wedding. We reserved at this hotel because it was close to the wedding venue. But otherwise, location is far from city centre and there are few restaurants in walking distance to hotel. Some rooms have been updated but others, as well as common areas need to be refreshed, especially elevators/ access to rooms, lobby bathroom and play/game areas. Restaurant staff were not very welcoming to guests arriving after 9:30. Reception staff were not very accommodating to assistance requests. But worst of all was discomfort from heat. There is no a/c control in the rooms and the air conditioning is turned off by hotel during morning and early afternoon hours. Even when it was on, it cools minimally, leaving us tossing and turning at night from warm temperature. Opening the windows was not an option due to expressway traffic noise directly behind the hotel. And when we thought we could get some relief by ordering a chilled Campari soda at the restaurant/bar, we were given room temperature cocktails because they had no ice! This is unacceptable for a hotel of this category.

Date of stay: July 2018
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
1  Thank Travalots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2018

Breakfast was not refilled after 9 am, no toilette papers in the rooms, plus no AC control in the rooms... Elevator starting from the 1st floor, suffering to carry suitcases upstairs from ground floor.... plus strict checkout times, quite disappointed in general with the staff

Date of stay: July 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank andri0spich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2018 via mobile

We spent 1 night here as it was relatively close to the airport (still some 10 minutes by car). The hotel is a bit outdated, but the room was very spacious (including a small kitchenette, a fridge, a sofa..) and clean. Breakfast was simple but nice.

Date of stay: July 2018
Thank FrequentFlier317345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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