My wife has asthma and fragrance allergies. When we checked into the Hotel Alcyone and went to our room the fragrances from cleaning products and other sources of fragrance were overwhelming. We couldn't stay there. They offered no help in finding us another place to stay and refused to refund us any of our stay. We booked three nights and they charged us for all three. The staff was very discourtesous and unhelpful. We asked several times over a period of three days to speak to the manager, but he or she was never there. We found a great place to stay at the hotel right across the street.
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- Also Known As:
- Alcyone Hotel Venice