We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect”
Review of Hotel Concordia

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hotel Concordia
Ranked #73 of 385 Hotels in Venice
Certificate of Excellence
Portsmouth, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Perfect”
Reviewed September 28, 2012

Stayed for 4 nights and we had a fantastic time . All the staff made us feel very welcome and our room was clean and very well serviced we could not ask for better . Breakfast was always fresh and delicious and the hotel is in a perfect spot to explore Venice ! Even though outside there is hustle and bustle every time we came back to our hotel/ room it was cool and peaceful

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerry1901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giocar, Direttore at Hotel Concordia, responded to this review, September 30, 2012
Dear Kerry1901,

first of all we thank you very much for taking your time to write your comment and for sharing it here in Tripadvisor.

We are really glad that you enjoyed your stay, and it is a pleasure for us that you appreciated our staff, our service and our buffet breakfast.

We really hope to see you again on your next trip to Venice.

Best regards
The Manager and the staff at the Hotel Concordia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

966 reviews from our community

Traveler rating
    490
    363
    77
    19
    17
See reviews for
236
516
13
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Harrogate, England
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 27, 2012 via mobile

I cannot believe that "Rose1979" from Washington stayed in the same hotel as I did and indeed was there at the same time which it would appear from the date of her review. I stayed in this hotel 23rd-29th September and truthfully cannot think of one negative thing to say. The breakfast was absolutely superb, and believe me I am EXTREMELY FUSSY. Every single member of the hotel staff was friendly, courteous and altogether charming, nothing being too much trouble. This hotel does indeed deserve its 4stars and cannot in any way be called overpriced, not for the rooms nor for the food and drinks. My room was spacious, clean and altogether perfect and the standard of housekeeping faultless. "NOISY" - please, the hotel is on one of the busiest piazzas in the whole of Italy, what did Rose expect?. I cannot praise this hotel enough and if and when I return to Venice I shall most certainly stay at the Concordia.

Stayed September 2012, traveled solo
Helpful?
Thank Sazd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giocar, Direttore at Hotel Concordia, responded to this review, September 30, 2012
Dear Sazd,

we thank you very much for your lovely review and nice words about our hotel, our staff and our service, our rooms and our breakfast: we always do our best to pamper our guests and we feel really glad that you went back home with bright memories about us.

We wish to welcome you soon again!

Warm regards,

The Manager and the staff at the Hotel Concordia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 25, 2012

My husband and I enjoyed our stay at Hotel Concordia in Venice. I can appreciate the charm and character of the hotel rooms. The bathroom was a nice size and clean. This hotel does not provide small hand towels for showering. They only provide the big ones which are known for drying hands and not bathing. I think it would be very convenient for them to provide this for guests. We enjoyed the complimentary boat ride to Murano Glass factory. The glass is a little overpriced but it's beautiful and it's handmade which makes it worthwhile. We bought something from the souvenir shop which was more affordable. We took another boat ride around Venice at the suggestion of the hotel which was better than the gondola ride. The island is absolutely breathtakingly beautiful and I cannot say enough about it. Our flight was to leave at 6:45AM and we were to take a water taxi to the airport at 3:44AM. However, we overslept and did not wake up until almost 4:00AM. We woke up in a panic that we were going to miss our flight. We contacted the front desk and Fabio arranged for a private boat to take us. There was a fee for this but Fabio worked quickly to help us make the arrangements at the last minute considering private boat rides to the airport must be booked in advance. Thanks Fabio for making this happen and helping us get to the airport on time. Also, the porter recommended a nice restaurant near the hotel and what a wonderful recommendation it was. I would definitely stay at this hotel again which is conveniently located in San Marco square.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrqewd15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giocar, Direttore at Hotel Concordia, responded to this review, September 30, 2012
Dear mrqewd15,

we are delighted to hear that you enjoyed your holidays in Venice and we highly appreciate your review with your nice words about our hotel, our services and especially our staff.

We are looking forward welcoming you soon again.

