I had researched and booked this hotel 9 months in advance and was really looking forward to ending our holiday in this hotel. On arrival I found I had booked the hotel a week later than we needed it!!! The lady and man in reception were lovely. As the hotel was fully booked they rang around several hotels until they found one which could accomodate myself, my husband and daughter. They also reminded me to cancel my reservation with themselves so I could be refunded my fee. We will return to Venice and stay in this lovely hotel - and I will recheck my booking this time!
- Breakfast included