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“middle of the road”

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Hotel Regina Margherita - Cagliari
Ranked #4 of 34 Hotels in Cagliari
Certificate of Excellence
GreenLeadersGold level
birmingham
Level 5 Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“middle of the road”
Reviewed September 17, 2012

This hotel is within walking distance 10 minutes of the rail and bus stations and there is parking near by. It is clean and airconditioned but compared with British and American standards is more 3 star facilities than 4 star mainly due to the quality of the rooms. The bar area is not manned all the time even though in a central location. So you have to hunt for someone to servce you coffee or more.

The staff particularly reception however make all the difference as they go out of their way to provide you with help and information so you can make the best of your time in Sardinia.

Breakfast was good with an average choice of bread, cakes, fruit, meat and yogurt, but the layout and repelensihment of the area was below standard. T~he lift takes a max of 3 people and it is 5 floors so be prepared to wait a while or for more of the party to walk.

It was not expensive at £100 a night for the room and a good place to stop off at the start of your travels.

Chris

Room Tip: ask the reception to put you in a room which meets your needs ie views, large bathroom etc as they...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank watchdogBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renato969, Public Relations Manager at Hotel Regina Margherita - Cagliari, responded to this review, October 24, 2012
Dear Sir,
We want to thank you for the time you dedicated to write your review about our hotel. All your impressions about our structure and staff will be taken in serious consideration, as we think is very important to improve our service.
We hope you will come to visit us again.
Best Regards,
Alice de Ferrari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (28)
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Fife
Level 5 Contributor
66 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 10, 2012

First impression on arrival was very off-putting. Receptionist emerged from back office and was sour to the point of rude and very unwelcoming. He gave the impression he couldn't be bothered speaking to us. He grudgingly produced a city map and when asked to suggest restaurants he shrugged and said try Via Napoli - a 15 minute walk away when we discovered an excellent restaurant less than 5 minutes walk. He didn't know if the tourist information centre was open - he ought to have done! We asked about access to the garage but he was more interested in conversing with an Italan guest behind us. We were very annoyed with his attitude. In fact the reception desk was never manned during our 3 night stay and all reception staff emerged from the back office after ringing the bell. However, our suite was spotless, very comfortable and spacious with a roomy ensuite and we couldn't fault our accommodation. The breakfast room resembled a school canteen but there was an excellent choice.

Room Tip: Worth paying for a suite
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  • Stayed August 2012, traveled as a couple
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    • Location
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Helpful?
Thank HolidayHarriet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renato969, Guest Relations Manager at Hotel Regina Margherita - Cagliari, responded to this review, October 24, 2012
Dear Sir,
We really want to apologize for what has happened with the reception desk: the receptionist of course is the first impression a guest receive of the hotel and any time a host do not receive a good impression this mean that we are not doing our job properly. I have to consider though that the suggestion he gave You was really good, via Napoli is really 5 minutes distance walk from Viale Regina Margherita and there are in that street some of the most popular restaurants in town. As a matter of fact is very difficult to suggest a restaurant around our area because most of them are really good.
We thank you for the suggestions You gave us and We hope to see You again in Cagliari.
Best Regards,
Alice de Ferrari
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Zug, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 10, 2012

Positive: central location (everything is in walking distance), clean rooms, great massage shower (but far to small, you will be hitting the doors all the time with your ellbow), some staff try hard to go the extra mile, good breakfast (if you like italian breakfast even better than T-Hotel, as they have a lot more different types of brioche and the cappuccino is better too).

Negative: some staff speak no english or any other language than italian, no bus tickets on the reception, our check out was quite slow because one of the two computers were broken (things like that can happen though).

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Matthias S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renato969, Guest Relations Manager at Hotel Regina Margherita - Cagliari, responded to this review, October 24, 2012
Dear Sir,
Thank you very much for your review. I know the language is sometimes a limit, especially when you try to speak more than one language. New generation are improving in that, but is also true that even Italians abroad have many times problems to find receptionists that can speak proper Italian, even in 5 stars hotels!
I can say that managements, in All the hotels of Cagliari are trying to improve more and more the service to guarantee very high hospitality standards, each one with honors or faults. But in general Cagliari is doing is best to become an interesting tourism location.
We thank You for the suggestions You gave us really important for us
Best Regards,
Alice de Ferrari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forli, Italy
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 11, 2012

The location is ideal since it is within walking distance of almost all the attractions and restaurants. Upon arriving, a bell hop snuck up behind my colleague and grabbed her bags out of her hands, it startled her, and he insisted we all cram into one elevator together. To say the least, my colleague did not give him a tip. When i rolled back the bed covers, I found a rather (5" diameter) spot on the sheets. A blind man could see it. I complained and they changed the room immediatly. I should say that both my colleague and I speak Italian. The rooms are ok in size but the shower is a squeeze. I hate that. And I am slim. No balcony and the view was of another wing of the hotel in front. The staff was from friendly to rude. For example, I was working on my lap top one evening in the lobby and needed an adapter to plug into the german style plug near the sofa. They found one for me immediatly. The bell hop and one female desk clerk, asking directions - she couldn't be bothered, being the most rude. The morning we checked out, the clerk tells us we did not pay. I said we paid the night before so there would not be any delay in check out in the morning. He delayed us long enough to make us late for our client. I would go back if I had to but would rather not.

