Most of the staff are "nice" – they smile, greet you, etc, no complaints about their friendliness, they are just not very competent. The staff delivered the wrong room service items, errors on the room bill, and they are still learning the Marriott reservation system (it has been over a year).
The property is beautiful – the common areas are very well maintained and the lobby has a beautiful Murano Glass Chandelier. The rooms are a little worn and some of the beds are actually "cruise ship style" where they are two mattresses side-by-side rather than one large mattress.
If you never use the on-site services (other than the water taxi) and prefer the location (distance from Piazza San Marco) then this is a great property to consider. If you actually expect any service from the staff, then you may want to check other venues.
Here is the schedule for the hotel's water-taxi (reservations recommended)
Hotel>San Marco | San Marco>Hotel
10:45 | 11:15
11:45 | 12:30
14:00 | 14:40
15:20 | 16:00
Also note that there is a Vaporetto stop a little northeast of the hotel.
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- Also Known As:
- Boscolo Venezia, Autograph Collection Hotel Venice
- Boscolo Dei Dogi Venice
- Boscolo Dei Dogi Hotel Venice