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Metropole Hotel
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  • Breakfast included
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Reviews (1,334)
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All reviewsmet restaurantwater taxigrand canalbeautiful hotellagoon viewriva degli schiavonimark's squarejunior suiteshort walk to stold worldturn down servicemarble bathroomthe location is perfectbreakfast was excellentbreakfast staffmini bardoge's palace
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669 - 674 of 1,334 reviews
Reviewed November 5, 2012

Comfortable hotel, friendly staff, good cuisine, Museum Interior. A good place to relax. The hotel is located in 10 minutes walk from San Marco. And a 10-minute walk from the Park on the street Matters. Near the arsenal and Naval Museum.
Nearby is the Cathedral, which give concerts.

  • Stayed: April 2012, traveled with family
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1  Thank Korniloff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

To the Venetians, ‘acqua alta’ may be a regular occurrence at this time of year, but tourists will call it the hell of high water, realising that Venice remains threatened by the sea that defines it. Consequently, any hotel that provides endless pairs of Wellingtons for anxious clients, amid the rising tides, deserves an accolade as high as the water itself. While outside, visitors wade barefoot through flooded streets, at Hotel Metropole there is a calming reassurance in reception, that this is normal in Venice and that the hotel staff will assist their guests to sightsee regardless.

This was our third stay at Hotel Metropole but our first experience of ‘acqua alta’. I booked directly with the hotel on- line, always my preference, and we had an excellent spacious deluxe room (207). From its second floor balcony we could watch the waters raging outside, as it engulfed ground level shops, whilst also having a view of San Giorgio Maggiore across the Grand Canal. The Metropole is centrally situated, a five minute walk from San Marco and a similar distance from Arsenale, the nearest Alilaguna water bus stop from the airport (25 euros return when purchased on line). The hotel is welcoming and the staff friendly and fluent in many languages. An eclectic mix of décor and collections ranging from bookends to cherubs to cork screws adorn the public areas, while each guest room is individual furnished and decorated, featuring antique mirrors and Murano glass chandeliers. Our room had all the essentials you would expect from a hotel of this quality, a welcoming bowl of fruit, mini bar, TV, safe and powerful hair dryer, plus plenty of storage space and clothes hangers. Certainly the balcony was a bonus! The only disappointment being the rather small ensuite for the size and quality of the room. It was probably a little tight to accommodate a bath, shower, toilet and bidet, and a shower curtain seems a little out-dated these days, when many hotels have a glass screen instead.

The inclusive breakfast was extensive in its offerings, with a wide range of fresh fruit, breads, cheeses and hams, plus a hot selection of eggs and bacon, but it was also surprising to see porridge and a range of low fat yoghurts. The waiting staff were always smiling and chatty, while constantly refilling coffee and tea cups.

Since our last visit to the Metropole, the bar has moved to the front of the hotel, previously occupied by the restaurant and its décor is reminiscent of an authentic Moroccan casbah. Some restricted seating makes the place a little too ‘cosy’ when busy and the alternative adjacent lounges are a more comfortable retreat. Nevertheless the bar is a good place to get a feel for the nationality of guests choosing the Metropole. We met Americans, French and Canadians on this stay and I witnessed my first 100 euro ‘tip’. Who said the US economy was in trouble? The bar’s very extensive range of wines, spirits and cocktails are accompanied in the early evening, by small rice dishes and arancini, which are quite delicious.

This was another great stay in a wonderful high quality hotel, - one of the best central hotels in Venice. When it was time to leave, the ‘acqua alta’ was still raging and the waterbus was out of the question. A private water taxi was the only way to the airport (110 euros). Sadly, the sleek mahogany motor launch could not moor at the hotel’s private jetty, and we couldn’t take those useful hotel wellingtons with us. Thankfully a very efficient concierge and an athletic porter transported our luggage and ourselves to the water’s edge as dry as when we arrived.

Our three night stay at the Hotel Metropole, including breakfast cost 1100 euros.

  • Stayed: October 2012, traveled as a couple
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5  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

It was a perfect stay, in a very central point of venice. The staff was very kind from heart, and very helpful. The bar was expensive but very charming. The breakfast buffet was very good. Nearby the markus place, also a vaporetto station in front of the hotel.

  • Stayed: October 2012, traveled with family
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Thank jochen w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

We recently stayed for 3 nights the hotel location is fantastic rooms large and clean. Our problem was the room temp was very warm so we had to sleep with windows open which looked over the garden. The windows did not have fly screens so we got attacked by mossies and there was also alot of noise from the hotel kitchen downstairs and also cooking smells. We were told by taking a garden view room we would get a discount on the room, which we were happy with but that only happened on the first night not the next 2 nights we paid for lagoon view room but got a garden view. We also found the drinks in the bar were very nice but a very big price also. The reception manager was extremely rude and not friendly when we question the price of the room but once you pay the full price his attitude changes to being pleasant. We also had no room service for the 3 nights stay which I found very strange. Would not stay at this hotel again as there is plenty of nice ones in Venice to choose from and we just felt that we were perhaps ripped off because we are tourists.

  • Stayed: October 2012, traveled with family
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1  Thank Joanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

We stayed here for three nights and while the hotel is beautiful and our junior suite was large and the bathroom was great we were on the first floor with windows overlooking an alley way which meant that it was very noisy. Our room was too hot as the hotel had turned the air conditioning off in September and only had heating so if we opened the windows for fresh cool air it was very noisy with hotel workers and other people congregating below our windows and the noise from the kitchen came into our room. If you don't mind noise then all is ok, or request to be overlooking the canal. It is annoying to read other reviews by people who paid the same as us but got much better rooms. On the whole the service from the staff was great, they are very welcoming and helpful and the breakfast, included in our booking was more than enough. The bar and common areas of the hotel were very good. We had dinner at the MET Restaurant and enjoyed the experience, with good service, but I would not say it was the best meal I have had in Venice.

Stayed: October 2012
Thank Simla_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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