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“perfect hotel”
Review of Accademia Hotel

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Accademia Hotel
Ranked #1 of 79 Hotels in Verona
Certificate of Excellence
Cambridge, United Kingdom
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“perfect hotel”
Reviewed September 14, 2013

Very little to say about this hotel, stay there, it's perfectIon. Exceptional staff ,fab room and prosecco ad lib, can't wait to go back ! oh, the opera was quite good too. Couldn't be more centrally located, don't use the little cafe next door, owner is a bad mannered mis.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iaind33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccademiaVerona, Direttore at Accademia Hotel, responded to this review, September 27, 2013
Dear Sir,
Thank you very much for all your nice comments. We always try to do our best and hope to welcome you back very soon.
We regret when our guests have got bad experiences in the nearby cafés or restaurants and wish to confirm you that the little one next door, as you already noticed, is not part of the hotel but an independent property.
Best regards
Sara Pellegrini
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,768 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 13, 2013 via mobile

Front reception staff need to smile more and loosen up. The ladies who look after the rooms are delightful, always smiling and welcoming and can't do enough for you. The hotel is perfectly located to shops, restaurants and the arena. Would definitely stay again. Many thanks.

Stayed September 2013, traveled as a couple
Helpful?
Thank Thejman61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccademiaVerona, Direttore at Accademia Hotel, responded to this review, October 7, 2013
Dear Sir,
thank you very much for your comment regarding our house and the chambermaids. Sometimes our reception staff is so concentrated on being professional, attentive and helpful, that they forget to smile, but I’ll be very glad if you’ll give us the chance to welcome you back in our property.
Kind Regards
Sara Pellegrini
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 6 Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 11, 2013

There is no doubt about the charm of its architecture and the convenience of its location. First rate of course. It is the software, i.e., the staff that is in need of re-training. They need to learn to smile. Everyone looked serious and stressed out. Show a more welcoming face, would you?

Also, please be aware that a € 23 is charged nightly for parking. This is not clearly indicated on its website. One way to avoid the fee is to get a permit from the hotel and look for a blue-lined parking space on the streets of Verona. For a tourist, who wants to be bothered. Thus there is no way but to grunt and bear.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hisakyuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccademiaVerona, Direttore at Accademia Hotel, responded to this review, October 7, 2013
Dear Sir,
thank you very much for writing your comments regarding our hotel. As you mentioned, parking situation is not very easy in Verona city centre, therefore all information are available on the page “Services” of our web site in order to help our guests on arrival as much as we can.
I apologize if our staff did not fulfil your expectations and hope of having the chance to welcome you back in Verona.
Kind Regards
Sara Pellegrini
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 9, 2013

Brilliant location for everything from The Opera, shopping, Juliette's balcony, Piazza Bra and Piazza Erbe.....extremely friendly and helpful staff where nothing is too much trouble.

No need for a car here as everything is on your doorstep.

Welcome drinks in the lounge at 5pm...just what was needed after a day in the sun.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BarbaraK5454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock, Vermont
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 7, 2013

A great older hotel with charm and all modern conveniences. Ideal location in the centre of Verona - easy to walk to everything yet surprisingly quiet. Fantastic staff and nice to have welcome drinks in the lounge. The breakfast and pre-dinner buffet were perfect. I can't imagine why you would stay anywhere else in Verona !

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovelyIzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island, United States
Level 5 Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 6, 2013

The staff were all very nice. They offer wine at 5pm in evening. Rooms were a little small (compared to other places we stayed on the trip).

Location was perfect for touring and shopping. We were a few blocks away from the Arena, Juliet's balcony and beautiful churches. You really can't get a more central location for walking to things.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fleetwood, United Kingdom
Level 6 Contributor
129 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 3, 2013

We have just got back from this amazing central hotel in Verona , the hotel was perfect , close to the arena and Julie's house ... But before I waffle on let's talk hotel..
When we arrived the staff were fantastic , warm and friendly , our room was ready and they informed us that ,as we had booked the opera the hotel had put on a pre buffet meal the evening before , curtesy of the hotel ... Nice touch and it was lovely , wide variety of food and free wine ..
We then got into our room where our luggage was taken from a very pleasant man ,
We were just unpacking when a knock at the door and a man saying he had a surprise for my boyfriend .. We arrived 31 aug and marks bday was the 1 sept and in he brings a bottle of champagne and a tray of nuts and birthday card again curtesy of the hotel another lovely touch which they didn't have to do! I had not requested anything for mark so they had gone that extra mile which was very appreciated ..
The room was spacious, cleaned every day , soft comfy bed nicely decorated

Breakfast was also nice and we ha an evening meal and the fish and steak was fantastic
We will definately be returning to this hotel

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Accademia Hotel

Property: Accademia Hotel
Address: Via Scala 12, 37121, Verona, Italy
Phone Number:
Location: Italy > Veneto > Province of Verona > Verona
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 79 Hotels in Verona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Accademia Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
Hotel Accademia si trova nel centro storico della citta di Verona, tra la Piazza Bra con l'Arena, che nel periodo estivo diventa capitale della lirica e la Piazza delle Erbe con la casa ed il balcone di Giulietta, famosa in tutto il mondo per l'opera di Shakespeare. Facilmente raggiungibili anche tutte le mete del divertimento posizionate nel vicino Lago di Garda.L'albergo e dotato di 94 camere, 6 sale riunioni, american bar e servizio di video sorveglianza interna. Il confort, l'atmosfera, l'efficienza del servizio accolgono nel modo migliore il cliente d'affari ed il turista piu esigente. Pur essendo l'albergo situato nel cuore della citta in zona a traffico limitato, l'accesso ai veicoli dei nostri ospiti ed a quelli degli accompagnatori e consentito senza alcuna limitazione di orario, attraverso semplice comunicazione del numero di targa della vettura al nostro personale di Ricevimento al momento dell'arrivo. Il nostro garage privato si trova a cento metri dall'hotel.The Accademia Hotel is in the center of Verona. Well placed on the via Mazzini, the hotel is in the heart of the exclusive shopping area of Verona, conveniently positioned between the Bra Square and the Arena. Nearby is the Erbe Square and Giulietta's House with its legendary balcony. The hotel has 94 bedrooms, 6 conference rooms, American bar, and internal video surveillance service. Our management takes pride in the comfort, atmosphere and efficiency of service offered to all guests, whether in Verona for business or pleasure. Although the hotel is situated in the heart of town inside the limited traffic area, access to vehicles of our guests and to those of accompanying persons is allowed without any limitation of time, through simple communication of the car plate number to our Reception staff on arrival. Our private garage is located a hundred meters from the hotel. ... more   less 
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