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Novotel Venezia Mestre
Ranked #152 of 386 Hotels in Venice
GreenLeadersSilver level
Kitchener, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“GET NEW BEDDING”
Reviewed January 3, 2013

The novotel is in mestre being only a few miles from MARCO POLO airport in Venice , Italy. Upon one's arrival , all one needs to do is tell the taxi to take you to this nice hotel.From the outside of the Hotel, one can tell that it is not near a cafe or restaurant but you find out that it has its own cafe /restaurant with exorbitant prices. There are no bargains here!
It is very clean and the staff is superb in dealing with any problems we had except the worn out mattresses that existed in each room that we had. The pull- out couch was awful too. New beds would make me come back here ; the wireless and staff and nice pool make it very handy for families with kids and we had 5 kids and we really enjoyed the pool i n the july heat.

Room Tip: All the rooms we were given on 2 separate occasions had poor mattresses and couches. If the hotel ma...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ferdo12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettore C, Direttore at Novotel Venezia Mestre, responded to this review, February 28, 2013
Dear Mr,

Thank you for taking the time to let us know about your experience by responding to our survey.

We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.

We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,

Ettore Cavallino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Singapore, Singapore
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 3, 2013

Cozy room with comfortable bed,pillow and sofa- had a good sleep. Hotel design is modern- flat screen tv with English channels and excellent FREE wifi all over the place. Good selection for the buffet breakfast.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victorious_Vi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettore C, Direttore at Novotel Venezia Mestre, responded to this review, February 28, 2013
Dear Client ,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Novotel hotels.

Yours sincerely,

Ettore Cavallino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 2, 2013

Was a good and clean hotel. Spacious enough to have a sofa in the room. Bathroom was stocked with the necessities.

Bed was comfortable enough for an overnight stay. Slept very well.

Hotel is located outside of the city centre but near the autostrada so the tour used it as an intercity stopover after visiting Venice. Quite a few other tour buses dropped off hoards of tourists.

Free WiFi was great!

Stayed December 2012, traveled as a couple
Helpful?
Thank jetquek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettore C, Direttore at Novotel Venezia Mestre, responded to this review, February 28, 2013
Dear ,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back soon at one of the Novotel hotels.

Yours sincerely,
Ettore Cavallino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 5, 2012

Bar still open past 11 without a bribe. My coolleague booked through Expedia and was informed on check in that he would not get any frequent guest points which was a bit dissapointing.

Otherwise it is pretty much another standard business hotel but also with coach parties of tourists from the far east but thats normal for this area.

Room Tip: Book through Novotel website or you don't get frequent guest points
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gazza_ip24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettore C, Direttore at Novotel Venezia Mestre, responded to this review, February 28, 2013
Dear Mr./Mrs.

Thank you for taking the time to inform us about your experience following your stay at our hotel.

On The Program Le Club Accor Hotels you can find all Terms and conditions about elegibility rules; Eligible rates give right to the advantages of the Program.
All public, corporate and promotional rates are eligible, except for the following
rates:
– room rates for business group or leisure bookings when the rooms are
reserved as part of a conference or trip, on a grouped account or paid
overall (except for Meeting Planner promotional offer),
– Partner rates,
– crew room rates (airlines, maritime or other),
– Accor employee rates, employees of partner companies and providers
to the Accor Group,
–TUOUR OPERATOR RATES

I stay anyway at your disposal for any further information you may required.

We look forward to welcoming you back soon at one of the Novotel hotels.

Yours sincerely,

Ettore Cavallino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 21, 2012

If you're a tourist hoping to explore Venice, this hotel is not conveniently located. However, hotel staff very helpful with giving directions to Venice. Hotel is beautiful and modern with spacious, comfortable rooms, excellent WiFi, delicious breakfast buffet. The service is pretty efficient with nice breakfast and good price even during high season. The room was clean and comfortable. Not much of a view from the window in this area though.

Stayed October 2012, traveled with friends
Helpful?
2 Thank mike_bacchus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettore C, Direttore at Novotel Venezia Mestre, responded to this review, December 26, 2012
Dear Customer

Thank you for taking the time to inform us about your experience following your stay at our hotel.
My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
Regarding the location, it is well shown in our website, we are only 200meter far away from the main street and the bus stop is 400 meters. The bus start at minutes 23 and 53 of each hour or alternatively there are taxis.
We look forward to welcoming you back soon at one of the Novotel hotels.
Yours sincerely.

Ettore Cavallino,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Godalming, United Kingdom
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 17, 2012

2-3 minutes walk to bus stop, approx. 30 minutes ride bus to Venice City Centre. Room comfortable and clean. Helpful staff at the front desk. Swimming pool nice enough for a quick dip. The restaurant have a slow service and big prices for small portions ( 5 ravioli for a main meal plate). We have eating cheaper and better in the center of Venice (50 yards off St Mark Square).
If you can stay after the 6.30pm in Venice City Centre you will enjoy the photogenic and breather from the heavy crowds of the day ( you may need to return by taxi if you don't fancy a short walk from the bus to the hote at nightl, however we did it). Great Break!!!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaoMik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 12, 2012

Novotel was the best hotel during my holidays in Europe. Hotel was clean and tidy. Staff was very cooperative and friendly. Correspondance was excellent before my arrival in this hotel. Internet facility was very fine. Room was excellent. Only carpet needs some attention in the room. Breakfast was excellent. Me and my family really enjoyed here. I strongly recommend everyone to stay here.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muhammad N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ettore C, Direttore at Novotel Venezia Mestre, responded to this review, December 26, 2012
Dear Customer

Thank you for taking the time to inform us about your experience following your stay at our hotel.
My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you back soon at one of the Novotel hotels.
Yours sincerely.

Ettore Cavallino,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Venezia Mestre

Property: Novotel Venezia Mestre
Address: Via Alfredo Ceccherini 21, 30174 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Venice
#15 Best Value Hotel in Venice
#77 Luxury Hotel in Venice
#141 Family Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Venezia Mestre 4*
Number of rooms: 215
Official Description (provided by the hotel):
The Novotel Venezia Mestre is a modern 4 star hotel with 215 rooms, strategically located only 2 km from Venezia Mestre railway station, 7 km from the centre of Venice and 10 km from the airport. Ideal for business trips, it offers a Convention Centre with 6 meeting rooms (250 guests), business corner and WiFi access. To discover Venice, take the scheduled hotel shuttle service to Piazzale Roma. Also features rooms for 2 adults and 2 children, NovotelCafé restaurant, outdoor pool, garden and parking. ... more   less 
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Also Known As:
Novotel Venezia Mestre Hotel Venice
Novotel Hotel Venice
Novotel Hotel Venezia Mestre
Novotel Mestre
Mestre Novotel

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