Best regards,

The Manager and the staff at the Hotel Concordia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
Level Contributor
61 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 24, 2012

Although some other reviews suggest otherwise, BEWARE: this is one of the worst hotels we've stayed in in Italy and it is without a doubt the worst 4 star hotel we've ever stayed in anywhere. I have traveled to Italy over 30 times and we love the country so much we even got married there so it's not that I don't know or appreciate the "charm" of certain Italian hotel rooms. But this hotel was horrible, and I would advise anyone looking for a romantic getaway hotel to steer clear. The pictures on their website must be years old because I saw nothing in person that approached any of the photos. Perhaps my disappointment was in part because I was paying $500 per night for the room, and if you get a better deal during a less busy period it might be easier to tolerate the negatives of the hotel detailed below. But paying so much, we expected far, far better and we are not hotel snobs in the sense that we routinely stay in 5+ star hotels like Four Seasons and 2 and 3 star pensiones throughout Europe and love aspects of both spectrums. Concordia is certainly NOT a 4 star hotel and at best deserves 3 stars and even that is a stretch. In case you were inclined to think I made this up, have a look at the photos I took for yourself. For example:

CHECK IN
Since we were paying much more than their ordinary rate of 250 euros for a standard room and were paying $500, I expected at least a decent room. They first tried to offer us a small, dark, little room that you'd have to squeeze your way into. Prior reviewers have complained about the small rooms. When I made clear this wouldn't do they took us to another, similar dark and depressing room. They only gave us a room that was of decent size - which they claimed was a jr suite though if that was true that really means all their rooms are subpar as it was nothing special - after I'd made clear we were not accepting the first two. I didn't appreciate this as the introduction to the hotel, they should have given us their "better" room straightaway without all the hassle. And I put "better" room in quotes because even it was not worth the cost for the reasons below. There was no reason to complain further because we were told this was the only option in the hotel for that night.

ROOM
(1) The toilet had not been cleaned and the toilet bowl was stained.
(2) Our sheets had small stains all over them, what appeared to be blood stains. We notified reception and they immediately changed the sheets, but still...also the large bath towel had a large stain on it that looked like it had been washed and tried to be removed without success but instead of retiring it the hotel has opted to continue to use these linens.
(3) Pillows are horrible, too thick and very hard.
(4) No toiletries other than watered down foaming gel, so don't expect conditioner, shampoo, etc and when we used this gel the first day, it was never replenished by housekeeping despite that it was obvious we had used two of the three bottles (you have to since it is obviously watered down) and a horrible waxy, cheap soap
(5) Little black nats and mosquitos that had infiltrated the room. These and the fact that it was so noisy from the square below meant that it was hard to sleep.
The only good thing I can even come up with about the room was the bathroom which was clean, relatively big by Italian standards, and bright. Otherwise, the room was not of a 4 star caliber at all.

SERVICES
(1) Breakfast was practically inedible. Tasted as if you had purchased your food from a kiosk or vending machine. The croissants were of the kind that come out of a bag, not fresh from a bakery like most decent hotels provide, and the "eggs" did not even appear to be made of real eggs but instead of some kind of mix. They were awful. I asked for a hard boiled egg but of course, that was an extra charge. The orange "juice" was a watered down sugary beverage that bore no resemblace to juice of any kind. Bottom line: the picture of breakfast on the website that is so neatly laid out and looks so pretty must have come from a different hotel! It bore no resemblance to the breakfast offered
(2) Overselling the "special tours" of Murano and the boat excursions. We had read from other reviews this was the case, so we steered clear. But other reviewers were definitely correct that they really hard sell these tours. Every time we walked past the lobby it was "did my colleague mention to you the special boat tour?" One can only imagine it is because the hotel is taking a commission.
(3) Service was quite poor, mostly because of the foreigners they have running the bar and breakfast room. For example, upon our "Welcome drink" (see prior reviews about them using this as an opportunity to hard sell you their tours) I had a glass of cheap prosecco, the only drink available. When I asked for a glass of water (there was a large open bottle of water on the bar as well) the bangaleshi barman told me "Prosecoo or water, you can't have both, welcome drink is for one drink, you must choose between prosecco or water." Are you kidding me? For $1600 for a three night stay this was beyond ridiculous.
(4) The restaurants they recommended we didn't bother to try because (a) trip advisor had horrible things to say about both of them and (b) another couple staying at the hotel told us in the bar that they had tried the recommendation the previous night and it was their worst meal in Italy
(5) My husband had to take a conference call one night so we unfortunately had to eat in at their overpriced restaurant. The food was terrible, we had two salad nicoise and the tuna was straight from the can. Again, the bangaleshi waiter from earlier provided terrible and rushed service.

