We capped off a glorious 2+ week trip to Italy with a 2 day visit to Venice. This hotel is managed by people who are deceitful and petty. My observations during our 2 night stay:
1- They charge you 15 Euro for changing the sheets
2- An additional 15 Euro charge if you want fresh towels
3- They are stingy with soap. For two adults staying two nights, they only provided us with one bar of soap for everything (bathing, washing hands, etc). Not one bar of soap each day, but we are talking about one extremely small bar of soap for the entire stay.
4- No safe in the room. So you need to carry around your passport (and any other valuables if you brought them) on you while sightseeing.
5- Signs posted that if you are caught eating or drinking in your room, they will charge you 50 Euro. What??
6- We wanted to pay using our American Express card, but the manager (bald guy- seems like his name is Andrea based on other reviews here) said that they don't accept AmEx. Then, they said that he would accept it but charge us a 5% premium for using it. Pretty sure that this pricing scheme is against the Terms of Service that merchants need to abide by.
7- Overall, the room was the most expensive, least comfortable, and tiniest room during our entire trip. It was a tiny box, with enough space for a small bed, and nothing else. No chair to sit on, could barely make our way to the bathroom.
**All in all, very unpleasant lodging and deceitful management.
- Official Description (provided by the hotel):
- he Inn Deep in the Cannaregio district, in the historic center of Venice Locanda Herion is only 7 minutes from the station and is very convenient services for Rialto, San Marco and the islands. Just behind the main road in the small square named after a great partisan A.Picutti, makes the stay peaceful and quiet, allowing you to rest very well. The Venetian-style furnishings, fully renovated in 2008, comes from a home of an important ancient Venetian family the Colussi, antiquity and the history of this structure can be recognized in the floors dating back to 1897 and 1912 in the decorations such as the 'fresco, the rails in antique brass, marble stairs and skylights Venetian wrought iron and glass from Murano. The special feature of this house is derived from the game of interlinked terraces, transformed into miniature roof gardens that overlook the inner courtyard. The antiquity still leaves room also with many modern facilities, in order to make our guests' stay as comfortable as possible. The family management related to the particular structure makes up the warm ambience and excellent service for customers. ... more less
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- Also Known As:
- Locanda Herion Venice
- Locanda Herion Hotel Venice