I stayed with my fiancé to celebrate our engagement and thought the hotel was quaint and in a great location. We enjoyed our stay until it was time to leave and it was high water. The concierge suggested that one of the hotel employees will help us carry my luggage to the Vaparetto and was kind enough to lend us 2 boots. The help was beyond terrible. He pouted having to help, clearly looked annoyed and then in the middle he said he can't go anymore since his boots is not high enough and he didn't want to get wet. We all had the same height boots and he was much shorter than my fiancé. What is worst is he just stood on the step with my luggage, asked me and my fiancé to go to the boat, come back with the boots and tell my fiancé to take off his boots right in the middle and walk back to the Vaparetto with my suitcase barefoot!!! He totally could have gone the entire way and his boots would be fine. He ruined our experience. The worst customer service ever.
- Official Description (provided by the hotel):
- The stylish Novecento Boutique Hotel is tucked away in Calle del Dose da Ponte, off Campo San Maurizio, between St. Mark's Square and the Accademia Bridge. The hotel offers its guests the chance to stay enveloped in an evocative atmosphere, created by a décor steeped in Orientalism and a passion for exquisite materials and fabrics. ... more less
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- Also Known As:
- Novecento Boutique Venice
- Hotel Novecento Boutique