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“absolutely reliable”
Review of AC Hotel Vicenza

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AC Hotel Vicenza
Ranked #7 of 22 Hotels in Vicenza
Athens, Greece
Level Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“absolutely reliable”
Reviewed April 30, 2014

The Ac Vicenza will not disappoint. We had booked via the hotel's own site - the long stay offer - which was really value for money, especially for Italy. I liked the hotel's modern, minimal design. The rooms are not big but they are functional , and the bathroom is great - although the glass door provides no privacy at all !. I must agree with other reviewers that the sound proofing is indeed poor - you can hear people walking in the room next door- they should ask clients to wear slippers all the time(!) Breakfast might not hold any surprises but it is quite satisfactory ( I would add some brown bread). The service is a bit impersonal but you wouldn't expect it different in a hotel of that size that obviously works mostly with business people and not tourists. The position- though not picturesque -is very convenient for touring the Veneto.
A final note for non- smokers: ask for a room away from smoking rooms because for some wicked reason smoke sneaks into the room.

Room Tip: Rooms at the front are bigger ( wish I had known that before)
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atravelcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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440 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
191 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed March 23, 2014

This is quite a modern hotel, nicely designed though not quite Marriott standard in my opinion.
The issues I had with it were the cost of the internet, the poor water pressure in the shower, the bad noise proofing. I could hear people on the aisle all night and I could hear the women in the room above me walking around in her high heels. Very disturbing. The laminate floors don't help.
On the positive side there was free parking, very kind and helpful staff, a good breakfast, at least by Italian standards. The hotel is a bit outside Vicenza and best reached by car. I did not use the fitness room but had a quick look. It had a few very basic looking machines, nothing to write home about. I would go again if I was travelling by car and the price was right.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liv V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACVICENZA, General Manager at AC Hotel Vicenza, responded to this review, March 26, 2014
Dear Mrs Liv,
Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the AC Hotel Vicenza.

You indicated in your response that Internet service were unsatisfactory and also the soundproofing in the room. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.
Regarding the pressure of the water, we would like to inform you that we partecipate to a saving energy program to avoid waste, anyway we will check the pressure of the water to ensure that would not be an inconvenient for our guests.
We are very pleased that you enjoyed our breakfast, the kindness and helpfull staff and our big parking.
You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.
Best Regards.
M. Peruffo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leigh-on Sea, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 23, 2014

Very quiet, nice large bed, very clean and modern. Typical continental breakfast, but nice large range, and all fresh. Service was quite cold, but professional.
Perfect for the Vicenza jewellery fair, will stay here again.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GraceyL0u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACVICENZA, General Manager at AC Hotel Vicenza, responded to this review, February 4, 2014
Dear Guest,
Thank you very much for your kind review and for the time you have spent. We are particularly pleased that you enjoyed our rooms, the breakfast and the professionalism of our staff. Hoping to have you again a welcome guest in Vicenza, please accept our
Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 22, 2014

The hotel had the reliability of a Marriott with the charm of a local hotel. It was neat and clean. The bed was comfortably firm and supportive. I was impressed with the value of the dinner, which was very good. The breakfast buffet offered a wide variety of choices to satisfy both European and North American traditions.

The only problem was finding the hotel! Unlike other Vicenza hotels, there were no little street signs indicating it was nearby. It is harder to find while driving than it appears on Google maps. Also, it was not listed in the rental car navigation system among Vicenza hotels. I recommend typing the exact address into your navigation system.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank US_expat17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gencay, France
Level Contributor
136 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed October 30, 2013 via mobile

Clean, efficient staff, good breakfast and a good position for doing business in the area.
On arrival I was put into a room that looked on to the front of the hotel and a busy road, my request for change was dealt with efficiently.
The room was spacious and comfortable.
Two down points, the TV was not working well and the sound proofing between rooms although not that bad did not save me from a very loud serial snorer.

Stayed October 2013, traveled on business
Helpful?
1 Thank lcg09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
67 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed October 22, 2013 credit card Amex Card Member Review

very modern and clean hotel, prices are very high during the jewellery fair but its 5 minute walk to the show.
complimentary nibbles are a nice touch also.
staff efficient and friendly
I keep going back

Stayed September 2013, traveled on business
Helpful?
Thank howardgraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evans, Georgia
Level Contributor
3 reviews
Reviewed October 20, 2013 credit card Amex Card Member Review

Vicenza's AC hotel is located along SS11, right outside the city, the location is convenient if you have your own transportation, being only a few minutes away from the city center and the industrial area.
The staff is also very professional and nice.
I really enjoyed the buffet breakfast, there was a wide selection of food to choose from, all very good.
I would definitely stay there again.

Stayed July 2013, traveled solo
Helpful?
Thank eric_calasanzio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel Vicenza

Property: AC Hotel Vicenza
Address: Strada Padana Verso Verona n. 60, 36100 Vicenza, Italy
Phone Number:
Location: Italy > Veneto > Province of Vicenza > Vicenza
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #7 of 22 Hotels in Vicenza
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Vicenza 4*
Number of rooms: 126
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