We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Bucintoro
Nearby Hotels
$465
$362
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$788
$381
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$350
$325
Agoda.com
View Deal
  • Free Wifi
  • Restaurant
Hotel Moresco(Venice)
$336
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Palazzo Stern(Venice)
$583
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$313
$277
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Boscolo Venezia, Autograph Collection(Venice)(Great Value!)
$371
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Albergo Marin(Venice)(Great Value!)
$311
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$816
$790
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Dona Palace(Venice)
$363
getaroom.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (1,648)
Filter reviews
1,648 results
Traveler rating
1,303
291
39
9
6
Traveler type
Time of year
LanguageAll languages
More languages
1,303
291
39
9
6
Show reviews that mention
All reviewsarsenale stopgreen marblevia garibaldigrand canalcorner roomst marksoverlooking the lagoonjunior suitesan giorgio maggioreminute walkmark's squareperfect locationwater taxithe hotel staffsmall hotelfourth floorexcellent hotel
FilterAll languages
Updating list...
520 - 525 of 1,648 reviews
Reviewed April 5, 2014

We stayed at the hotel Bucintoro a couple of weeks ago, we were a group of 8 adults so obviously we had 4 double rooms. Although the hotel had some good points I fail to see how it has got so many rave reviews on trip advisor from so many people. The good points of the hotel are it's location, right on the water and only a leisurely and enjoyable 10 minute walk from St Mark's square. The rooms are of an average size and were clean, views out of the window were fantastic looking over the water and the foot bridges leading up to St Mark's square in the distance.

Bad points

1) No air conditioning working. This wasn't explained to us when we arrived, when we asked on the first day we were just told ''It's not working'' When we checked out on our fourth day it still wasn't working. A main element of staying of any hotel is getting a good night sleep, it wasn't easy at The bucintoro. It seemed that they weren't particularly bothered that it didn't work and that no effort was made to fix it while we were there. It was really warm at night while we were in Venice so it meant one of two choices. Either sleep with the window shut and no air conditioning which was unbearable or open the window to cool down but be kept up all night by the noise of people walking past shouting, workers doing maintenance or emptying dustbins and boats on the water outside of our window. If a hotel advertises air conditioning it should have it, not just excuses of ''It isn't working'' or ''We don't have it turned on this time of year''

2) No iron/ironing board. Unbelievable that a 4 star hotel hasn't got a single iron in the whole hotel. Even if there isn't one in the room usually reception can supply you with one, but I rang down to reception and was just told quite simply and abruptly ''No'' The thing that makes me laugh is that every single person who visits this hotel would have bought their shirts, suits, dresses in a suitcase, wouldn't you think that they might need to iron them? This isn't like a hotel for instance in England where some people on business might put a suit or a dress in a suit bag and put it in the back of the car to keep clean and uncreased. Every person is in the same boat here and this so called 4 star hotel can't even supply an iron to quickly throw over a shirt before going out of a night? I was told by the hotel ''We supply a laundry service but it isn't available today'' Translated that means ''Instead of us lending you an iron to quickly run over your clothes we wan't to rip you off and charge you 5 euro's an item to do it for you''

3) Inconsistency of rooms. We had 4 rooms between our party of 8 people, they were all standard double rooms apparently. Only 2 of the rooms had a kettle, tea and coffee facilities and biscuits, the other 2 had nothing at all. The showers in two of the rooms were proper walk in showers with doors, the shower in the other 2 rooms were like a hole in the wall with a shower curtain across. Believe it or not some of the rooms had Cold water and others had no cold water coming out of the sink taps, just strange when all of the rooms should have the same facilities.

4) Breakfast. The breakfast room is tiny with tables about 6 inches away from each other with no atmosphere, no music playing, just really silent. This is fine if you are in a group like we were but would be really uncomfortable if you were sitting next to strangers, no exaggeration but it would be like sitting on the same table as them. Breakfast was really average, a couple of breads, a couple of cheeses, a couple of meats, some fruit, nothing to right home about. Our last few breaks away at similar 4 star hotels, the I.Q hotel in Rome, Hotel Indigo in Berlin and Hotel Aimia in Soller the breakfast have been far superior, probably twice the choice of the Bucintoro.

