In the summer of 2010 I booked a stay at the Hotel Ca' Alvise, San Marco 3673, Venice, Venezia 30124. The hotel purports to be a 4 star, upscale hotel, but I have never been in any 4 star hotel that did not have a lift. The 3 of us were on a 6 week trip through Europe and had a fair amount of luggage with us. My wife has hip issues and struggles climbing stairs. Our room was on the 3rd floor or the 4th level of the hotel. Finally a bellman struggled to carry our luggage upstairs in the afternoon heat. After a big argument with a very uncooperative front desk manager, we were promised to be moved to a lower floor THE NEXT DAY! The AC in the room we were assigned to worked very poorly and was positioned behind a wall so that the room couldn't get cool. The room was not in great shape, having many cracks in the walls and ceiling. The trim was coming off the wall. In their website promo the only exterior view is of a beautiful canal. The view we actually received was of a dingy, small, closed and unattractive courtyard or air shaft. The breakfast room was a disaster in that there wasn't enough room to accommodate the number of guests at the hotel and only 2 staff were on duty to set out food and utensils as well as clear the tables. The selection was not too great either. This hotel was a DISASTER and the management totally uncooperative!!!!
- Official Description (provided by the hotel):
- otelsinvenice.com is pleased to present you his newest venetian House.After long and accurate renewing works, Cà Alvise with his 28 rooms presents himself as a refined and luxury 4s Property. ... more less
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- Also Known As:
- Albergo Ca` Alvise Hotel Venice