  • Stayed April 2012, traveled on business
    • Value
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Helpful?
Thank Mike741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renato969, Guest Relations Manager at Hotel Regina Margherita - Cagliari, responded to this review, October 24, 2012
Dear Sir,
We really apologize for the inconvenient You and your colleague had in hotel and We really thank You for all the remark You made about the service.
Best Regards,
Alice de Ferrari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level 6 Contributor
127 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed August 5, 2012

The Regina Margherita is a very efficient, comfortable business hotel, in a very good location in Cagliari. It is looks brand new. The rooms are of excellent size (specially for Italy and Europe in general). Everything smells of new, and the bathroom is spotless and also of a normal size.

The rooms have a very fast ethernet connection (and I think that in the lobby you can get free wireless). My pet peeve with hotels is the lack of a kettle + coffee + tea combination in the room. But this being Italy, you have to understand that. On the excellent breakfast buffet, you get freshly made expressos and cappuccinos, and frankly, a kettle and a Nescafe would just not sound right after that.

Most people travelling through the south of the island you need a stop over in Cagliari. Even if you don't need one, it is always a welcome break if your plane arrives late. Cagliari is not as bad as some reviews suggest. The town has its charms on the old part, and good pizza at night. The hotel is very near everything worth seeing. I did not rented my car until I was ready to leave Calgari, and I think it was a wise choice, as the city is not very driver friendly.

A few service notes about Cagliari:
1. The rental car stand is off the airport, near the parking. The best rates are by far with Auto Europa. Unfortunately you pay a price for that: I queued for one hour to get my car.
2. Cagliari airport is small. The departure queue, on the other hand, is huge. Don't risk being late, because there are only 3 metal detectors, and on a July afternoon, it will take you a good hour to move from check in to the boarding gate.
3. There is a very good bus service from/to the airport. It leaves from the bus company terminal, which is across the rail station. It is a fairly short walk from the hotel, but in the summer, it will feel like miles. The taxi to/from the airport costs around €20, while the bus is € per person.
4. You can catch a comfortable bus to almost anywhere. Problem is, once you get to your destination, you will most likely need a car to explore the rest of the island. As much as I hate saying, I think renting a car is a most for the full Sardegna experience.

Room Tip: I believe this is a very standardized hotel, with all the rooms roughly the same. I stayed in a non...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank jcn_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renato969, Guest Relations Manager at Hotel Regina Margherita - Cagliari, responded to this review, October 24, 2012
Dear Sir,
Thank You for the time You spent on writing this review, as You gave a lot of good tips for all travelers. I just want to update on transfer information’s. Taxi price can be in between 18 and 20 Euros depending which part of the town are you going. Our hotel is one of closest one been 5 minutes from the port entrance of town. Bus shuttle at this stage is 4 Euros but bus company change the amount pretty much every year. For night drive taxi takes a 10% more, white shuttle bus stop around 22, 30.
Best Regards,
Alice de Ferrari
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Switzerland
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 13, 2012

This hotel has a great location, looks new and has a modern interior. I would say it is a great business hotel, but if you are in Cagliari for a beach vacation, maybe not the best suited. As the rooms have no balconies, the hotel should consider acomondating the beach-goers by providing some space to dry towels, swim-suits etc.
Breakfast was good, but a bit disapointing for a hotel in this category in Italy. Staff was friendly and courteous.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank cromos05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renato969, Guest Relations Manager at Hotel Regina Margherita - Cagliari, responded to this review, October 24, 2012
Dear Sir,
Thank You for all your suggestions. We will try our best to improve.
Best Regards,
Alice de Ferrari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 10, 2012

We stayed here with a group and found the hotel to our liking. Our room was comfortable and clean even though the shower was extremely small. We had a good view over the city. Breakfast was fine with a number of choices. The hotel was in a good location for shopping and nearby restaurants. We did enjoy the Antico Caffe just up the hill. You must go up to the top of the bastion and have drinks at the bar with the fabulous view over Cagliari. Can't remember the name of the bar but sure that the helpful hotel staff can tell you.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank 261624Margaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Regina Margherita - Cagliari

Property: Hotel Regina Margherita - Cagliari
Address: Viale Regina Margherita 44, 09124, Cagliari, Sardinia, Italy
Phone Number:
Location: Italy > Sardinia > Province of Cagliari > Cagliari
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Cagliari
#3 Luxury Hotel in Cagliari
#3 Business Hotel in Cagliari
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Regina Margherita - Cagliari 4*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Regina Margherita is situated in the real heart of Cagliari, in the street which runs down from the ancient fortified quarter of Castello towards the elegant walkway which leads to the port. On stepping out from the hotel you are met by the most beautiful shops, traditional and authentic bars and a captivating view of both the city and the sea. The Regina Margherita is a modern and welcoming hotel which blends elegance and discretion and fuses design with the tradition of hospitality. ... more   less 
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Hotel Regina Margherita - Cagliari Sardinia

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