I got ripped off, They did not deliver what they promised, I missed my flight so We only stayed for one night and we got charged for 2 nights, Hotel is made of two locations, main location where the manager sits and they have a building across the street with Pigeon holes, No Ac, Hot and stinky rooms with one Fan that runs like it is on drugs, We got thrown in to the top room of the building so we had to carry luggage to 4 level, narrow stairwell with small little steps. My room supposed to have a balcony, there was no balcony, two windows opening in to a private backyard.
Beware this WiFi is only available for one hour, once you finish your free one hour, you have to pay, This advertisement of WiFi is very deceptive.
It was an awful hot sweaty night, very uncomfortable, Every time you go out, you lock your room, then must lock the front entry, when you come back you must ask the manager to open the main entry, you don't get the keys to the main entry.
Staff is rude, they seems to be only interested in payment, other than that, so little to offer.
It was my first time in Italy, I thought is this how Italian behave, thanks God, Florence and Rome were magnificent, I must say Italians are very friendly. This rude approach was unique to the hotel staff in Venice. My family had a very bad experience, we were conned.
Location is good, Beware there are two parts of this hotel, main hotel look to be better, This little hell house across the street is a disaster.
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- Also Known As:
- Hotel Minerva And Nettuno