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Novotel Venezia Mestre
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Reviews (2,237)
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Reviewed December 27, 2013

  • Stayed: November 2013, traveled with family
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    • Sleep Quality
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sergio M, Direttore at Novotel Venezia Mestre, responded to this reviewResponded January 3, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 25, 2013

Hotel is conveniently located if you are planning to visit around Venice, also its on the highway hence easily reachable. My family stayed here for 7 Nights & other then Venice we also visited nearby towns like Podova, Treviso, Verona, Campodarsego etc.

Novotel Venezia Mestre is good hotel & our stay was very comfortable here every night we had sound sleep, rooms are specious & well equipped. Our only regret is for breakfast menu never had any Vegetarian meal & we would recommend hotel management to keep vegetarian option in daily breakfast menu.

  • Stayed: November 2013, traveled with family
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4  Thank Mangesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio M, Direttore at Novotel Venezia Mestre, responded to this reviewResponded January 3, 2014

Dear Customer

Thank you for taking the time to inform us about your experience following your stay at our hotel.
We look forward to welcoming you back soon at one of the Novotel hotels.

We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.

We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely.

Sergio Mobilia,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2013

We booked this hotel to venture Venice City. I must say we were really happy with our choice due to many factors: excellent front desks, spacious room with good wifi, comfortable beds, near to supermarket and to bus station that bring us to Venice city. We drove to Venice from Florence and there is free public parking next to the hotel and this is another plus point. The bathroom is small and simple american breakfast but no worries because we love our stay at Novotel

  • Stayed: November 2013, traveled with family
    • Value
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Thank Asma I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettore C, Direttore at Novotel Venezia Mestre, responded to this reviewResponded December 25, 2013

Dear Customer

Thank you for taking the time to inform us about your experience following your stay at our hotel.
My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you back soon at one of the Novotel hotels.
Yours sincerely.

Sergio Mobilia
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2013

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ettore C, Direttore at Novotel Venezia Mestre, responded to this reviewResponded December 1, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 24, 2013

Good hotel with a decent service . The breakfast was good , there is a outdoor swimming pool which i wish was indoor. Breakfast was good . The location is very near to Tranchetto where you need to take the ferry to Venice Island. Only 2 km away from the Venice Mestre Train station where we take the train to Rome. What i like most is the free wifi but you need to update the password everyday since they change them every single day which really puzzles me. Affordable price and worth the amount spent.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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2  Thank WanAmin247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettore C, Direttore at Novotel Venezia Mestre, responded to this reviewResponded December 1, 2013

Dear Customer

Thank you for taking the time to inform us about your experience following your stay at our hotel.
My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you back soon at one of the Novotel hotels.
Yours sincerely.

Sergio Mobilia,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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