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“confused and ditzy”
2 of 5 bubbles Review of B&B Like Juliet

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B&B Like Juliet
Ranked #51 of 418 Verona B&B and Inns
Certificate of Excellence
london
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“confused and ditzy”
2 of 5 bubbles Reviewed August 19, 2012

Like Juliet is a wonderful guesthouse. Close to the Arena, in a quiet side street in the old centre of romantic Verona. The rooms have recently been done up, and although not really to my taste, they are functional, clean and orderly. Breakfast is prepared and is served in a separate room. It really does have a wonderful feel about it and added to the location, it’s a great spot. If you get to stay there that is.
Despite the phone call and the protracted e-mail communication over 2 months, Maria (the 1 owner) did not have our reservation when we arrived. She claimed it was a mistake on our part. But when confronted by her own email, so managed to offer to help us out of our trouble. With a fair amount of effort on her part, she found an alternative for 2 of the 3 nights. Although not quite to the same standard, we were not offered a reduction or assistance with returning to Like Juliet for the third night.
On our return to Like Juliet for the 3rd night, we noticed the level of confusion and lack of organisational skills continued. The promise of ‘no other guests’ seemed at odd with the door needs to be open to the passage. Also, the breakfast being put out 1 minute before our stated time was cutting it a bit fine.
Maria did reduce the bill in the end, but I still do not think she saw her hand in the confusion or the impact that it had on our holiday. A large amount of anxiety, time and worry would have been saved had they made use of organisational and planning skills.

  • Stayed August 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank hotelschooolgrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marivas, Proprietario at B&B Like Juliet, responded to this review, August 20, 2012
Certainly the misunderstanding arose because of a overvbooking certainly not wanted. We emphasize that we immediately recognized the error and we have worked to find an accommodation to customers. In less than 20 minutes we placed our guests in a popular B & B in the historic center of Verona to the fame and money with the same services.
As agreed, guests are then moved into our B & B to spend the 3 rd and last night.
We allowed them to choose the room that they prefer and they do not sentit the right to lock the door of the corridor aconduce in all rooms. When I asked them to open the door improperly closed with the key to their room (which unfortunately also works in the lock of the door of the hall) appeared annoyed!
As for the breakfast, the gentlemen had asked to have it ready for 9.45 hours. We at 9.00 am we were ready. Arriving with fresh produce, however, we found the 2 gentlemen ready, with all their luggage, made ​​on the doorstep. Evidently they had every intention of leaving without even thanking. Witness the fact that they refused to pay the money due for a night spent at our B & B. In conclusion, the gentlemen have not paid the bill the night spent in our B & B so I wonder what right have allowed a review of races like that!
And finally. On site pages on tripadvisor as many photographs are on display in our B & B if it was not to their taste because they have booked with us?
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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291 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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California
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed August 4, 2012

Our family of 5 stayed here for 3 nights. The focus of our stay was to watch "Carmen" in the old, Roman Arena. We had two rooms, both very spacious and comfortable. Maria and Marco are friendly and hospitable. The B&B is walking distance to all the important sites in Verona. Other positive features of this B&B include: parking space for our rental car, and washing machine. We were in the midst of our 4-week trip through Europe. We packed lightly, so we desperately needed to do laundry. I was relieved I didn't have to look for a laundromat.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 3monkeysCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 22, 2012

We stayed one night in this BB and we had a great time: in the heart of this Romantic City, two minutes walking from the Arena (where we watched the CARMEN), this warm ancient house is the Best we could ask for. As three Italian women, we are very exigent and we found that the place corrisponded entierly to our needs: clean, ancient, romantic and manage by Marco, a very friendly guy that gave us advises and ideas on how to enjoy our trip in Verona!
Thanks,

Marilisa, Afra, Eva
( great fresh croissant in the morning:) )

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Eva C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 14, 2012

We had a one night in this B&B and for us the location was great, we were minutes away from the Arena and Piazza Erbe. The room was very comfortable, with a big bed and a small sitting area, the hosts were extremely nice, explained about the area, helped us with our phone problems and explained about transportation for the next destination.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
Thank NushiCoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 5, 2012

Our family of five (with 3 kids) were here for a very short two night stay, but wish we were here longer. The B&B is right in the center of town and very modern and comfortable inside--amazing find in Verona. Maria and Marco were very kind, thoughtful and a font of great information. Maria took us to the closest and cheapest parking garage (only 5 euros per day) upon arrival and walked us back to the B&B. How incredible is that? She also gave us restaurant tips which were spot on. We forgot for the two days that we even had a car--we were so close to everything. We walked back to Like Juliet within a few minutes after the opera at the arena--no small virtue at 1 am! Thanks Maria and Marco for a wonderful stay!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank deedee1054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 26, 2012

We had an excellent stay at this lovely B and B in Verona. We chose it after reading good reviews on trip advisor, and because of the location. Marco and Maria are charming hosts. From the moment we arrived they made us feel very welcome, spending time recommending places to visit in the city and restaurants to eat in. They also make breakfast for you each morning and spend time talking to you about what you have seen and what you plan to do. Our room was very spacious and we had a private bathroom across the hall. When you arrive you are given keys for the main door, the apartment door and to your room/bathroom, so you can come and go as you please. There are also tea and coffee making facilities in your room and free bottles of water/juice in the fridge in the kitchen - a nice touch. The rooms are air-conditioned and we did find we had to use this for a couple of hours at night, but no more than that. Verona is a small and very accessible city, and the location of this B and B is excellent - it is 5 minutes walk to the Arena and less than that to Piazza delle Erbe (which is much nicer to sit in for an aperitivo than Piazza Bra). The B and B has free Wi-fi, unlike many hotels we have stayed in. One of the other reviews mentioned that the door to the apartment is difficult to unlock and this is true; however when you arrive Maria gives you a "lesson" to make sure you can do it and we always managed it each night, even after a prosecco or two!! All in all we can't fault this place - it is a clean, spacious B and B in a fabulous location. Most importantly the owners are just extremely welcoming and generous hosts - I was quite sad to leave!!

  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
1 Thank IgglePiggle_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pokolbin, Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 18, 2012

Marco and Maria were wonderful hosts making every effort to make our stay comfortable.Well located everything was within easy walking distance.Our room was tastefully decorated, spacious and clean with a private bathroom across the hall.Marco was attentive at breakfast and gave us a continuous supply of free bottled water for the day.Wonderful people wonderful stay.We would definately stay again.Highly recommended!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank walandcath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about B&B Like Juliet

Property: B&B Like Juliet
Address: Via Giovanni Zambelli 10, 37121, Verona, Italy
Location: Italy > Veneto > Province of Verona > Verona
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #51 of 418 B&Bs / Inns in Verona
Price Range (Based on Average Rates): $$
Number of rooms: 2
Official Description (provided by the hotel):
B&B Like Juliet is a quite pretty and comfortable place to stay. Located in the Verona city center within a walking distance of the Arena and Juliet House. All the ensuite rooms are spacious and air conditioned. We are happy to offer tea/coffee facilities. Breakfast included, free wi.fi, free fridge with water and beverage . ... more   less 
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