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8 - 13 of 2,907 reviews
Reviewed January 20, 2020

just go there. The pictures don't lie, it is high class hotel in center of venice. Close to major attractions, elegant rooms, wide variety of food and what is more important - kind and helpful staff ready to answear your needs.

Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank JJ123a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
venicecollection, Responsabile relazioni pubbliche at Carnival Palace Hotel, responded to this reviewResponded 4 weeks ago

Dear JJ123a,

Thank you so very much for taking the time to review Carnival Palace Hotel on TripAdvisor.

It was a pleasure to have you staying with us and we are delighted to read of what a comfortable and enjoyable stay you had and we would like to thank you for your charming compliments towards the attentive service and facilities of the hotel. It means a great deal to us!
We look forward to welcoming you back to what I hope will be your new Venice home.

Warm regards,
Martina & the Carnival Palace Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2020 via mobile

The hotel location is great with a great view of the canal, it worth the extra money for canal view. The hotel staff are so helpful in every means and the housekeeping is great, the hotel contemporary design is lovely and well maintained.

Date of stay: January 2020
Trip type: Traveled with family
Thank Yameni75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
venicecollection, Responsabile relazioni pubbliche at Carnival Palace Hotel, responded to this reviewResponded January 13, 2020

Dear Yameni75,

Thank you for leaving such lovely comments regarding your recent stay at the Carnival Palace Hotel.

We are so glad to read that you enjoyed your stay at the hotel, and found the staff to be one of the highlights. The team work hard to ensure that every aspect of a guests stay exceeds there expectations.

When you plan your next journey to Venice, please bear in mind that there is a whole team who is looking forward to welcoming you again!

Martina & the Carnival Palace Team

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Reviewed January 3, 2020

Loved, loved, loved my stay at Carnival Palace. Stayed here with my boyfriend for two nights. Would 100% recommend.

Location:
We were travelling to Rome after our stay and the location was perfect because it was a short walk to the train station (definitely something to consider if you're dragging luggage!). The walk to St.Mark's Square was about 30mins - perfect in the summer because we got to stroll and explore quieter streets and really see the whole city. I don't think that people who stay in the square have that benefit.

Room:
We had a Superior Double on the 1st floor - lovely bathroom and all newly renovated. As far as hotels in Venice go, Carnival Palace is the perfect balance of modern but still with old Venician style. Some of the other hotels we looked at just looked a bit dusty.

Breakfast:
Buffet was AMAZING - highlight of the whole experience - had everything you could think of an was included in the price of the room. We got to sit outside and enjoy it both mornings.

Didn't have to interact with staff much during our stay but he gent who checked us in was lovely too :)

Date of stay: July 2019
    • Location
    • Cleanliness
    • Service
Thank Nisa I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
venicecollection, Responsabile relazioni pubbliche at Carnival Palace Hotel, responded to this reviewResponded January 13, 2020

Dear Nisa,

What a pleasure to read your lovely review about your recent visit to Carnival Palace Hotel.

We are happy to read that our location perfectly suited to your needs, and we also think that it is quite a privilege to enjoy Venice from a more peaceful, but well-connected location.
It is a great pleasure to read your kind words about our hotel and we are absolutely delighted that you enjoyed the varied breakfast offerings.
Carnival Palace is rather a special place and is treasured by the people that work here as well as the guests we have the pleasure of welcoming to the hotel. We are thrilled that you had such an enjoyable time and would like to thank you for your kind comments and for choosing to stay with us.

Martina & the Carnival Palace Team

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Reviewed January 3, 2020

A wonderful hotel on our short break to Venice. We arrived just after the flooding to find the city in perfect health and ready to welcome tourists. Before our arrival the team at the Hotel kept us updated, arranged transfers and booked restaurants. Nothing was too much trouble. We stayed in a Suite which was beautifully decorated and cleaned and turned down daily ( lovely touch of a bottle of Prosecco in the room on arrival ) . Special mention must go to Giampaolo at the bar as his attitude and drinks recommendations were first rate. Location was peaceful, local area and the hospitality in the area of bars and restaurants was second to none. Short 15 minute walk through the beautiful city to get to St marks Square. We will definitely return to this hotel on our next trip.

Date of stay: December 2019
Thank stevenanderson84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
venicecollection, Responsabile relazioni pubbliche at Carnival Palace Hotel, responded to this reviewResponded January 13, 2020

Dear stevenanderson84,

Thank you for taking the time to post a review on your most recent visit to the Carnival Palace Hotel.
We are glad to hear that you enjoyed your stay whilst with us and found the service and suggestions from the team to be a stand out experience. Gianpaolo will be delighted to read that you mentioned him, his cocktails are certainly a must have.
We hope to have the pleasure of welcoming you back at Carnival Palace hotel the next time your travels take you to Venice

Martina & the Carnival Palace Team

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Reviewed January 2, 2020

Nice hotel, looks recently refurbished with good modern rooms. Steps away from the Tre Archi stop. If you're arriving by train from another part of Italy, as we were, exit the Santa Lucia station and take the 5.2 line. If you're planning on taking more than 3 trips, buy the one day pass immediately at the counter because each single trip is 7.5 euros. It is valid for 24 hours. To go to the airport, walk a lesiurely 10 mins to Guglie and take the Allilguna for 16 euros per pax. How convenient can it get? Breakfast here is great and served in a nice room. They will open up the adjoining one if the crowd grows. The staff speak excellent English and are always helpful. I would stay here again!

Date of stay: December 2019
Thank Urns388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
venicecollection, Responsabile relazioni pubbliche at Carnival Palace Hotel, responded to this reviewResponded January 13, 2020

Thank you, Urns388, for taking the time to post such a glowing review of your most recent stay to the Carnival Palace Hotel on TripAdvisor.
We are so glad to read that you had an enjoyable stay with us at the hotel and that our staff made you feel special. We are truly lucky to be situated in such an enviable location well-connected with the major points of the city and with restaurants and bars just a short stroll away.
We do hope that we have the pleasure of welcoming you back to the hotel in the not to distant future.

Martina and the Carnival Palace Team

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