We were very disappointed with this hotel.
We had room 1 (San Andrea) on the ground floor, which contains 2 sleeping areas with a bathroom in between. Ideal for 2 adults and a child we thought. However, we found numerous problems with the room: e.g. tatty and broken furniture, and an air conditioning unit that leaked water onto the bed below. The bathroom was tiny (anyone above average size will struggle to use the shower comfortably), and a small pool of water would occasionally appear on the bathroom floor. The shower doors kept coming off their rail every time they got knocked accidently while showering. No kettle was provided (though we were given one when we asked).
The room is said to have a view of a canal bridge - however, this is only visible if you stand up to look out (the windows are high up), and even then the view is minimal. One of the reasons we booked this room was because of the views that were mentioned on the website.
Breakfast is served in your room, which would be fine except for the fact that there is only one small (and wobbly) table on which to put it. We thus had to sit on the edge of the bed whilst balancing plates and cups in order to eat. The breakfast itself was poor - biscuits, crackers, brioches still in their plastic wrappers etc. All in all the worse breakfast we have ever had on a holiday!
There are no staff on site except 8am to 1pm, which means that if you need to contact someone you need a mobile phone, and even then it is difficult as the person we spoke to had limited English.
To be fair, the location of the hotel is convenient, and the staff on duty in the mornings were helpful but they had to work within the resources provided.
Overall, we were not impressed at all. There are a lot of B&Bs/hotels in Venice, and I am sure there are better ones available at a similar price (or less).
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- Also Known As:
- Locanda Acquavita Hotel Venice