The staff are very friendly and eager to help. The room was very hot on arrival and we enquired about the air conditioning. As is usual in Europe at the change of season, you either get heat or cooling, not both. Unfortunately the A/C system was set to heat only so the room was uncomfortably hot. With the windows open (very noisy) we eventually got a bearable room temperature ( and a few bugs). This is not a criticism of this particular Hotel because I know this is standard for Europe, but it is ridiculous! You should be able to heat or cool your room as desired based on the temperature, not a date on the calendar!!!!
The guy on the desk was apologetic and understanding. An alternative room he showed us was very small so we elected to stay put.
Another possible consideration at the moment could be noise. They are extending at the moment and right next door is a construction site. It was quiet on the weekend when we stayed, but worth considering.
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