After a very long two weeks in the Dolomites mountaineering we though we would finish it off in a lovely Grand Canal Hotel in Venice. Unfortuntaly, the service we was about to receive was not to live up to the reviews as seen on Trip Advisor and Booking.com.
After arriving in Venice at 7pm with maps ready we set off for our hunt to find Ca' Angeli, already knowing that from other reviews to was hard to find. After 2hrs, still no luck so we called the hotel. The receptionist couldnt direct us so we passed the phone over to a local. Even he couldn't understand the directions!!! Eventually at 9.30ish we found it.
Room was very basic and not what I had expected for the original asking cost of £225!! (very glad it was discounted otherwise we would have not stayed there!) Very quiet room.
Bathroom was lovely, very clean and well equipped. Only downside NO HOT WATER! Spoke with reception and said new pump fitted and to leave it on for a couple of minutes but to no avail.
Good location, not far from main attractions etc.
Breakfast room is stunning with good views. Breakfast was good, nothing amazing. Very grumpy woman serving breakfast. Whatever happened to service with a smile?
Checking out: Checked out with Mattel (?) tried to explain no hot water in room but he got up and angrily rushed to room to check for himself!? Came back and guess what, no hot water! He apologised.
Asked for payment in CASH ONLY as we were only staying one night...this was not made aware when booking (we only booked 8hrs before arrival in internet cafe so no access to internet thereafter as were travelling) this really does need to be made clearer before people book. Tried to charge us for Visitor tax however we had already paid it when booked online!
Paid by card eventually and he put the 5 euro tax in himself.... Why cash only? Is it so don't have to put through books?!
Otherwise very lovely hotel, well decorated but will not be staying here again!
- Official Description (provided by the hotel):
- During the last century, this house belonged to Angelo Scattolin, a famous Venetian architect, Chair in Architecture at the University of Venice, professor at the Academy of Fine Arts and Overseer of St. Mark's Church between the 1960s and 70s.In his house, he blended the classic Venetian styles with solutions which were already paving the way for modern architecture: respect for tradition and innovation are combined with a simple, rational style in the rooms and furnishings, reflecting the light and charm of Venice. ... more less
- Reservation Options:
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- Also Known As:
- Ca` Angeli Hotel Venice