The location is perfect - just a few steps away from the Rialto Bridge. I'm sure that others will comment on the great location of this hotel, the complimentary breakfast (complete with cappucino, espresso, etc. made to order) but I'd like to compliment the staff on their above-and-beyond service.
Our bags were lost in transit, so we arrived at Palazzo Bembo with nothing but the clothes on our backs and a few items from our carry-ons. The gentlemen staffing the front desk were extremely helpful, calling the airport and checking on our bags, texting/emailing us while we were out and about in Venice to give us updates, even staying late into their scheduled off time to wait for a call from the airline to confirm the status of our luggage.
We'd like to especially commend Mr. Marco and Mr. Matteo for their exceptional service. They helped to rescue our Italian vacation.
You owe it to yourself to book a room at Palazzo Bembo if you are going to be staying in Venice.
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- Also Known As:
- Palazzo Bembo Hotel Venice