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“Incredible service!”

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Hilton Molino Stucky Venice Hotel
Ranked #86 of 386 Hotels in Venice
Certificate of Excellence
Barcelona, Catalonia, Spain
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Incredible service!”
5 of 5 bubbles Reviewed July 5, 2013

This is just a quick review since we didn't stay in the hotel, just enjoyed drinks in their rooftop bar. However, by the time we finished it was late and the last shuttle had stopped. The chap behind the counter couldn't have been more helpful for us, weighing up the expensive option of a taxi against the vaporetto, for which he, unprompted, printed out a full list of timetables and suggested the best routes. Brief encounter with the staff here, but hugely appreciated!

  • Stayed June 2013, traveled as a couple
    • Service
Helpful?
1 Thank Ben E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this review, July 10, 2013
Dear Sir,

We are happy to hear that your evening at our roof top bar at Hilton Molino Stucky Venice was satisfactory and that you were well looked after upon leaving late at night. Your comments will be shared among our employees.

We are looking forward to welcoming you again, not only at Hilton Molino Stucky Venice but also at any of our other Hilton hotels.

Best regards,

Alessandro Cabella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,548 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,192)
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Cheshire, United Kingdom
Level Contributor
421 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
5 of 5 bubbles Reviewed July 4, 2013 via mobile

Enjoyed a 5 day break in Venice and stayed at the Stucky.
Not easy to find as its on the opposite side of he lagoon, but it is first class. Very romantic, ultra modern add ons but very traditional decor.
It is expensive to stay, we paid €400 a night b&b and room service and drinks were very expensive, but excellent.
Breakfast was wonderful and fresh and all round it's fabulous, not far away from action, but far enough to be private and quiet.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hubz72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this review, July 10, 2013
Dear Sir/Madame,

We are happy to hear that your stay at Hilton Molino Stucky Venice was satisfactory. Your comments will be shared among our employees.

We are looking forward to welcoming you again, not only at Hilton Molino Stucky Venice but also at any of our other Hilton hotels.

Best regards,

Alessandro Cabella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 4, 2013

What an incredibly wonderful city to visit! Venice may be one of the more expensive places in Italy but it is one of the most unique and fascinating places in the world. To see it you have to walk alot and by the end of the day you want a nice place to come back to and relax. The Hilton Molino Stucky is just to place. It's right on the water, across from Venice and it provides free shuttle service by boat. Molino is a fairly quiet island away from the noise of Venice. The hotel is modern, beautifully decorated, and the rooms are very comfortable. The staff are well trained, very helpful and plentiful. The view of Venice from the rooftop pool is amazing (the pool is nice too). The restaurant and bar areas are expensive compared to commercials places in the area or in town. When visiting Venice, the Hilton Molino Stucky is the place to choose.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shamrick3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this review, July 10, 2013
Dear Sir/Madame,

We are happy to hear that your stay at Hilton Molino Stucky Venice was satisfactory. Your comments will be shared among our employees.

We are looking forward to welcoming you again, not only at Hilton Molino Stucky Venice but also at any of our other Hilton hotels.

Best regards,

Alessandro Cabella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 4, 2013

One of the best hotels I have ever been in - cannot recommend enough! I booked through Olotels, and got a great price for a single room for 2 nights. Beware the mini bar which is electronically monitored. I took out drinks to fit a large bottle of water in, and got a shock when I got the bill. It was no problem though - they deducted the drinks off my bill!

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank weekell75Galway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this review, July 10, 2013
Dear Sir/Madame,

We are happy to hear that your stay at Hilton Molino Stucky Venice was satisfactory. Your comments will be shared among our employees.

We are looking forward to welcoming you again, not only at Hilton Molino Stucky Venice but also at any of our other Hilton hotels.

Best regards,

Alessandro Cabella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed July 3, 2013

A beautiful hotel with charming staff and a fantastic rooftop swimming pool. The best view of Venice but the down side is that it can only be reached by boat. Guidecca is a small quiet island which is a great escape from the hub-bub of St Mark's square.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank 2jus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this review, July 10, 2013
Dear Sir/Madame

We are happy to hear that your stay at Hilton Molino Stucky Venice was satisfactory. Your comments will be shared among our employees.

It is also important for us to know that you have enjoyed the quietness of the Giudecca island and you liked to be away from the centre of Venice and from the more crowded areas.

We are looking forward to welcoming you again, not only at Hilton Molino Stucky Venice but also at any of our other Hilton hotels.

Best regards,

Alessandro Cabella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed July 2, 2013

As far as Hilton's in Europe, this one is not near the top of the list. Overall, rooms, staff, and the 'executive lounge' leave a lot to be desired, especially for the price here. The Hilton Prague, the Hilton Giardini Naxos, and Hilton Brussels City for example are far superior in every way. Honors Diamond? Don't expect the usual welcome here.

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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank diopat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this review, July 10, 2013
Dear Sir/Madame,

We are sorry to hear that you feel this way, however we are most appreciative of your TripAdvisor review regarding your stay at our hotel. You can be assured that we are most concerned our establishment did not offer you the usual standards expected by guests at Hilton.

We appreciate being advised of any breach in the usual service for which our hotel is noted.

Your comments are being reviewed and we are looking forward to welcoming you again, not only at Hilton Molino Stucky Venice but also at any of our other Hilton hotels.

Best regards,

Alessandro Cabella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marbella, Spain
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 2, 2013 via mobile

First tip travel from airport on waterbus not taxi. Much cheaper the Hilton has its own stop right outside. Allow plenty of time transfer takes approx 1 hour 30 mins. We stayed in room 605 top floor canal view worth the extra and gave access to exec lounge free soft drinks and snacks available through out the day. Hotel has a roof top pool for a welcome dip after a days sight seeing. The skyline bar not to be missed for a cocktail and views. The staff are very helpful and cannot do enough for you. Hotel is not on the 'main' island but with the free shuttle boat only minutes away. I love it here and would definitely stay here at the Hilton again

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MolinoStuckyHilton, General Manager at Hilton Molino Stucky Venice Hotel, responded to this review, July 10, 2013
Dear Madame

We are happy to hear that your stay at Hilton Molino Stucky Venice was satisfactory. Your comments will be shared among our employees.

We are looking forward to welcoming you again, not only at Hilton Molino Stucky Venice but also at any of our other Hilton hotels.

Best regards,

Alessandro Cabella
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Molino Stucky Venice Hotel

Property: Hilton Molino Stucky Venice Hotel
Address: Giudecca 810, 30133 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Giudecca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Venice
#13 Business Hotel in Venice
#54 Luxury Hotel in Venice
#55 Family Hotel in Venice
#88 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Molino Stucky Venice Hotel 5*
Number of rooms: 379
Official Description (provided by the hotel):
The Molino Stucky Hilton Venice has opened its doors on June 2007 and can be considered one of Europe’s most ambitious architectural restoration projects in recent years. The hotel has been created by reuniting the buildings that were once part of the Stucky Flour Mill which dates back to 1895 and counts 379 rooms including 88 executive rooms and 44 suites. We are the only hotel in Venice to offer a five-star spa and an amazing panoramic rooftop pool overlooking Venice and the Lagoon. The exclusive Skyline Rooftop Bar delights our guests with delicious cocktails with a breathtaking landscape of the city. ... more   less 
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Also Known As:
Hilton Molino Stucky Venice Hotel Venice
Hilton International Venice
Hilton Venice
Venice Hilton

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