I traveled with my family: my parents, older sister and me. We visited Venice at the end of September. The weather was still good, but not uncomfortably hot. We stayed at the Metropole for 5 nights in a quadruple room.
Arrival: Perfect. We arrived with a watertaxi and the moment we got out, there was already someone there to help us with our luggage. Check-in went smooth. We were early, but we could already go to our room (which is always a nice surprise!). Everybody was very friendly. Our luggage was brought up. We wanted to eat something small in the bar and while it was far past lunchtime, this was no problem.
Room: Clean. Very Venice. If you like modern design, you won't like this. But the perfect room for Venice. If you like antique, you will like this setting. The room was rather small, but that's normal. Bathroom was a little too small for 4, but still nothing we couldn't manage. Pillows were a little 'flat' and 'soft', but there were extra ones available. Turndown service, which I think is always a nice touch. Good mattresses. Oh: and free WiFi that actually works!
Staff: Very friendly and helpfull! Each time we left or arrived, we were greeted by the staff. One night we arrived late and we hadn't eaten yet. We asked if we could eat something in the bar (thinking the answer would be no, it was past 22h) and it wasn't a problem. And with a smile! Never did they give you the feeling your question was too much. Their English wasn't perfect, but good enough.
Food/breakfast: Breakfast was very good, but it was included in our room rate. If it wouldn't have been included, I wouldn't have had breakfast in the hotel because it's a little expensive and there are cheaper options. Choices: cheeses, fruits, yogurt, croissants and other pastries, juices, eggs, bacon, sausages, cereal, cake, bread.... Everything you need, but expensive if it's not included (but luckily for us: it was;-). We ate at the hotel twice, beside breakfast. Once after returning from the opera we had four snacks (two sandwiches, a pasta and a burger) and it was really good! When we arrived we also had some appetizers and refreshments and those were basic but very tasty. Maybe a little expensive, but nothing extravagant (it is Venice, after all!) and I thought the price was worth it.
Location: It's located five minutes from San Marco. So, you're close to everything but: busy. People everywhere. But that's what you get from staying in this neighbourhood. But it's really special to be in the middle of the city! And when you leave the hotel, you're right on the embankment (I'm not sure this is the right word for what I mean, but anyway: you get what I mean ;-). At night, when you go back to your hotel, you see the huge cruiseships passing by. And in the morning you can sit on the little benches in front of the hotel and see Venice awakening. Just a little 'warning': the walk to/from San Marco Square is just five minutes, but you do have to cross 3 or 4 high bridges. Of course, Venice is full of them. But if you really want to avoid them as much as possible then maybe the Metropole isn't for you...
Departure: No problems there. We left really early before breakfast was served. But there was still coffee available and little things to nibble on. We paid and we waited for the taxi. And when the taxi arrived someone helped us with our luggage and waved us out.
Conclusion: Very good stay. I would come back, but it is expensive. Nothing outrageous for Venice, but still expensive. But: nice people, perfect location and the Venice atmosphere is very much there!
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- Also Known As:
- Metropole Hotel Venice