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“Truly lovely and in a marvellous location”

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Il Sogno di Giulietta
Ranked #8 of 430 Verona B&B and Inns
Certificate of Excellence
Reviewed July 24, 2011

We really enjoyed our 3 night stay here. We'd booked through Expedia which was a first for us and we had no problems from start to finish. We'd asked the hotel to arrange a pick up for us from the airport. Our driver was waiting for us after we'd picked up our luggage and dropped us off in Piazza Viviani where the bellboy was waiting to walk us to the hotel on the pedestrianised Via Capello. We were taken straight up to our room, - Il Segreto.

The room wasn't terribly large, but it was perfectly adequate for our needs. It overlooks Via Capello which can be a bit noisy first thing in the morning, but we were up and out early anyway so it hardly mattered. If you are planning long lazy lie ins then perhaps a quieter room might be more appropriate for you. The decoration is of a very high standard and we were very pleased with it. We had a small problem with water leaking from under or behind the bath, but it wasn't a problem we just used towels to mop it up.

The location couldn't be better really, - a 5 or 10 minute walk up the main shopping street Via Mazzini takes you straight to the Arena and the historic centre of Verona is all around the hotel. People watching in the beautiful Piazza delle Erbe over a leisurely coffee is a very pleasant way to spend some time.

We found the staff to be absolutely charming without exception. Special mention to Mari-Anne and Gui (apologies if I've mis-spelt either of these) who could not have been nicer. Gui was especially helpful in making a couple of lovely restaurant recommendations, - Ristorante Greppie (*very* conveniently located near the hotel) and the lovely Antica Torretta (near Ponte Pietra).

Gaining access to the hotel after hours is an interesting experience. You type a code into an intercom on the gate and someone comes out to get you under the watching eyes of the tourists who gather to peer through the gates at The Balcony and The Statue of Juliet. During the day, access can be somewhat restricted by the many tourists coming to view "Juliet's House" but you can nip through the shop to the left of the entrance to avoid the crowds. I can't say whether the shop owners approve of this or not but we had no problem.

I struggled setting up the room safe (which actually an armoured drawer) and Gui was marvellous in helping me with it. You program and open the safe using the TV remote control and the trick is apparently to point the remote control behind the safe where the sensor is located. Once setup was complete it was easy enough to use for the remainder of our visit.

Breakfast has to be ordered the night before via a card that you hang on the handle of the door to your room. It's continental fare, so juice, tea/coffee, cereal, yoghurt, croissants, bread & rolls, cheese and ham are all included but if you want a more substantial breakfast that can be included for an additional charge. I preferred the American coffee with warm milk to the rather small Cappuccinos so I ordered 2 cups each day.

There's a lift to the upper floors, though we didn't use it.

Finally, we had a really nice stay at this lovely property and we have no hesitation in recommending it to others.

  • Stayed: July 2011, traveled as a couple
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5  Thank lynamc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 7, 2011

Need I say more? Service was excellent, the hotel is private and the rooms are each different. All that we saw were beautifully decorated.

When you go make sure to call the hotel when you arrive, as the hotel is in a pedestrian street so they need to send the guy over to get your bags and park the car. Parking is 30E a day.

  • Stayed: July 2011
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1  Thank ppdm123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2011

To get to this lovely hotel you must wade through a narrow passage filled with groupies wanting to get a picture of the empty balcony. The noise began at 8:30 AM, after we had a late night at the opera. The rooms are lovely with a lot of money spent on equipping the bathrooms. The high tech lights and safe are generally more frustrating than helpful. Breakfast is served in the room. Ours was a half hour late and came after we called. The soft boiled egg had liquid white, but the fruit was tasty. The check out time is a very early 11AM. The rooms are very expensive, so I would go elsewhere.

  • Stayed: June 2011
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Thank Class4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2011

The only 2 good points about this hotel are it's location & the rooms are nice & clean. It's completely overpriced. We had high expectations having read rave reviews on this website! the staff & service was nothing short of terrible. The desk man recommended 3 restaurants that were all closed. the manager yelled at us for ringing the bell twice so we could get our room key as she was on the phone in her office & was clearly very inconvenienced that we needed our key then and there. The bell boy called my husband & I "stupido signori" to the manager who agreed with him in front of our faces thinking we did not understand him! Can you be any ruder to paying customers? The breakfast was served cold & inedible, the tv system & wifi didn't work and the external noise from the street was the final tip on the iceberg for us. I do not recommend this hotel! It has the rudest staff I encountered in my travels in Italy & it's not worth it for what they charge.  there are much better places to stay in Verona. 

