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Cannuck1964
Memphis, Tennessee

Good hotel in the outskirts of the city

4.0 of 5 bubblesReviewed Dec 20, 2018
I was driving by Verona and I needed a hotel (with parking) to spend the night before continue driving the following day. This was a good choice, although not really a cheap choice. The room was excellent and so was the bathroom. Breakfast was not included in my rate so I don’t know how it is. Parking is plentiful.
Date of stay: November 2018
Trip type: Traveled solo
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviewed December 5, 2018 via mobile

Came here for 3 nights and had paid for 2 rooms. Both were upgraded which was a lovely addition to our holiday. The room was lovely and spacious and extremely comfortable. Slept very well.
We used the bar every night and was always welcomed with a friendly smile.
The hotel itself is in a good location and the centre of Verona could be within a half hour walk but we chose to get cabs which cost around €12 each trip.
The wait for the taxi was approx 5 mins each time which was fab.
The staff were very accommodating and very professional. Would recommend and would stay here again.

Date of stay: December 2018
Trip type: Traveled with family
Thank Peta P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Letizia G, Manager at Crowne Plaza Verona - Fiera, an IHG hotel, responded to this reviewResponded December 6, 2018

Dear Client,

Thank you very much for the amazing comment on your recent stay in our hotel.
I was delighted that you enjoyed your stay and found the hotel, facilities and the service to your liking.
Our goal is always provide a great experience to our guests.
We hope you will choose again the Crowne Plaza for your next stay in Verona.

Yours sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2018 via mobile

Easy access from motorway, free parking and good modern stylish rooms. Breakfast std for this type of hotel. Ideal in my mind for tourist as it offers a shuttle service to town centre. It is essentially a business hotel so prob best to eat out. Good helpful service.

Date of stay: October 2018
Trip type: Traveled as a couple
1  Thank JulietO396
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 22, 2018 via mobile

this is very much a business hotel. whilst a free shuttle bus service runs to the town it is infrequent and the first run starts at 11am which is a bit late if you want to see stuff before the city wakes up. Outside of this issue, the overall standard is below what one would expect from a Crowne Plaza in, say, UK. The breakfast was particularly poor, with food just warm and not replineshed when things run out. we had one meal in the evening. The vegetables were overcooked. The swimming pool is tiny. The steam room is only heated in the evening. All in all disappointing stay

Date of stay: October 2018
Trip type: Traveled as a couple
1  Thank freeflight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Letizia G, Manager at Crowne Plaza Verona - Fiera, an IHG hotel, responded to this reviewResponded October 23, 2018

Dear Client,

Thank you for staying with us and leaving such a detailed review. I’m sorry to know that your stay was not up to your expectations .
We have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Sincerely

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Reviewed October 6, 2018

Clean ,handsome , great service
Nice staff
Breakfast is limited
Beds are great
TV is O.K
Location is medium ,but great for the exhibition ,5 minutes walk,The mall is 15 minutes
I was astonished of Verona,great destination

Date of stay: September 2018
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Amjad S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Letizia G, Manager at Crowne Plaza Verona - Fiera, an IHG hotel, responded to this reviewResponded October 8, 2018

Dear Amjad,
Thank you for taking the time to tell us about your experience at Crowne Plaza Verona Fiara.
Please know that your feedback is extremely valuable to us.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
We hope that you will give us the opportunity to serve you again in the future.

Yours sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2018 via mobile

Good hotel.

Yes it’s a bit out of town however the rooms, meals, bar and staff make the experience enjoyable.

Caught the shuttle bus a few times which is convenient and only a short trip to the city.

Front desk staff were incredibly helpful.

Room very clean and a bit more space than we anticipated and everything worked.

Gods place to stay in a great town!

Date of stay: September 2018
Trip type: Traveled as a couple
1  Thank matthewj513
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Letizia G, Manager at Crowne Plaza Verona - Fiera, an IHG hotel, responded to this reviewResponded October 1, 2018

Dear Metthew,


I'd like to thank you for the amazing comment on your recent stay in our hotel.
I'm glad to know that despite the location you found the room, breakfast and the service very good!
Thanks again for the time you dedicated, I'll share your comments with all the staff.

Looking forward to welcome you again.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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