We stayed at this hotel to celebrate our one year wedding anniversay, I would say this would be a upper end 3.5 star hotel. I had emailed the hotel directly to give them heads up as I really wanted this stay to be a special one. Out of the two weeks we were in Europe, I had planned Venice as the place to celebrate our offical 'one year'. They had emailed me and said i was booked in a superior canal facing room, like they were doing my a favour, but that is exactly what i was paying for!
Location - As many have pointed out, it is abit of a nightmare trying to find this hotel as you have to go down a few of side narrow streets to get there. It is not far from all the action St Marc Square and all the shops and restaurants.
Rooms - After we checked in, we went to our 'superior canal facing' room, which was on a lower floor, we thought the decorating of the rooms was unique compared to the other hotels we stayed at, with the 18th century style decorating. The canal view they gave was was very poor, if you looked down you could see the canal but I would not go so far to say it was romantic in any way shape or form. Another building was overlooking ours, with ratty clothes hanging down the side, so keeping the blinds open was not an option. The hotel's "ground rules" listed on the elevator seemed abit demanding, no outside food or drinks in the hotel room other than eating from their mini bar? No ironing in the rooms? The air conditioning was fairly loud which i found abit annoying. There also was a small 17" LCD computer monitor that was also our television, one english channel, but very hard to watch.
Staff and Service - We found the staff pleasant enough but I would not go as far to say they were extremely friendly or helpful at all, seemed more concerned about watching the security cameras or reading the paper. They knew we were there for our one year anniversary, and they had made no effort what so ever to even say "congratulations" We woke up abit late for breakfast one morning, so we arrived at 10:15, and breakfast ended at 10am. the food was still out and a couple of people were still eating, so we just grabbed a plate and started to eat - well, the recpetionist came up to us and not even politely she scolded us for being late - we were ok with that as we knew we were. A few minutes later the cleaning staff for the eating area seemed visibly upset with us and she said something to another worker - we were then scolded on a second time. I thought this was abit overboard, we are not children, we got the point, and to scold paying clients the way they did was not right either. In the service industry you have to be nice about things like this, that is my opinion. And speaking of the food, breakfast wasn't anything special, a small selection of food, the only real good thing about it was the coffee. One last thing about the service, we had asked for a late checkout for 2pm, as our flight was not leaving until 5, they told us they were very busy and had to get the room ready. Which we understood. no problem. we left our luggage in the lobby and walked around. We came back to the hotel at 2:30 and i sat down to rest. Then i noticed the maid just going in the room to start cleaning it, I was not too impressed with seeing that. Felt abit dishonest to me, they could have just told us they don't give late check outs.
Overall, I was happy enough with our stay, I was hoping it was going to a memorable one year anniversary but it didn't quite live up to what I was expecting. If you can get a good price for this hotel, I would say stay there, but if i were to go back again, I would DEFINITELY find another hotel as there are likely well over a hundred hotels in or around the Square, as we soon found out during our touring around the area.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, HostelWorld, Hotwire, Travelocity, Cancelon, TripOnline SA, getaroom.com and Evoline ltd so you can book your Ca' del Campo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ca Del Campo Hotel
- Ca Del Campo Venice