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“Great Location and Friendly Staff”

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Hotel Saturnia & International
Ranked #40 of 385 Hotels in Venice
Certificate of Excellence
Reviewed May 21, 2013

The hotel was in a great location, easy walk to St. Mark's Plaza and shopping. The staff was friendly and made great suggestions. The hotel restaurant was very elegant (make sure you make reservations) and the garden patio was good as well.

Room Tip: If you are a light sleeper ask for a room off the street.
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  • Stayed: April 2013, traveled as a couple
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Thank Relichuson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,178 - 1,184 of 2,503 reviews

Reviewed May 18, 2013

Our third week-long visit to this hotel in 15 years. Little has changed in that time. We like its central situation and friendly and very helpful staff on the front desk and in the restaurant, but it is old and rather dark. As this was a special anniversary we booked a 'junior suite', which turned out to be a very large single room (205) with wooden partitions screening off the bed area and a dressing area with open hanging space. There were two padded armless upright chairs behind a small table and one large armchair with broken springs. Although we had hoped the room would provide somewhere comfortable to sit in the late afternoon after returning from a walk, we still ended up sitting on the beds. The room was quite gloomy even with all the lights on and the shutters open, as the windows overlooked a narrow canal with another building immediately opposite. The air conditioning, although not noisy, struggled, even at full power, to reduce the temperature below 20°C. However, the twin beds were comfortable, the ensuite bathroom modern and well appointed, the minibar well stocked and the cleanliness could not be faulted. There was also free WiFi in the room.

Breakfast was generally satisfactory with hot and cold alternatives, but on some days there was the facility to squeeze fresh orange juice and on other days only an insipid squash as an alternative. Fruit salad was also inconsistently available. We dined once in La Caravella restaurant, and were not disappointed. The food was good and the service prompt.

The reception area has a small amount of seating but is really a wide corridor. There is an open lounge on the first floor but this is very dark and uninviting.

One cautionary note. During a previous visit, we took advantage of a 'free' taxi to Murano to visit a glass factory. All went well until we entered the showroom after the demonstration, at which point whenever we appeared to show any interest in an item on display, our escort's presence became oppressive. When we eventually found this unbearable and indicated that we wished to leave without purchasing, we were bundled unceremoniously out of the back door and told we must arrange our own transport back to the hotel. We subsequently purchased some expensive items from other outlets.

Room Tip: 'Junior suites' do not offer value for money. Unless you definitely want a decorated ceiling...
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  • Stayed: May 2013, traveled as a couple
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1  Thank 186378JohnM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serandrei, Proprietario at Hotel Saturnia & International, responded to this reviewResponded May 20, 2013

Dear Mr. M.

so very surprise to read your review as we thought you left the Hotel after a third nice-week passed at the Saturnia !
Room 205 ( not sure what you mean by saying " it turned out to be a very large single room " ) is a large junior suite of about 40 square meters plus the bathroom and it overlooks the small canal we have on the back which is generally really appreciated 'cause all gondolas passed by and our clients consider it very typical.

It is located on the first floor of the Hotel so of course is darker than a room on higher floors, but our guests always like it very much and no one ever before reported this peculiarity.

I must admit anyway you're right regarding the armachairs which I both tried a few minutes ago and need to be fix. In any case if you could have informed us during your stay we would have been very pleased to substitute them with a valid alternative.

Glad you've appreciated our service and front staff as well as our La Caravella restaurant.

We hope to welcome you for your fourth visit!!!

Kindest regards
Greta - Zoe Serandrei

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Reviewed May 17, 2013

This hotel is within a reasonable walking distance from the water bus stop and St. Mark's Square. The good attributes end there. The hotel is outdated and noisy. I'm pretty sure the bathroom in our friend's room was still from 1970 (room 74). Our room overlooked the kitchen and we heard the clanking of dishes most of the night (room 77). Unfortunately, we were completely unpacked and tired from a day touring that it was too late at night to put in the effort to ask for a new room. The bed was awful! Hard pillows and no cushion--probably no box spring. There is wifi in different parts of the hotel but it did not work in our room (limited to common areas). The staff was ok but not friendly to the extent of the reviews we read online beforehand. They seemed to have an attitude of snootiness and it was not endearing. We took the free water taxi ride to Murano and while the ride itself was vey nice, we were limited to visiting one glass factory with a high price point compared to other places on the island. Given the price point, there are much better options in Venice.

  • Stayed: May 2013, traveled with friends
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3  Thank jwinterhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2013 via mobile

It is an average old hotel which needs to be refurbished while keeping the old look. The room was extremely noisy as we could hear the voices of people walking down. The only good thing about the hotel is it's proximity to San Marco and other landmarks.

  • Stayed: May 2013
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1  Thank Sam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2013

My partner and I held our celebration for a civil partnership at the Saturnia and we stayed for three nights in room 204. Every detail was taken care of and we loved the hotel and our room with its art deco furnishings. Having previously worked in Venice I knew that hospitality in the city can sometimes be quite surly - not at the Saturnia. Very friendly, efficient staff couldn't do enough for us. We had a celebratory lunch for 25 people, most whom had flown in to be with us and all were impressed with the quality of the food and service. We would most definetely return to the Saturnia and the Caravella Restaurant.

Room Tip: 204 looks out on a small canal; lovely, spacious room with art deco furnishing and four-poster bed...
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  • Stayed: April 2013, traveled as a couple
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1  Thank LondonTexy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013

Stayed for 2 days with my family. The front desk guys could not have been more helpful. breakfast is great. Dinner was expensive for what it was and mediocre seafood. the hotel organised trip to Murano is well worth going

  • Stayed: May 2013, traveled with family
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Thank sunr00m4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

the location near san marco, the ferries, restaurants and shop is perfect. the hotel is friendly and cosy. good looking rooms, clean and even if central the room is very silent. we were travelling with a 18 months old baby and the hotel provided a little bed and all necessary means. we had a good time and recommend warmly this hotel

  • Stayed: May 2013
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Thank ChantalR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Saturnia & International

Address: Calle Larga Via XXII Marzo 2398 | St. Marks', 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Family Hotel in Venice
#28 Luxury Hotel in Venice
#30 Business Hotel in Venice
#31 Romantic Hotel in Venice
Price Range: $114 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Saturnia & International 4.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Hotel Saturnia And International
Hotel Saturnia International
Saturnia International Venice
Saturnia Hotel Venice

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