COMMON AREAS
(1) carpets and walls were worn and marked up - see photos
(2) elevator was ugly and small - see photos - again, not what you'd expect from a 4 star hotel charging over $500 for its rooms. Instead it looked like the elevator from my old run down apartment building in Cairo, Egypt.

At the end when we checked out I was prepared to tell the truth about how our stay was when asked the question "how was your stay?" I would have told them it was far below what we had expected and we were very disappointed. But, tellingly, no one even asked! The check out girl simply presented us with a 54 euro bill for 2 waters and the inedible dinner and ran our card without a single question about how we liked the hotel. It is pretty standard for even the crappiest of hotels to inquire about your stay but here they did not. I guess that is because they must have heard these complaints before.

Although some reviewers have commented that it's a great location the truth is it's a great location IF you like to find yourself surrounded by tourists and lame stores selling the most tacky souvenirs and places that have 10 euro tourist menus everywhere. It feels as if it is the location where every single American from the cruise ships must flock to. IF on the other hand you are heading there for a romantic stay or a taste of any part of an authentic Venice, definitely avoid this place like the plague. I can't say enough about how much a waste of our money this was and it was so painful that we were charged $1600 for a 3 night stay in such an overpriced and run down hotel.

  • Stayed September 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
Helpful?
10 Thank rose1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giocar, Direttore at Hotel Concordia, responded to this review, October 10, 2012
Dear Mrs. Rose,
We received a few days ago your review. I think it's difficult to find a justification with a client who found nothing good at our hotel but it's correct to have exchange opinions even if only written ones. I would have preferred to meet you at the hotel but unfortunately you didn't ask to speak with the manager and my reception office didn't tell me there were problems to solve. So we have lost the possibility to meet and to allow me to apologize to you and to find a solution to render your stay a better one. This hotel has been owned by the same family for more than 80 years (they have already reached the fourth generation) and one of the prerogatives of the management of the hotel has always been to try to give the best possible service to the clients. This is what the property has always teached to the staff. We recognize that things can sometimes go wrong but it's always more useful to compare ourselves with the clients to solve eventual problems. The most important thing for us is the satisfaction of our clients. Believe me ! We don't care so much about money or occupancy. Our clients' stay must be as comfortable as possible: this helps you to get more clients who have to feel like at home. Consider that we have a staff of 45 people for 53 rooms and this makes you understand how important is the quality of the service for our property and management. After this preamble, we try to think through your review. We have probably understood which was your reservation and which room was assigned you. Could be you were a little bit biased towards the hotel since the beginning having spent a high amount for your stay with consequent high expectations but, as you travel a lot, you will surely know that Venice is one of the most expensive towns in the world, especially in the month of September that represents for the hotels the peak of the season. The receptionists told me they showed you 2/3 rooms (and you confirm this in your review) before finding the one that satisfied you and this is a room classified as a junior suite which rack rate would be even higher than that one debited to you.
We are sorry you didn't like it because it has a good size, it was restored just a few years ago, it has a large bathroom with jacuzzi bathtub.
As regards the way you were welcomed on arrival, please believe that the receptionists didn't want absolutely to have a hassle with you. It may happen that a room we have thought to assign for a reservation doesn't meet the client's approval and, if possible, we show some alternatives. I wrote you above it's important to find at the end a satisfactory accommodation for our clients.
As regards the size of our rooms you found too small, please consider that our building is of the second half of the XVII century. In these old buildings spaces are not so big.
As regards the problems you found, we thank you for your suggestions because this helps us to improve:
- The stain you found on the toilet bowl was due to the scale , even if it was clean. We anyway changed it now.
- As many other hotels in Venice do, we hire our sheets and we promptly informed the industrial laundness furnishing them to assure the quality of the items.
- In our quality programms the improvement of our hotel amenities was already foreseen. Your precious suggestion has speeded this process and we think to have now adequate hotel amenities.
- We have recently enriched our breakfast and now there are so many things to eat and to drink and we are receiving many compliments from all our clients. I'm sorry you didn't like anything at all; we shall keep under control the quality of each product to avoid future complaints like yours.
- We shall reproach our waiter for having refused you a simple glass of water as this is unacceptable. Differently from the majority of hotels, we offer a welcome drink to all clients arriving at our hotel every day. The management gives to the staff of the restaurant and of the bar a wide choice of drinks to be offered and it's stupid to deny a glass of water.
- As regards the dinner service the waiter cooked a pasta for you very late in the evening with willingness and absolutely no problem at all. We are sure you got a wrong impression of his behaviour as he is always extremely kind with the clients as proved by many other clients' reviews. We are sorry you underline he was a Bangladeshi waiter. Nowadays the staff is multi-ethnic all over the world and, indipendently of the nationality, you find professional and good persons or not everywhere, not only in Venice.
This guy has been working with us for many years and the service he has been offering has been always much appreciated.
- Finally the noisy position (please note that there is double glass at the the windows of our rooms). We are close to St. Mark's Basilica, to the finest shops, to the theaters, to many restaurants etc. It's logical that this is a crowded area: you are in the centre of Venice !! Allow me to say we cannot be responsible for the quality level of stores and restaurants around the hotel. I think you'll find this problem in all major towns in the world.
To end my reply, I know it will be difficult you trust us once again but, as you travel a lot, I would like you to give us another possibility next time you visit Venice. I would accommodate you in one of our nicest rooms, offering you special conditions to make you change your mind on our hotel and on our services and show you that we work to make our clients become repeat guests and not certainly to loose them. With my best regards
The general manager
Hotel Concordia, Venice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
160 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed September 19, 2012

