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“Great hotel, perfect location”
Review of Palazzo Victoria

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Palazzo Victoria
Ranked #20 of 77 Hotels in Verona
Certificate of Excellence
Reviewed March 23, 2014

This hotel is a little gem and in a perfect location for exploring the old city in Verona. The staff are really helpful and friendly and will try and do everything possible to make your stay great. Our room was clean and comfortable and nicely decorated although the wow factor from the bar and foyer didn't extend to the decor in the bedrooms. Breakfast had everything anyone could possible want, with every taste catered for. The bar was beautifully decorated and the bar staff very efficient and pleasant. We were very pleasantly surprised that prices were reasonable and were not at the level of London prices which we had expected. Overall a really great hotel experience which I would recommend to any future travellers.

  • Stayed: March 2014, traveled as a couple
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1  Thank LisaM15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this reviewResponded August 20, 2014

Dear Customer,
Thank you for these beautiful words to Palazzo Victoria.
We are proud to be able to offer to our guests the best possible position to visit our beautiful city.
In addition it's up to us offer our visitors the best service that they can get to make this experience unforgettable.
Hoping to be able to host you one again very soon,
I extend my best regards,
Giusy Loro

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357 - 363 of 763 reviews

Reviewed March 19, 2014 via mobile

Loved staying at this hotel the staff were very friendly and nothing was to much trouble. The rooms were magnificent and decor very in keeping of Verona. Wonderful place to stay and visit such an amazingly beautiful city. Will defiantly be returning.

Stayed: February 2014, traveled as a couple
2  Thank Menka L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this reviewResponded August 20, 2014

Dear Guest,
What a pleasure to know that our hotel and its staff has assisted you in the best during your stay here in Verona.
We most of all hope to have you back soon in order to service you a second time, leaving you another pleasant memory of the city of love.
My best regards,
Giusy Loro

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Reviewed March 13, 2014

I am at 2 million miles on my frequent flyer program so you can imagine I travel LOTS so when I say I was so surprised by this unique experience it means I loved it.. what a hotel, the people, the attention, was out of a fairy tale.. I loved the ambiance and the smell; the bar was the happening place in Verona. Its was one of the most romantic places I've ever stayed.

  • Stayed: March 2014, traveled as a couple
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3  Thank Donald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this reviewResponded August 21, 2014

Dear Visitor,
We are really glad and flattered to know that an experienced traveler like you, you've got to travel a lot, had such a positive impression of our hotel.
We always try to be attentive to the maximum to every detail, even the smallest, such as air fresheners, in order to leave to our guests an unforgettable memory.
Thank you for these beautiful words, I hope to have you back soon as our guest in Verona,
My kindest regards,
Giusy Loro

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Reviewed March 3, 2014

This unassuming hotel has its entrance door down a quiet alley/road. The reception staff are all delightful and go out of their way to be helpful - from checking and booking train tickets to suggesting places you might like to visit (if you want them to!) The bar staff are equally friendly and despite the expensive hotel - Prosecco is only €5 in the bar and is served with loads of nibbles! Our room was a good size and had a delightful balcony (had the weather been good enough to sit out!). - although, needless to say the view was not stunning - being in the middle of Verona! The bath room was lovely. There was a turn-down service and a bottle of water was provided for us both every night. On our first night, the wifi in the room was not working properly - but I reported it the next morning and it was repaired by the time we arrived back in the late afternoon. Breakfast was good - the usual array of fresh fruit, plenty of cakes (if that is what you like) and rolls and toast. Eggs etc were also made fresh to order. There was only one type of cheese and I would have preferred a greater variety there. We did not eat in the restaurant so cannot comment on that. We would certainly choose this hotel again if we go to Verona. Everything was within easy walking distance - although the station was a bit of a yomp - it took between 20 mins and half an hour (the weather was horrible!) But all restaurants, shops and sites were within easy reach.

