My wife and I stayed here three nights in early May while on our honeymoon and the hotel itself almost ruined the experience for us. The concierge was rude and unhelpful whenever we spoke to them. For example, we asked about laundry services in Venice and were told there was no laundry mat within traveling distance and we should check using WIFI for a location. Also the interior doors lock you in at night and you are unable to leave the room before 7:30 AM. This created delays in leaving for the airport when we checked out. I have never heard of a hotel that locks its travelers inside the building overnight. There is no elevator in the building and the stairs can be physically challenging especially when transporting luggage. The air conditioner in our room was plugged in but the circuit wasn't activated. Therefore we had to leave the windows open, inviting the bugs into the room. To make matters worse, a bar was located right below our window and the noise wouldn't die down until 1-2 AM. Water pressure in our room was inadequate, rooms did not have a lockbox and the ancient, musty furnishings looked like something you would find at a yard sale. Lightbulbs were burnt out in several areas of the room, the top of the desk in our room had broken glass on the surface and Looney Tunes stickers were crudely pasted all over the bathroom mirror. Curtains in the room are thin, providing no privacy and the pillows/blankets/carpets were not hypoallergenic. Outside the room, the hall lighting is turned completely off at night leaving no visibility. In a nutshell, my wife and I found this hotel to be unsanitary, uninviting and poorly maintained. I would strongly recommend that travelers look for alternate lodging, The perception the online photos used to advertise Hotel Bernardi Semenzato fail to capture the true atmosphere of the establishment.
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- Also Known As:
- Bernardi Semenzato Hotel
- Bernardi Semenzato Venice