This was our 7th trip to Venice and our 2nd stay at this hotel. It is so friendly and relaxing! We were upgraded to an executive room free of charge, immediately we arrived. The room was excellent. Very clean and comfortable. The afternoon/ evening buffet which was free was just what was needed after a day's sightseeing! Coffee and biscuits, plus wine. We loved the Prosecco. The breakfast is the best we have had in Venice. Good location, off the beaten track from main tourist attractions but in a bustling locations with plenty of restaurants to try. We will certainly go again!