As a rule I prefer not to write negative reviews but on this occasion I decided I would after being so disappointed by the standards of the hotel.
The little positives I found were the location and the grounds at the rear of the hotel. The dorsoduro area of venice is great, we loved being away from the tourist part of venice and the nightlife was great fun. The grounds at the back of the hotel are tranquil nice but like the rest of the hotel, in desperate need of renovation.
We had booked "deluxe rooms" thinking they would be slightly better than the basic rooms. We were extremely disappointed in the rooms, the furniture was extremely old, there was a cupboard full of blankets, pillows etc piled high! The blank light switch in the bathroom was stuck together with cellotape, the stand the toilet roll was on was completely rusty. When we arrived in our room there was not even one bar of soap you could wash your hands with after using the lavatory.There is no shower other than a hand held shower head which is only really designed to be used if having a bath. The air conditioning is is almost ineffective so, so you can imagine after some tiresome days in venice coming back to a warmish room and more or less having to take a bath to shower. We asked to borrow an iron and ironing board to press some shirts for our evenings out to be told that there wasn't such a commodity anywhere in the hotel. If we wanted something ironed we would have to pay for it to be sent away the following morning.
Like the previous member there was no option to enjoy a drink in the hotel or in the garden as there was no one there to serve it.
One other plus was the lady serving at breakfast who was extremely nice and very attentive!
I know the rating system for hotels in mainland Europe is slightly different form say the Far East or the USA and the UK but for this to be advertised as a 4 star hotel is giving the customer a false impression.
All in all the hotel was overpriced for the facilities and room available but there are much better hotels in Venice at similar prices.
If you want an extremely outdated hotel in desperate of refurbishment, then it might be for you!
We won't be back!
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- Also Known As:
- San Sebastiano Garden Venice
- Hotel San Sebastiano Garden