  • Stayed: February 2014, traveled as a couple
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3  Thank felicityjg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this reviewResponded August 21, 2014

Dear guest
Thank you for leaving us your kind comment.
I am glad to know that the room that you have given during your stay was to your liking.
On behalf of the all staff a sincere thank you for your considerations.
We'd all are delighted to accommodate you a second time at Palazzo Victoria,
Hoping to have you back very soon,
Greetings,
Giusy Loro

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Reviewed February 27, 2014

The location is really great, you are about a 30 sec walk from the archway leading into the old town. The room was spotless and the bed comfy. The foyer is gorgeous and the staff are very friendly. The breakfast is amazing, although the service on one if the days was a bit slow. The food is sooo good, it is worth the wait. Recommendations from staff for other dining options at night are great. In particular do not leave verona without going to Antica Bottega del Vino. Omg! The food and the wine! We loved verona and this hotel is a definite.

  • Stayed: July 2013, traveled as a couple
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2  Thank ateexpectations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this reviewResponded August 21, 2014

Dear Guest,
We are sincerely glad to know that our location has given you the possibility to visit our city to the fullest.
I'm sorry for the short wait at the restaurant, thank you for your patience, I am pleased to know that it was worth it.
Hoping to host you again very soon,
I extend my best regards,
Giusy Loro

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Reviewed February 27, 2014

We have just come back from a 4 day break in beautiful Verona and a fantastic stay at the Palazzo. Well sited just off one of the main shopping areas. Excellent service and friendly staff. Extensive breakfast. Lovely

Stayed: February 2014, traveled as a couple
1  Thank OldieDorking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this reviewResponded August 21, 2014

Dear Guest,
Thank you very much for letting us your kind comment.
We are very pleased to know that you have found our service helpful and attentive as the breakfast good and tasty.
We are waiting for you for a second stay in the city of love,
A dear greeting,
Giusy Loro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

We stayed at the Palazzo Victoria in Verona in August; we had tickets for two operas in the Arena and our son chose the hotel for its quality and position - it is just a few minutes walk from the Arena, in the ancient city. A true five star hotel, excellent in all respects. Our room was probably one of the smallest, but was plenty large enough for the king sized bed and several armchairs, and we had space to walk around. Breakfast was served in the characterful restaurant on the ground floor. This has several areas where the floor has been replaced by glass plate so that Roman mosaic floors can be seen floodlit below.
This is the only five star hotel where we have been served amuse bouche at breakfast; food is taken seriously here. Staff were all very helpful and friendly. The hotel restaurant is accessible to non-residents as "36 Borsari". I have reviewed this separately as a restaurant.

Room Tip: The hotel's website shows some very large rooms but all are luxurious, even the smallest. The ho...
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  • Stayed: August 2013, traveled as a couple
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3  Thank southern_gourmet17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalviatinoCollection, Direttore at Palazzo Victoria, responded to this reviewResponded August 21, 2014

Dear Visitor,
As you have rightly pointed out the food is taken very seriously by us, we always want to be very careful in the selection of raw materials to offer to our guests: a royal residence starts also by the taste buds.
We are sincerely glad to know that we were up to your expectations, giving you the chance to enjoy the authentic and priceless Roman ruins we host.
Hoping to welcome you again in Verona,
I extend a warm greeting.
Giusy Loro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palazzo Victoria

Address: Via Adua 8, 37121, Verona, Italy
Phone Number:
Location: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Verona
#3 Romantic Hotel in Verona
#6 Family Hotel in Verona
#8 Luxury Hotel in Verona
Price Range: $163 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Victoria 5*
Number of rooms: 66
Official Description (provided by the hotel):
Palazzo Victoria is ideally located whether the stay is for business or pleasure the hotel is a few steps away from the Arena amphitheatre, close to the main international shopping street called Via Mazzini and faces “Corso di Porta Borsari” – the characteristic street full of typical restaurants and artisan’s shops.Beautiful and large rooms and suites all individually decorated. Precious texture and materials have been used and highlight the feel of the Veneto region.The Palazzo Victoria now has a new look, fresh and full of space. The hotel has 71 rooms some of them with original frescoes and traditional parquet floor. You will be captured by the magnificent views some of them romantic and others overlooking the vibrant and chic shopping area. ... more   less 
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Also Known As:
Victoria Hotel Verona

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