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“Perfect location, friendly and helpful staff, comfortable rooms make a perfect base for exploring Venice” 5 of 5 stars
Review of Hotel Palazzo Stern

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Hotel Palazzo Stern
Ranked #22 of 386 Hotels in Venice
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect location, friendly and helpful staff, comfortable rooms make a perfect base for exploring Venice”
5 of 5 stars Reviewed February 10, 2012

We have visited Venice on 5 occasions staying in different hotels, including the Danielli. In future we would only consider the Palazzo Stern.

Pros:
Helpful, friendly staff provide a very warm welcome. They provided very comprehensive instructions on the best way to reach the hotel from the airport, including prices.

Good size rooms with very comfortable beds. Bathrooms include both shower and a large bath.

Good breakfast, both hot food and cold buffet, certainly enough to set you up for a morning's walking

Perfect location, equidistant from St Mark's Sq and the Rialto and close to the Academia. Very convenient for the Vaporetto (right outside the hotel)

A very pretty terrace overlooking the Grand Canal. It was too cold in early February to take advantage of this but it would be great in warmer months

Quite neighbourhood, perfect for a good night's sleep

Cons

Room heating not adjustable

  • Stayed February 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Gussie7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review, February 13, 2012
Buongiorno!

Thanks a lot for your very kind review, I'm very happy to know that you enjoyed your stay.
The room heating is adjustable.

Have a great day!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (366)
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English first
Lidingö, Stockholms Lan, Sweden
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 9, 2012

Very nice and friendly, perfect location, a few steps from the vaporettostop CA REZZINOCO. We booked the jacuzzi and had a nice view over the city while bathing, Prosecco was included in the price. Very good breakfast. We would like to stay here in the spring to enjoy the terass by the canal. We can highly recommend this hotel.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kerstin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review, February 13, 2012
Buongiorno!

thanks a lot for your very kind review.
We also hope to have you here again during spring, enjoying a coffee in the terrace during the good season is simply stunning!!!

Have a nice day,

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 7, 2012

For four days with your girlfriend, it's perfect. The style is very typical and you feel almost home. The jacuzzi on the top floor is amazing! Nevertheless the service is not the same than in a "Palace" (no restaurant, no room service, the bar closes at 11pm...).

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Luc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review, February 9, 2012
Well, depends on what you mean with Palace!!!
:o)
In Venice just few hotels have a restaurants. We have one at Locanda Vivaldi in Saint MArk Square, open from May to October on the rooftop.
In the area (no more than 3 minutes of asking distance) there are restaurants and pubs for every need and pocket.
The bar close at 11.00 pm (as most of the the bar of Venice), but if you need something you can just ask the night concierge, he will be happy to prepare anything for you!
We have the room and porterage service, at anytime, and it's always included in the rate of the room.

Warmest regards,

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 6, 2012

We have previously stayed at one of the large grand hotels and more recently at one of the new 'designed'palazzos. Whilst we enjoyed both these hotels our stay at the Palazzo Stern beats them both. The location is perfect for us as the Dosoduro is our favorite district - away from the crowds but an easy walk to the rest of Venice. The Accademia very close, St Mark's only 15 minutes away with a good selection of bars and restaurants nearby for the essential

The palazzo is very beautiful and strikes the right balance between modern and traditional. We stayed in a junior suite with a Grand Canal view from 3 large windows. It took effort to drag ourselves out of the arm chairs in front of the window.

Services warm and efficient. We were given very good restaurant recommendations. Breakfast is excellent.

My new favorite and we will definitely return.

  • Stayed February 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank MrsBuchanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review, February 9, 2012
Buongiorno!

thanks a lot for your very kind review.
I'm happy to know that you enjoyed your stay with us and I hope to welcome you again soon.
Have a nice day!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed February 6, 2012

We stayed at Palazzo Stern from 22/1/12 to 25/1/12 and we were extremely pleased with our choice.

We had the Junior Suite on the third floor with a small balcony. Our room was very quiet, comfortable and spacious. The bathroom was exquisite and modern, stunningly decorated with beautiful mosaics. The curtains and the drapes looked little old but it wasn't really a huge concern for us. Our room and bathroom were always very clean. What I loved most about our room is the the huge windows and the small balcony that opens up to the stunning view of the Grand Canal. We were able to enjoy the view any time in the day while enjoying a glass of champage (complimentary upon our arrival) or coffee (complimentary for the entire the duration of our stay). The experience was almost magical! Some people complained about the noises from the vaporetto stop early in the morning but I must say it didn't even bother us one bit.