we stayed here in august 2012, and found everything to be perfect!
its a 4 star rated but dated venecian rooms, quite nice with that local feel, very clean!
breakfast was fantastic, with a waitor on hand to help for anything you needed.
had a range of hot and cold food, yoghurts and fruit to choose from, we really enjoyed breakfast every day.
we spent 4 days here exploring Venice on our own and the hotel provided us with free maps which we found we could not cope without!
hotel staff were extremely pleasant, and turned down our beds and shut the blinds every evening as well as cleaning the room every morning.
for a short trip to Venice, this is in a lovely location right in the corner of St Marks square and is just what you would need if you were planning to be out and about. not really much else to do in the hotel should you want to not explore but a great daily base if your planning on sight seeing.
the city is so romantic and we explored every inch of Venice island and a good tip would be to stay out of st marks square and the 'touristy' areas for dining and drinking as this will be cheaper.
keep a map of the alleys to hand but mostly just walk and enjoy Venice to the max!
the best piece of advice i can give is take comfortable shoes!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gemma b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giocar, Direttore at Hotel Concordia, responded to this review, September 20, 2012
Dear gemma b,

first of all we thank you very much for taking your time to share your experience in tripadvisor.

We are really glad that you enjoyed your stay in Venice and it is a pleasure for us that you appreciated our staff, our hotel, our rooms and our buffet breakfast.
We think that our guests' feedbacks are very important because we always try to improve our service.