  • Stayed: June 2011
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9  Thank LZSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2011

My husband and I had just completed 5 days of hectic Roman tours before checking in to Il Sogno. We were quite skeptical at first, knowing well enough that this hotel is located in the compound of the most famous landmark in Verona, hence it must be over-crowded and too noisy to bear. The taxi did not stop us right in front of the hotel as the hotel is located in a high-street which is totally car-free. We expected to walk quite far and struggle with the cobble-stone pavement. To our amazement, the hotel is just 2 mins away from where the taxi had dropped us. We checked in at around 3pm and we were shocked to see hundreds of tourists crowding at Juliet's statue. Some had difficulty getting near the statue and some struggled with their cameras, trying hard to get a good shot of the statue. Just like VIP, we walked straight into the entrance of Il Sogno, which was baricaded with a rope and were greeted by the hotel staff warmly. We've initially booked the cheapest room category however, the hotel had upgraded us to the Il Sentiero Room which has a balcony facing Juliet's balcony. The check in process was very simple, we were guided to our room right away, dropped our passports with the hotel staff and whilst enjoying ourselves in the room, the staff took care of the check in registration. Il Sentiero is spacious and decorated in a neo-classical way. The room exuded an aura of love, love and love. The bathroom is equipped with a decent-sized jacuzzi and Bvlgari amenities and there is a touch-screen panel which controls all temperature, lights, TV and safe function - also piped in music!

The hotel is so centrally located, we did not even need to use any public transportation, yet still manage to see the best parts of Verona by foot. The shopping streets are just right outside the hotel and lots of good slow food restaurants (Osteria) in the vicinity. When we got home from dinner, we were surprised to see spotlights, more baricades and a large crowd outside Juliet's home. It turned out to be the filming of Verona's opera festival - the opening of Romeo and Juliet. Everyone was denied entry into Juliet's compound, but since we stayed at Il Sogno, just like VVIPs, we were escorted into the compound and were allowed to watch the filming whole night long. We went up to our room's balcony and when Juliet started to sing live from her balcony, we could see and hear so clearly.Instantly, I thought I was the luckiest person in the world.

Crowds only started pouring in at about 9.30 to 10am the next morning. We were not disturbed at all as we managed to sleep enough the night before. We were presented with a museum pass by the hotel, which entitled us to enter the Arena, Juliet's museum and several other significant museums for free. After our day-long museum tour, we returned to Il Sogno and when the gate into Juliet's compund was closed, we had Juliet to ourselves! My husband and I took as many pictures as we liked with Juliet and sat in the compound for the longest time - and we were all alone. From where we were, we saw many passer-bys peeping through the iron gate, hoping hard to get into the compound - and once again, we felt like the luckiest people in the world.

Room Tip: Every room is different, but just as charming
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  • Stayed: May 2011, traveled as a couple
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Thank AndreasWiegand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2011

This isn't really a hotel in the normal sense of the word; it is a set of managed apartments in the centre of Verona. There are no communal areas (e.g. guest toilets) and breakfast is served in your room because there is no alternative.

The brochure states that: "You will be greeted in your room with premium Italian wine, seasonal fruit and flowers..." None of these were actually provided, and when we inquired we were told that there is an extra cost for this welcome. As this is not stated on the brochure (which I have here as I write this), this claim is completely misleading.

The rooms and the location are indeed spectacular, but the place is not cheap.

We found the service to be a bit random so, for example, on one of the nights we were there they forgot to take our breakfast order or make up our room.

I suspect that it would be possible to get better value and service at one of Verona's more conventional hotels.

  • Stayed: June 2011, traveled as a couple
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4  Thank Victor V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2011

The relais is in a fantastic courtyard overlooking Giulietta's balcony: truly special. Rooms are nicely decorated and spacious but would certainly benefit from refurbishment (all feels very eighties). Brekfast is extremely disappointing: big fuss about room service but the quality and selection of food and drinks is less than mediocre (two stars standard). Also the Staff is anonimous, not unpolite but not corteous at the same time, management in particular: totally impersonal. All in all you pay a lot for the spot; everything else is average and extremely overpriced. An adeguate rate would be € 150-200 max for what you get, hence our low mark for this relais: truly too costly!

  • Stayed: June 2011, traveled as a couple
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2  Thank Marcovojage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Il Sogno di Giulietta

Address: Via Cappello 23 | Cortile di Giulietta, 37121, Verona, Italy
Location: Italy > Veneto > Province of Verona > Verona
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 430 B&Bs / Inns in Verona
Price Range: $128 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Il Sogno di Giulietta 5*
Number of rooms: 16
Official Description (provided by the hotel):
Il Sogno di Giulietta, Relais de Charme located in the heart of historical Verona, is the only accommodation inside Juliet’s Courtyard. An important renovation gave birth to this reality and its rooms that are decorated with antique furniture and adorned with antique rugs, curtains and fine art objects. The rooms are situated on two sides of the house; some have a direct view of Juliet's balcony, the other on Piazza Erbe and the elegant Via Cappello, a pedestrian street in the historical center of Verona. In the evening, the access gate to the Courtyard is closed and the guests can enjoy the incomparable atmosphere of the garden at night attended by Romeo and reach their rooms through a unique path. All rooms are characterized by wood parquet flooring, beamed ceilings , bathrooms with single or double Jacuzzi bath tub and features such as mini-bar, flat screen tv with satellite channels and free wi fi internet. The continental breakfast, which is served exclusively in the privacy of the room, includes a wide choice of local products. Il Sogno di Giulietta, elegant residence in a unique location in the world, offers more than a simple stay in town: it is an experience to live! ... more   less 
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Also Known As:
Sogno Di Giulietta Hotel Verona

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