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“Great Location”
Review of Hotel Atlantide

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Hotel Atlantide
Ranked #342 of 384 Hotels in Venice
Reviewed June 21, 2013

We stayed here for one night. When we checked in however our booking was misread. We were down for the night after. We were taken to an adjoining hotel. The staff were helpful in ensuring that we had a room. Rooms were clean but dark. Clean bathroom. Great location. No wifi.

  • Stayed: June 2013
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2  Thank JJWalkley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this reviewResponded July 21, 2013

Dear Guest,
Thank you for sharing your opinion and experience here on TripAdvisor.
We are pleased, all considered, for having immediately remedied to the unfortunate situation that happened, and for hosting you in another hotel behind your approval, which is the annex of Hotel Atlantide, same category and facilities (as you noticed): alas, actually here is not working wi-fi, which instead is available into the hall of Atlantide.
Reading gladly that you appreciated the rooms cleanness, the new baths, and the fantastic location of both hotels, we can guarantee that (and as you know Venice has a particular architectonical structure) it's not so easy to find a building illuminated by the natural light, due to the houses proximity; however, we think that the lighting of our rooms is more than adequate (in fact, we don't often receive complaints for that reason).
Thank you finally for the honesty, we assuring that, also for your review, we will try ever to do our best at customers service.
Kind Regards.
Hotel Atlantide.

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Reviews (322)
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77 - 83 of 322 reviews

Reviewed April 26, 2013

We stayed just one night at the Hotel...
The room and bathroom were nice, clean and spacious.
It's just 3 minutes from the railway station...
The breakfast was simple but ok....Also the staff was friendly and helpful!!
They don't have free wifi... but isn't expensive if you want to pay for it.

  • Stayed: April 2013, traveled as a couple
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5  Thank Michelle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this reviewResponded April 29, 2013

Dear Guest,
We thank you a lot for this beautiful review.
Your appreciations concerning the hotel make us proud (sending you warm thanks behalf of the staff), and we are infinitely pleased that you had an enjoyable stay at the Atlantide.
Hoping to accomodate you again.
Best Regards.
Hotel Atlantide.

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Reviewed April 21, 2013

On a short visit to Venice we found this small hotel. Our room was on the topo floor, very quiet, roomy for two people (which is rare in venice). The bed was really comfortable, and the breakfast was simple but of good quality.
Three minutes from the main railway station, and 35 from St Mark's Square I really recommend it.

  • Stayed: April 2013, traveled with family
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4  Thank Georgina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this reviewResponded April 29, 2013

Dear Guest,
Thank you so much: you have shared a wonderful review here on TripAdvisor.
We are flattered by your compliments, and very pleased that you appreciated the stay with us in every aspects.
Waiting for you again as welcome guest, maybe during your next visit to Venice.
Remaining with Kind Regards.
Hotel Atlantide.

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Reviewed April 11, 2013

This hotel was not bad, it was clean, the lobby was neat and nice. It was centrally located. The rooms were old and a little rustic, but not too bad. Nice and spacious room. Everything worked well for us. The staff was friendly and helpful.

  • Stayed: May 2012, traveled with family
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3  Thank Wendy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Manager at Hotel Atlantide, responded to this reviewResponded April 19, 2013

Dear Guest,
Thank you for posting your nice review here on TripAdvisor.
The cleanness, the comfort, the location, the friendliness of the staff and the price: you have appreciated those qualities that make our hotel an ideal place where to stay in Venice.
Looking forward to welcoming you back again, we send you our Best Regards.
Hotel Atlantide.

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Reviewed March 4, 2013

This is in a great location, close to bus and train station and water buses. Value for money, clean and safe. The man on reception was the most helpfull we found on our mini grand tour. He gave us great advice on where to eat and how to avoid being ripped off.

  • Stayed: April 2012, traveled as a couple
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4  Thank Matilda f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Manager at Hotel Atlantide, responded to this reviewResponded March 17, 2013

Dear Guest,
Thanks a lot for your nice feedback on behalf of our staff. We are proud to have given you a helpful and careful service. We hope to see you here again. Kind regards.
Hotel Atlantide.

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Reviewed February 12, 2013

Stayed 2 nights at Atlantide and all we could say is that for the price we paid (98 euros for 2 nights including breakfast) and in the peak of Carnival, it was a fantastic deal. OK, the hotel is 2 star, have to check-in at another upper scale hotel, is located in an alley, and has no lift, but is safe, confortable and clean. The bathroom, although small, is comparable to higher rated hotels. You have to leave a deposit of 50 euros for the telepilot, but if you don't swallow it, or break it, you'll have it back! The BF was ok and the service rendered by the receptionist was formidable.