We wish to welcome you soon again,

Best regards

The Manager and the staff at the Hotel Concordia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grass Valley, California, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 16, 2012

We had a wonderful stay at Hotel Concordia. Our water taxi dropped us off at St Marks Square. Short walk across the square and spotted the hotel. The entrance to the hotel is not on the square but on the other side of the building. We were told by Giuliano at the front desk that there was a problem with the air conditioning in our room. If we would consider spending the night in their sister hotel, The Metropole, they would upgrade us to a room with a view of the square. We agreed and while we waited for the arrangements to be made we were seated in the bar area with a glass of prosecco. One of the bellman took our bags and walked us to the Metropole. About 10 minutes away. We had a lovely room. After a nice breakfast the next day a bellman came back for us and our bags. We were given a beautiful room looking out on the square. That afternoon a bottle of prosecco and chocolates were sent up to our room. So nice. The breakfast was delicious with a nice selection. Of course, the location of the hotel is wonderful. Giuliano and the rest of the staff could not have been more attentive and helpful. I would highly recommend this hotel!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catravelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giocar, Director General at Hotel Concordia, responded to this review, September 18, 2012
Dear catravelady,

we thank you very much for taking the time to post your review and we are happy that you enjoyed your stay with us.

It is a pleasure to know that you liked our service, our breakfast and our central location: our guests' feedbacks are very important and useful.

We wish to welcome you soon again on your next trip.

Best regards,

The Manager and the staff at the Hotel Concordia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
1 review
Reviewed September 11, 2012

I thought this hotel was excellent, the rooms are small, but cosy, very clean and are attended to everyday. The staff are really polite, helpful and friendly. It's a great location with easy access and a really short walk to San Marco square. The view at breakfast overlooking the Basilica is second to non, breakfast itself is reasonable. There are selections of fruit, cereals, cooked meat and a variety of bread. The coffee is especially good, please don't be put off by negative reviews as I struggle to understand what people want half the time. They obviously live in the Taj Mahal! We really enjoyed our stay at the Concordia and we would return, I recommend this hotel to anyone who is going to Venice for the first time as it puts you in such an ideal spot.

Lee, Leicester, UK

Room Tip: View of the Basilica!
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WingerAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giocar, Direttore at Hotel Concordia, responded to this review, September 12, 2012
Dear WingerAA,

first of all let us thank you for taking the time to share your experience in Tripadvisor and for choosing us for your stay in Venice.

We are glad that you appreciated our location, our staff, our services and our buffet breakfast.

It is a pleasure for us that you recommend our hotel to your friends and relatives and we really wish to welcome you soon again.

Best regards,

The Manager and the staff at the Hotel Concordia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Venice hotels
San Marco
Hotel Colombina
Hotel Colombina
#49 of 385 in Venice
4.5 of 5 bubbles 1,773 reviews
San Marco
Hotel Saturnia & International
San Marco
Hotel a La Commedia
Hotel a La Commedia
#29 of 385 in Venice
4.5 of 5 bubbles 1,958 reviews
Show Prices
Show Prices
Show Prices
San Marco
Duodo Palace Hotel
Duodo Palace Hotel
#64 of 385 in Venice
4.5 of 5 bubbles 1,464 reviews
San Marco
Baglioni Hotel Luna
Baglioni Hotel Luna
#46 of 385 in Venice
4.5 of 5 bubbles 1,539 reviews
San Marco
Hotel Firenze
Hotel Firenze
#63 of 385 in Venice
4.5 of 5 bubbles 695 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Concordia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Concordia

Property: Hotel Concordia
Address: Calle Larga San Marco San Marco 367, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#51 Luxury Hotel in Venice
#61 Family Hotel in Venice
#66 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Concordia 4*
Number of rooms: 51
Official Description (provided by the hotel):
The rich, multicoloured marble and elegant lines of the St. Mark's Basilica brightened by the sunlight, reflecting on the windows of Hotel Concordia, the only hotel in the city of the Doges directly in St. Mark's Square, beside the Neo-classical See of the patriarch of Venice.A building that has been accommodating Italian and foreign visitors to Venice for more than three centuries. The Beggiato family has been expertly running the hotel over three generations, adding its own tradition since the start of the 20th century when Mr. Tiberio Beggiato turned what was a small guesthouse into a renowned hotel. Ever since, the women of the Beggiato family have kept the family tradition alive, proficiently merging customs and innovation, tending to the premises as they tend to their homes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Agoda, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Hotel Concordia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Concordia Hotel Venice

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing