The staff do well with their resources, however, when you are doing your holiday to Venice, you want something that enhances your experience, and unfortunately this hotel does not achieve this.
The first receptionist was lovely and accommodating, as were the housekeepers. However, the service was let down by the presence of an unwelcoming and unaccommodating gentleman who was not only rude, but informed me that they do not provide a personal service at this hotel when I asked for boiling water for a hot water bottle. I found the way he spoke to me exceptionally rude and as a result, we checked out a day early.
The rooms are very basic, however quite clean and nice enough. Unfortunately, the shared bathroom is literally a single shower and toilet provided for seven or eight rooms (not several facilities as I thought with most guesthouses/hostels). Also, the hotel is nowhere near San Marco's Square, especially if you don't know your way around Venice.
- Official Description (provided by the hotel):
- Hotel Albergo San Samuele is located in the heart of Venice, near the Rialto bridge and the Accademia and very close to the Palazzo Grassi. It is just five minutes walking from St. Mark's Square, in a quiet central position. Hotel San Samuele provides a friendly atmosphere with pleasant simple clean budget rooms many of which are sunny, with fans in summer. The rooms are quiet and overlook a typical street or an inside small court. ... more less
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- Also Known As:
- Albergo San Samuele Hotel Venice
- San Samuele Venice
- San Samuele Hotel Venice