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“Grand Hotel Verona”

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Grand Hotel Des Arts
Ranked #3 of 79 Hotels in Verona
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Grand Hotel Verona”
Reviewed September 2, 2013

Comfortable hotel approximately 5 minutes from the train station by taxi and Piazza Bra & the Arena on foot. Very pleasant staff who were informative & helpful with recommendations (e.g. restaurant etc). Lovely room but very small shower - just big enough to turn around in (and we are not big people). Breakfast - good selection of hot & cold food. Room service - pleasant staff but the sandwiches were just OK. Overall, we recommend this hotel.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Gnanasagren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhotelverona, Responsabile reception at Grand Hotel Des Arts, responded to this review, October 18, 2013
Dear Gnanasagren,
many thanks for your feedback.
Hope you will come again to Verona and Grand Hotel ... and please remind us "big shower" since every room is different from one another!
Best Regards
GRAND HOTEL
Gigliola Boldrini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,046 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
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English first
Torremolinos, Spain
Level Contributor
266 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 720 helpful votes
Reviewed August 24, 2013

While at the Opera Festival-we stayed here-an old hotel modernised -wonderfully situated--5 mins gentle walking from the arena.
Staff were charming --most welcoming--great rooms with excellent toiletries --A/C perfect--
FREE INTERNET in rooms.
The hotel has a lovely garden but sadly only breakfast in the morning served in the restaurant apart from snacks.
Parking available less than 1 min.
I strongly recommend this very charming hotel and will return and tell others about it.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
4 Thank IRELANDSMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhotelverona, Responsabile reception at Grand Hotel Des Arts, responded to this review, August 26, 2013
Dear Irelandsman,
thank you for your nice feedback.. it was a pleasure for us to welcome you in Verona!
See you soon,
GRAND HOTEL
Gigliola Boldrini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Level Contributor
117 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 15, 2013

Good: nice big comfortable rooms, very helpful friendly service at reception, good location not too far to walk from the sights and walking distance from the railway station (with wheeled luggage), large and diverse breakfast buffet, but with some stale bread included, which seemed out of character with the rest of the hotel which seemed to get the basics and the details right.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MunroBasher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhotelverona, Responsabile reception at Grand Hotel Des Arts, responded to this review, August 26, 2013
Dear Munro,
thanks a lot for you nice words.
Hope to welcome you here again in the future... and I swear you will find different bread! ;-)
Grand Hotel
Gigliola Boldrini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northumberland
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 13, 2013 via mobile

We stayed for four nights and had a very pleasant stay, the rooms are clean tidy and the location is superb for the arena and site seeing. It might be a lote more money but worth the extra for the location.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rallyman269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhotelverona, Responsabile reception at Grand Hotel Des Arts, responded to this review, August 26, 2013
Dear Rallyman269,
it's nice to read your feedback.
I hope to welcome you here very soon, maybe during the autumn time when prices are not so high as during the Opera time!
GRAND HOTEL
Gigliola Boldrini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
east anglia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 11, 2013

I recently stayed at this hotel with my husband and teenage daughter and when I asked them for their opinions - good or bad - they both agreed everything is good about this hotel.

First impression was of a very smart well maintained hotel.

We arrived on a very hot day - mid thirties, air con was excellent.
Front of house staff were all very helpful and welcoming.
Rooms were of a good size, cool, clean and well served.

I slept very well on all the nights that we stayed. even though the hotel is on a busy avenue the hotel is generally very quiet. Air con was required and for a change was easy to adjust, so that it was less noisy during the night.

Breakfast was excellent everything you could possibly need including chocolate cake! There was also a cooked option which pleased my husband. Breakfast room staff were attentive and efficient.

There is a lovely sitting out area and a lawned garden with loungers for sunbathing or just resting.

The position of the hotel is very good. About a 10 minute walk to the main area along a wide 'avenue' or we sometimes crossed the road and strolled along the back streets to the main areas. 10 minutes in the opposite direction takes you to the railway station where you can catch trains to Lake Garda, Vicenza and Venice etc.

A quiet well run hotel with excellent friendly service. We would definitely stay again.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
3 Thank EastAngliaWillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhotelverona, Responsabile reception at Grand Hotel Des Arts, responded to this review, August 26, 2013
Dear EastAngliaWillow,
what a beautiful feedback to read for us!
Thank you thank you thank you from all the staff.
Hope to see you very soon

GRAND HOTEL
Gigliola Boldrini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
merseyside
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 6, 2013

My husband and i stayed here on the 23 to the 26 of june 2013.The hotel was very smart, rooms were well decorated clean and bright.The staff were very helpful and friendly.It was about a 10 min walk to the main piazza where there were lots of resturants a little park area and the Arena which was awesome.I would highly recomend this hotel and would stay there again if in verona again.

Room Tip: Go for a room at the back if possible as front faces the road.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank spoldge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhotelverona, Responsabile reception at Grand Hotel Des Arts, responded to this review, August 26, 2013
Dear Spoldge,
I appreciate your review and sorry if I answer you so late ... the Opera season is always very busy!
Isn't it time for you to come back to Grand Hotel?! :-)
Please contact me directly for a future holiday, I will be very pleased to welcome you here again.
GRAND HOTEL
Gigliola Boldrini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Limassol, Cyprus
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 3, 2013

Well, we must have been staying at a different Grand Hotel Verona to some other people here. Recently stayed for 2 nights during a lightning tour of Italy (so lots of hotels to compare with) and were absolutely delighted. For the same price as a much lower grade hotel in Venice, we had a delightful room with a very elegant balcony where room service was delivered promptly. The room was clean, comfortable and quiet, although the balcony did overlook a busy street. But once the doors were closed, there was no outside noise. Easy walking distance from both the station and all the main attractions. Check in was swift and simple, even though we were slightly early.
As for the breakfast, we thought it was outstanding! Far and away the best spread during our tour - including the facility to 'take away' your coffee ... what a nice touch.
In fact, it was the little touches that made our stay so enjoyable, you just have to see and appreciate them! (Like the discount card for various local restaurants and the free bicycles). We will definitely be returning and would not hesitate to recommend this hotel to others.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyGT2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandhotelverona, Responsabile reception at Grand Hotel Des Arts, responded to this review, August 26, 2013
Dear LadyGT,
thank you very much for your feedback .. it's a pleasure for me to read the things you wrote (I was hoping for a review like yours!)
Please keep in touch and contact me personally for your future stay in Verona.
Have a nice end of summer
GRAND HOTEL
Gigliola Boldrini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Des Arts

Property: Grand Hotel Des Arts
Address: Corso Porta Nuova 105, 37122, Verona, Italy (Formerly Grand Hotel Verona)
Phone Number:
Location: Italy > Veneto > Province of Verona > Verona
Amenities:
Business Center with Internet Access Free Breakfast Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 79 Hotels in Verona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Des Arts 4*
Number of rooms: 62
Official Description (provided by the hotel):
In excellent central position only 5 minutes walk from the arena. The Grand Hotel has 62 rooms, 5 of which are suites, equipped with all modern comforts where the classics style of the private collection blends with a modern style of a business hotel. Private garden suitable for cocktail and summer brunch, conference center. Bikes available free of charge for guests. The Grand Hotel of Verona offers different ways for your stay, nothing is left to chance, each room has private services with baths or showers, heating during winter months and air conditioning for the summer months all autonomous and regulated by yourselves directly from your rooms. The technology for a good stay is in your flat screen TV, voice mails available for you and internet access so that you are connected to the world. Details are the expression of maximum comfort: hair dryers and bathrobes, slippers and an exclusive Occytane complimentary set in all bathrooms. The pillow menu will allow you to choose the pillow suitable for your sleep and, on request, an ozone treatment to purify your bedroom according to the new feng shui theories. ... more   less 
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