The hotel looks absolutely stunning from outside and is definitely one of the most beautiful palazzos along the canal. The interior of the hotel is just as equally gorgeous. The deco is elegant and the extensive use of Murano glasses, vases, interesting mosaics everywhere adds to the ambience and Venetian charm. The breakfast room is really beautiful as well.

Being our first visit to Venice, we found the location of the hotel cannot be more perfect and it is very easy to get to from the Santa Lucia train station on vaporetto. The neighbourhood is quiet yet charming and lovely to walk around day and night. There are many great restaurants along Calle Lunga San Barnaba which is only down the street from the hotel. Ca Rezonico vaporetto stop being right next door makes getting around on vaporetto extremely convenient. We were particularly thankful to the front desk who recommended that we buy a 2 days vaporetto pass as we did end up taking the vaporetto almost to all of the main attractions along the Grand Canal as well as to out to the Lagoon on the other side of Venice which were in fact some of the most enjoyable experiences while in Venice.

The staffs at Palazzo Stern, from the front desk to the bell porter to the breakfast room were always gracious, polite, and couldn't be more helpful. We requested hot water and espresso every evening and it was delivered to our room within 5 minutes and all were complimentary. The hotel also helped us with our dinner reservations at restaurants and responds to my emails were also very prompt. Breakfast was fantastic with lots of healthy choices such as whole meal bread, fresh fruit, yogurt and juices. You could even request them to cook your eggs. Wifi connection was very fast as well.

Overall, our stay at Palazzo Stern was incredible. We wouldn't stay anywhere else when we return to Venice next time.

Room Tip: The junior suite (Room 302) on the third floor with a balcony that faces the Grand Canal is beyond a...
See more room tips
  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank TheRookieTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review, February 8, 2012
Buongiorno!

Thanks a lot for your very kind review.
I'm very happy to know that you enjoyed your stay with us!
I hope to welcome you again soon, warmest regards!

Roberto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
4 of 5 stars Reviewed February 4, 2012

The building is stunning, it has been beautifully and lovingly restored. Great location , outside is a water. Rooms are well appointed, very clean and satisfying. Service at this hotel is great, friendly staff and polite. Buffet is nice and worth it of the money. Highly recommended.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank lizzstokes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review, February 5, 2012
Buongiorno!

Thank you for your very kind review.
I'm happy you enjoyed your stay and I hope to welcome you soon again.

Warmest regards!

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 3, 2012

We've been going to Venice at the beginning of January for many years now, and have stayed in many different hotels; loved some of them.
But since we discovered the Stern - that's it. We stay nowhere else - incredibly good deals at that time of year. The building is stunning, it has been beautifully and lovingly restored ( the building itself is not old, it was only erected in its current form at the the beginning of the last century, but Mrs Stern did in in the traditional Venetian style)
The staff are beyond friendly and helpful. ( Last year when we were staying with friends who had rented a flat round the corner we were left with a whole day in Venice and nowhere to leave the luggage - we ran round and asked if we could leave it in the hotel and they said 'Of course'. SO kind of them, and we were VERY grateful)
The rooms are gorgeous ( even the small ones)
And what no-one talks about is that as far as I'm aware it's the only hotel (apart from the Gritti which is prohibitively expensive and very snooty) which has a terrace overlooking the Grand Canal. If you stay during the warmer months that's where you eat breakfast. And even in winter, with a coat on it's a delight to sit there with a cup of coffee or something stronger and watch the world float by.
All in all, one of our favourite palaces to stay anywhere in the world.

Room Tip: The rooms overlooking the Grand Canal are favourites, but I've been very happy in other rooms.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Gillian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertino3, Manager at Hotel Palazzo Stern, responded to this review, February 5, 2012
Buongiorno!

how are you?
I'm happy to you always enjoy your stay with us.
Thanks a lot for this very kind review!!! We look forward to welcome you again next year!

Have a great day,

Roberto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Stern

Property: Hotel Palazzo Stern
Address: Dorsoduro 2792-2794/A-2792/B, 30123 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Dorsoduro / Accademia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Venice
#7 Family Hotel in Venice
#15 Romantic Hotel in Venice
#15 Luxury Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Palazzo Stern 4*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Palazzo Stern is an historical Moorish Palazzo on the Grand Canal. The location is very convenient: easy to reach, close to the main attractions and at the same time in a very Venice area. If you are looking for a unique venetian experience in the real Venice and far from the crowd of the mass tourism we are the right place to choose. ... more   less 
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Also Known As:
Palazzo Stern Hotel
Palazzo Stern Venice

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