To find the hotel, you'll just exist the train station and turn on your left, away from Piazzale Roma. Don't cross bridges. Just keep walking (5 mins or so) and you'll find the hotel were you must check-in.

And the location is just superb for visiting Venice. You just walk to everywere. You only have to follow the signs on the walls. No need to take the vaporetto if not visiting the other islands (Murano etc).

  • Stayed: February 2013, traveled as a couple
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1  Thank FLUGEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Manager at Hotel Atlantide, responded to this reviewResponded March 21, 2013

Dear Guest,
Thank you so much for your lucid and enthusiastic review. It seems that you had an enjoyable stay at the Hotel Atlantide, and we are delighted to learn it. So, after your appreciations, we send to you our best regards, looking forward to welcoming you back again next time.
Hotel Atlantide.

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Reviewed January 15, 2013

This review is for Hotel Atlantide located at Calle della Misericordia 375/A. Venice, Italy. p. +39 041716901.

Well, this was our third nightmare story in a row as far as finding hotels in Italy! OMG! finding the hostel in Rome was a nightmare, finding the hostel in Florence was super hard, and this hotel was NOT the exception! Just like with all the previous hostels, we had to start asking people around once we left termini with all our luggage. People was directing us in different directions, which was extremely annoying!!! finally, I stopped at one of the places selling food, and asked a lady about where the street "Calle della Misericordia" was located, and she asked what hostel was I looking for, when I told her "Atlantide", she told me to follow her, and we did. She took us to an office, where we were supposed to check in. If it was not because I asked this lady and she was kind to walk us all the way to this office to check in we would have been SCREWED!!! why don't these people specify these kind of things on their websites?!?!? I mean, how do they expect people to know???? I don't get it!!!. The check in office has a glass door and is in a second floor with NO LIFT! the lady spoke ok English though, and was nice. The office was quite nice as well. She did not let us pay with a credit card for the room, we had to use our cash. The office is located half a black away from the actual hotel place. And the hotel and office are conveniently located about 3 blocks away from termini. You actually don't have to go through any bridges or anything to get to it. They have someone in the reception office 24/7.

After checking in at the office, a lady walked us to the hotel complex which was about half of a block away from the check in office. Again, NO LIFT! No lock outs, they gave us the key to our room, and to the hotel so we could go as we pleased. No wifi though!!! at least not free!!! the wanted you to pay like 5 euros for half hour of wifi usage or something ridiculous like that!!! Up until this point, every other hostel we have stayed in Italy had free wifi!!. There was a TV but you had to pay a 50 euro down payment to use it, which they would refund back to you after checking out. RIDICULOUS!!. The rooms though were extremely NICE!!! good size, clean, very stylish and they seem very new. Nice spacious bed! very very nice bathroom too with nice clean shower and hot water that does not run out!

There were no common microwaves or fridges though, so we could not go for food to a market and then bring it with us to the hostel. With all and all, this hotel was quite cheap, and although they didn't want to hook people up with amenities, the rooms are very nice, and the place is well located. Just be aware of the work is going to require to find it!!... The room was warm, we did not have any problems as far as heating was concerned.

I would stay here again.

  • Stayed: January 2013, traveled as a couple
    • Value
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Thank POLLITOS2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantide375, Direttore at Hotel Atlantide, responded to this reviewResponded May 13, 2013

Dear Guest,
Thank You for sharing your experience here on TripAdvisor.
We reading carefully about your adventure to make check in at the hotel, but allow us to underline that, inside the booking sites, is specified that the Hotel Atlantide's reception is closed during the Winter season, so the check in is made at Antica Casa Carettoni, just one hundred metres from the entrance of Atlantide: we are sorry if this episode brought you an uneasy, but we see that it hasn't ruined at all your stay.
In fact we read with pleasure your appreciation for the room assigned to you, comfortable and clean.
Because the Hotel Atlantide, as you rightly noticed, doesn't attract its customers with useless amenities, while instead assures those things which are important for a nice stay: the comfort, the warmth, the courtesy, the functioning facilities, an excellent cleanness of all the spaces, a perfect location for who wants to visit Venice.
Moreover, the little contribution for the wi-fi depends to the extremely convenience of our offers, which guarantee exactly what you book (and the gratuitousness of wi-fi isn't written anywhere).
Thank you again to have choosing us, we are looking forward to host you another time at the Hotel Atlantide.
Best Regards.
Hotel Atlantide.

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Additional Information about Hotel Atlantide

Address: Calle della Misericordia, 375/A, 30121 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Cannaregio
Amenities:
Hotel Style:
Ranked #342 of 384 Hotels in Venice
Price Range: $107 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Atlantide 2*
Number of rooms: 13
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