I recently had a one-night stay at this hotel booked on "points." I actually had four rooms for a large party and was a little worried, as sometimes these bookings aren't very profitable for the hotel. The front desk could not have been more gracious and I thought our rooms were great.
This is a budget hotel so do not expect the Gritti Palace! We found the rooms to be nice and comfortable. My room was a little on the "hot" side, more so than the other rooms we had. The hotel uses a keylock system to control the electricity in the rooms, and I ended up taking my laptop bag to another room for safekeeping and turning the thumb-lock on my door to keep it slightly open so I could leave the door unlocked and the electricity on when I went out. But other than that I had no problem, and as I said I was the only one with this problem. The bathrooms were modern, and I don't recall any problem with things being too "low," although I will say very tall people are going to have a problem throughout Europe.
One reviewer complained about the breakfast. I thought it was fine. A continental breakfast is supposed to be just rolls, jam and coffee, so if anything else were provided it wouldn't be a continental breakfast. Why would this reviewer complain about being provided with what he was supposed to be provided with?
This hotel is just barely off the beaten path, an alleyway or two north of the main route between St. Mark's and Rialto. As a result there are some cheaper restaurants in the area. To get to this hotel from the St. Mark's boat dock, cross directly in front of St. Mark's church, take a right, then take your second left into a fairly narrow alley, about three-feet wide. Walk a ways and you will reach a fairly wide "street." Cross this street and continue down the narrow alley about 100 feet and the hotel will be on your right. Even though I describe this place as off the beaten path, if has a very good location, just a short distance from some of the more expensive places. I really like the location. I would gladly stay here again!
There is a mini-bar in the rooms with reasonably priced drinks, and drinks are also available at the front desk. The front desk clerk went out of his way to help us get a water taxi when we left, and actually walked more than 50 meters to the taxi stop twice to make sure the taxi came, as it was delayed. The staff was very friendly.
The only reason I did not give this hotel five stars is because my room was too hot. If I had been in one of the other three rooms we had I probably would have given it five stars as their air conditioners worked better. Nobody gets five stars if I'm hot. Also, I would gladly pay a $10 fee per night for an "extra" room key that would leave the electricity going in the room when I'm gone so the room would be cooler. I'm sure this would be enough to cover the extra cost of electricity and would make the room more comfortable. This "key" system is very common in Europe, but I don't have to like it!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Agoda, Hotwire, getaroom.com and TripOnline SA so you can book your Hotel Diana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Venice
- Comfort Hotel Venice