This is the worst experience we have ever had in nearly 50 years of traveling. The staff was rude, lied to us, made us feel as if they were doing us a favor by waiting on us, all in a hotel that was aging with mediocre amenities at best. We paid for two room suites and they were given away to others when we arived. The refused to return our money for the cost of the one room and two room suites and although the manger promised to take care of us, the best he did was escort us to the most expensive restaurant attached to the hotel and then give us a 5% discount.
The front desk clerk was a young woman who was in her early to mid twenties and was the rudest lier we have ever met. We even asked her for some water while checking in and she told us to get it from the toilet down the hall.
This place should be avoided at all costs. More crooked than the Leaning Tower of Pisa.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Agoda, Priceline, TripOnline SA, getaroom.com, Hotwire and Cancelon so you can book your Torre dell'Orologio Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Torre Dell`Orologio Hotel Venice