When we booked our hotel originally 4 of us payed £85 a night for a room, then a few weeks later 4 other people decided they wanted to come with us to Venice and tried to book in at the Bucitoro. By that time the rooms had gone up to £160 a night so they had to pay that if they wanted to stay in the same hotel, all I can say is that I am glad I payed the £85 because I wouldn't have been happy paying £160 a night for what we got. This can't be value for money, there have got to be better hotels out there for this sort of money, in peak season this hotel is £250 a night! I can't recommend this hotel for being value for money unless you like getting a bad nights sleep and walking around in unironed and creased clothes.

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Flashbax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

We followed others advice and booked in here and was not disappointed. The hotel sat in the main strip overlooking St Mark's Bay, about 10min walk to St Mark's square and Doge's Palace. It is not on the grand canal but we found this a plus, as it can be very busy along there and noisy. The nearby restaurants were also cheaper as further away from the prime tourist hot spot/s.

We have no regrets in staying here, and would happily stay again. However elderly (or those with mobility impairment) should note you may struggle with getting into the shower/bath if all where like ours, as very high. I know my mother in-law (in her 70's having had knee surgery) would struggle.

There was a good range of options for breakfast, even if you want continental versus a more traditional European breakfast. My only issue was that they didn't offer or allow guests to make their own toast. Petty I know but it is a simple option to provide and offers something more for those who don't want a never ending supply of ham and cheese (everywhere in Italy).

The hotel unfortunately suffered an alarm at 2am in the morning one night of our stay. The hotel tried to make up for this the following day by providing free cooked eggs for breakfast and not charging us the tourist tax, however the night staff were not very on the ball, as many guests were left to stand in the cold night air in their pj's, and had to ask for water and the bathroom. Things do happen and I am sure the hotel can just learn from this to communicate better and accommodate guests better if something of this nature should happen again.

Room Tip: We stayed in a Junior Lagoon suite which looked out to St Mark's bay. This was a large room by European standards, with a separate sitting room, bedroom and small bathroom. Aussie's would appreciate the space.
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank pawstevenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

My wife and I had a very enjoyable stay in this hotel, a short walk from a vaporetto stop and Saint Mark's Square, located next to the Naval History Museum, but far enough from the crowds. Our room was clean, nicely appointed, has a safe that we didn't need but it was available, with breathtaking views of the Grand Canal looking out towards San Giorgio Maggiore Church, Santa Maria della Salute Church, and Saint Mark's Square. Our room was a bit warm as the AC was shut off, but opening up the windows cools the room down on a crisp March evening...just hope this is not an issue in the summer months. The room was small by American standards but big enough for European standards.

Highly suggest you reserve a room on the fourth floor facing the Grand Canal towards St. Mark's Square...you will not tire at waking up to that spectacular view nor at the romantic view of the city at night. The hotel staff was attentive and courteous. Breakfast was very good with plenty of savory choices.

All in all, a very nice hotel with reasonable rates we found thru one of the aggregator sites.

Room Tip: Request a room on the top floor (fourth floor) with views of the Grand Canal facing Saint Mark's Square.
  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank HI_MandM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

This hotel was the perfect place to stay in Venice. Its at the end of the Grand Canale, just one bridge away from the vaparetto stop. The room was very nice, even big by European standards. The view was wonderful, the canal and St. Mark's in the distance. Going the other way from the hotel leads you into a non-touristy area with gardens, shops and some of the best restaurants. The staff at the hotel were great, helping us with any questions. Definitely a place I will stay again!

Room Tip: We had room 101 which was perfect. No ships could block our view!
  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Cyndi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2014

Lovely hotel, wonderful atmosphere, unbeatable location. Kind staff, very clean, good breakfast. Great views. Good powerful shower. We had a magical trip, this hotel looked far far better than many others we saw.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank katehazel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews