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“Good location”
Review of Hotel Atlantide

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Hotel Atlantide
Ranked #337 of 385 Hotels in Venice
Dublin, Ireland
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Good location”
Reviewed April 16, 2014

Taking into consideration what I paid and location and age of this 2* hotel this was a great place to stay. Close to the main rail station and public boat transport area. The building is old but very clean and for the price I will stay there again.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces

Helpful?
2 Thank JohnFranco714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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317 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
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English first
York, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 11, 2014

this didnt match up to reviews I had read our room small & basic no mini bar as promised breakfast was delivered to our room ( when they remembered) no option to go to sister hotel as published for it. No juice or cereals just a few bits of toast a pastry each sometimes butter tea no milk 2 days despite request. Room tired with splashes of something on wall, rips in duvet cover no cleaner entered our room any of 3 days stayed. Entrance hall scruffy but on a positive note great location take extra € for tourist tax & watch out for all dog dirt in the alley ways around Venice

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
Thank Nicola P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this review, March 11, 2014
Dear Guest,
We read carefully your impressions on our hotel, and we want to understand what didn't matched your expectations.
As you booked a two star hotel with a economy solution, you received exactly what you bought for. The room service wasn't included in your room: if you desired to have it, you just had to report this to the reception, and with a additional price we could provide a waitress.
In a two star hotel is not available a minibar in the room: but inside Hotel Atlantide, where there is the lobby, is installed a vending machine available 24h for our guests.
The hotel, moreover, provides a classic continental breakfast to its guests: in your case, it was served in the room. If we made errors during the morning delivery, we are really sorry for this. Instead, if you complained only for the content, we remember you that what forms a continental breakfast is exactly what we provided.
With great bitterness, at last, we didn't recognize any of our rooms in your description: if you wrote those words only for fill empty spaces, we honestly can't respond to this. As written for the tourist tax, that we are required to collect on behalf of the town of Venice.
Regards.

Hotel Atlantide
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Hanover Park, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2013

We were going to be close to the cut-off check in time, which was 8 p.m., and emailed ahead of time to ask if someone would be there if we were late. They said 'surely'. We made it, however, somehow. The "front" of the hotel was in an alley, so be careful. The lady working was extremely nice, however, and led us over to the other side of the building, where the totally-redone part of the hotel was. A little tricky, and our room wasnt large, but everything was very, very new. And Elisa, the lady who worked behind the desk there was very nice, and very helpful. Even allowed us to keep our bags there after we checked out. I would recommend the place for it's hospitality.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brett t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this review, November 3, 2013
Dear Guest,
We appreciate so much your wonderful review, shared here on Tripadvisor to witness your enjoyable stay.
Every member of our staff always try to make the best service for our guests: your kind mail allowed us to arrange everything in the best way, as you have seen, and Elisa sends you many thanks for your nice words about her careful and attentive work.
Since you liked our hospitality and the pleasantly renovated rooms, we hope to have again the pleasure of a your visit in a near future.
Best Regards.

Hotel Atlantide
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Tel Aviv, Israel
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 16, 2013

we where staying 2 night at this "motel" .
i chose him because his location and the photos was not cleared so i hope to get the better .
clarification - its not an hotel - its "motel" .
the rooms r bed , very little, with ancient carpet , the view is to nowhere .
the bad was short (my legs where out - and i'm 1.88 ), the bathroom was tiny also the shower .
there isnt elevator .
the breakfast was a joke .
the girl from the reception dont have an attitude for serving and didnt offer us the map of venice - but taking tax for the city they doing very well .
the price didnt meet nothing...
i will say another thing in general about venezia - its very special and not regular but the price for the hotels is not proportional to nothing and i visit many places in italy .
venice - come , see , go !

Room Tip: choose a room on other place
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank meir Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this review, November 2, 2013
Dear Guest,
This offensive review will not help anyone and it's just a nasty outburst because the place was not as you expected.
Hotel Atlantide is a two stars category, a simple and clean accomodation for people without great expectations and that are looking for a budget place in Venice.
Nowhere is written that we have some kind of view, and in no website is written that the hotel has a elevator.
We provide a continental breakfast, often appreciated by our guests, including especially sweet foods: otherwise, it would be not called continental breakfast.
Your slanderous following words about our staff are a bad joke, because the most part of our customers give them many thanks and compliments for their warm attitude and attentive behaviour.
The next time you are going to book a hotel, you have to be sure that is what you really seek, basing on what it really offers, and not on your imagination.
Regards.

Hotel Atlantide
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Chicago, Illinois
Level Contributor
100 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed September 30, 2013

We booked the Hotel Moderno, down the street, but was offered this first floor room #122 at the Hotel Atlantide, which appeared to be remodeled with a completely new bathroom. Look at the professional photos on this listing and you will see what we had: a small room without much floor space, with a nice window out to the garden, a queen size bed, a small sleeper couch and a fresh, white bathroom. We thought the room, at 120 Euros a night, was very good for a 2 night stay in September. We are both 68 years old, so perhaps we were offered this first floor room as "more convenient" , which it was. Air conditioning worked, tv needed a deposit so we didn't bother. The Atlantide is quiet, and down an alley only 5 minutes from the train station. WI FI is not free, you pay 10 Euro for 24 hours of use, which covered more than one day if you turn off the WIFI each time you are done. ( I don't know how this is done, but it seemed to work) The room was made up each day. You return the key to a hotel down the street when you check out at 11 AM. When we checked prices our quoted price for the Moderno was one of the more modest prices, and to get this remodeled room at the Atlantide made the deal an especially good price. We recommend it.

Room Tip: Ask about a room that has been remodeled recently.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chicagoflygirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this review, October 14, 2013
Dear Guest,
It was a real pleasure to welcome you at our hotel, accepting the move from Hotel Moderno, and we thank you a lot for the kind review you have decided to post here on TripAdvisor.
We are really pleased that you appreciated our room 122, as you saw identical to the professional photo on the website and to the most part of Atlantide's rooms, all equipped with new refurbished bathrooms.
The position on the ground floor is very easy accessible for people who have trouble with stairs: many hotels in Venice don't have ground floor rooms, and Hotel Atlantide, well located also close to the railways station and bus terminal, is the ideal solution for people who don't want to carry heavy luggages around the city, up and down bridges.
The next time you would like to visit our splendid Venice, we hope you will choose directly our place, maybe contacting us with a mail to book exactly the room you like and suited to all your needs.
Best Regards.

Hotel Atlantide
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London, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 26, 2013

We stayed in this hotel for 2 nights. The location is very good as it's just 3-4 minutes walk from Santa Lucia station and roughly 10 minutes from bus station. Our room was on ground floor and was very very small. Toilet was clean but the bed sheets did not look clean, neither the blankets. There was a window in our room which opens to the garden. The whole room was covered with the double bed. There was an air conditioner which did not work. Location wise the hotel was really good, everything was so close.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bubliahmed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this review, October 1, 2013
Dear Guest,
Thank you for taking the time to give us your feedback and so allows us to improve the service we provide for the customer.
But honestly, we want to protect the unquestionable cleanness of Hotel Atlantide facilities and rooms: we take a deep care of the hotel properties, especially we keep particular attention in order to assure to our guests the most comfortable stay we can give.
If there was been a lack of attention or quality, please accept our apologies for a unique fact.
Continuing, i'm not sure that your words concerning the air conditioner are true: fortunately, we had no problems with the air conditioning system during Summer, so it's a really strange note the yours. Maybe it was simple a setting issue, easily solvable by our staff members (if you had notified them).
Closing, the whole room is not entirely covered by the double bed, as you say: a normal standard double room has this size, and if you are not use with the european hotels standards, this might seem a little small to you.
We want to express you the desire to have another time the possibility to host you at Hotel Atlantide, also to demonstrate that your criticisms are not the normal running of the hotel.
Best Regards.

Hotel Atlantide
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Sheffield, United Kingdom
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 19, 2013

Me and my partner stayed at the Hotel Atlantide for two nights while we stayed in venice.
It is good value for money and the rooms are comfortable and clean. We had room 121 which was on the ground floor and had a window which opened out onto the terrace garden at the back.
The hotel is easy to find from Piazzale Roma we found it within 5 minutes.
I would tell people to note that to check in you need to use the sister hotel which is on the main road. Hotel Antica Casa Carettoni. The breakfast is also served here. The staff on reception here were very friendly,welcoming and helpful.
Another nice touch was the fact that the hotel had plenty of vending machines in the hall way for tea, coffee, coke, beer and water. This was handy if you realise your a bit thirsty in the middle of the night.
All in all, I would recommend this hotel to anyone that is looking for a clean and comfortable place to stay in venice itself which is in a good location for a reasonable price.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Natty F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this review, September 29, 2013
Dear Guest,
Thank you for sharing your nice review, including your personal impressions, with the readers of TripAdvisor.
We hearing very gladly what you think about Hotel Atlantide: the pleasant behaviour and attitude of our staff members (that you met at Antica Casa Carettoni), that have demonstrated their special kindness and care, and appreciable for us it's you notice on the comfort and the cleanness of the room you have been assigned to, and of course, our "nice touch".
Renewing thanks for your positive feedback, we sincerely hope on a your future return.
Kind Regards.

Hotel Atlantide
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Atlantide

Property: Hotel Atlantide
Address: Calle della Misericordia, 375/A, 30121 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Cannaregio
Amenities:
Hotel Style:
Ranked #337 of 385 Hotels in Venice
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Atlantide 2*
Number of rooms: 13
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