My traveling companion and I arrived at the hotel to find the lobby very inviting. All that changed, however, when we were taken to our rooms - if you can call the closets we were issued rooms. The rooms, which were very small and freezing cold, are so starkly modern that form never followed function. The rooms were barely large enough for an extra chair (for almost $500 per night) and the bathroom sink was a slab over which water flowed making it impossible to actually wash or put anything down without soaking everything around you.
We told the person on duty how unhappy we were and that we would be leaving the next day instead of staying. She offered to let us upgrade to larger rooms but at three times the price. We declined. Later that evening she said her "management" would let us upgrade for the same price. We were taken to what they called suites which were equally unpleasant. We declined again. The next morning when we tried to check out an officious young woman, who called herself the manager, intentionally kept us waiting in the lobby and then came and told us that we had to pay for three nights and if we attempted to leave without signing the charge receipts she would call the police. I told here that since she had our credit cards we did not need to sign anything. She persisted and we both signed under duress. That is how anxious we were to get out of this horrible place. Don't ever stay at this place. Everywhere else we stayed that was 5 star treated us with dignity and courtesy. This one hired the wicked witch of the West with an attitude.
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- Also Known As:
- Palazzina g Hotel Venice