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“Perfect Location” 4 of 5 bubbles
Review of Hotel Carlton on the Grand Canal

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Hotel Carlton on the Grand Canal
Ranked #144 of 385 Hotels in Venice
Norwich
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect Location”
4 of 5 bubbles Reviewed January 29, 2007

I returned from Venice last night (29 Jan 07) having stayed two nights at the Carlton Grand Canal Hotel which was perfectly situated for access to the Bus Station/Train Station.

I was a little dubvious about going in January since I heard horrors of flooding etc. We were lucky with the weather which was very sunny but bitterly cold so do take a hat/gloves/scarf - chic goes out of the window and replaced with thermals!

I found there to be mainly italians in January which surprised me. I don't think I personally would have wanted to visit during the high season due to the number of tourists. It was ample to walk around, St Mark's Square 1/3 full of tourists which was pleasant. I feel in the heat and having to queues for everything in the summer would have taken the shine off the trip. Plus with the amount of walking you will end up doing, you soon warm up.

We caught the blue bus No 52 for 5 euros each which took around 20 mins to get to Piazza Roma - the yellow buses have many stops along the way so don't bother with them. To get to the hotel after arriving at the Bus Station walk straight ahead - walking down some stone steps (to the left of the location map on the wall) and then over two small bridges. The hotel is directly on the Grand Canal on the right hand side.

Check is in usually around 2pm and you will be given a map by the receptionist together with information about breakfast times etc.

The lobby area/bar was very grand on arrival but having paid for a superior room I was a little disappointed. The room (455) was on the fourth floor overlooking the courtyard with views of the venice roof-tops but, the smell from the canal simply filled the room constantly. There were no tea/coffee making facilities but we had plenty of hanging space and an LCD screen tv (not that we used it). Decoration was typically venetian elegance - although you could say it was a little dated but, contemporary wouldn't work here.

On checking out I overheard another Brit complaining about the standard of her superior room and asked to see a "standard room".

Breakfast did offer a good range of rolls, cold meats, cereal, pastries, bacon & scrambled eggs etc which was from 7am - 10.30am.

To obtain a water bus pass you simply walk over the bridge in front of the hotel. I believe 3 day passes cost 25 euros each. However, we bought a 72hr pass allowing you to travel constantly for that duration but we hardly used it. We found walking the streets much more enjoyable and don't worry about getting lost - it adds to the fun.

Walking around at night appeared very safe indeed and I was amazed at the number of women wandering the streets on their own at 11pm.

Do keep away from St Mark's Square when eating. There are many restaurants up side alleys offering a wide selection of fayre. We went to San Trovanso in Dorsoduro. Here we had 1/2 litre of wine, 1 bottle of water, 3 course meal for two of us for £45. But, it does get incredibly busy so turn up prior 8pm. Another area to try is Cannergio - the Jewish Quarter. Al Vaporetto in St Luca is ideal for lunch and inexpensive but, beware, a lot of restaurants do close on a Sunday.

Signage around Venice was reasonable with the major districts i.e St Mark's Square, Rialto, Accademia etc signposted.

Do take very comfortable shoes and a hairdryer if staying at this hotel! The hairdryer provided are those found in public swimming baths so they have no power!

The Doge Palace is worth a look as well as taking the lift to the top of the Clock Tower for views over Venice. We also visited the statue of Madonna at C'dor as well as the Picasso Musuem - all of which can be directed to you from reception who were extremely helpful.

Overall, due to the location of the hotel I would recommend it. It was simply a base for us to explore Venice. Definately not terrible by any means and the rooms on the ground floor overlooking the courtyard appeared to have been decorated recently. Some building works are being carried out at the moment so you will hear the odd banging during the day but, you should be out in Venice anyway! This is a hotel for you if you are seeking a good location for exploration.

Hope some of this helpful if a little long-winded!

Stayed January 2007
Helpful?
12 Thank Parky-White
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Dublin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 28, 2007

The hotels web site does not reflect the hotel at all. Reduce everything by a third & you have some indication of the size. Saying that, the bedrooms were adequate and clean. Drink prices for this type of hotel were a little excessive but my main complaint was at breakfast there was a queue and I was sitting with my partner eating & waiting for a coffee. I asked a man for the coffee & was told loudly "cant you see how busy we are, you will wait for it" I was v embarrassed as everyone looked around. Later I asked who the man was and I was told he was the manager so I couldnt really complain.
Venice is a beautiful place with beautiful people. Go for the food, buildings and of course the wine.

Stayed January 2007
Helpful?
2 Thank Cathal2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed January 21, 2007

Returned yesterday from a 3 day trip to Venice staying in the Hotel Carlton and Grand Canal. I was a little worried about staying at this hotel after reading the reviews, but on arrival I quickly realised I had nothing to worry about. We had a superior double room - a fairly small room with the double bed made up of two single beds (made up with single sheets) pushed together, which was the only real gripe - not really my idea of a superior room but hey - you don't go to Venice to stay in your room!. However the room was traditionally decorated and most importantly it was clean. The biggest plus was the location. Really and truly do not worry that the hotel is not on the doorstep of St Marks square. The hotel is literally a two minute walk from the P.le Roma (bus station) which was handy when arriving from the airport in the dark in the middle of the evening - trying to get your bearings is not easy and so the proximity of this hotel to the bus station is a bonus. There is a main vaporetto stop right outside the hotel so the entire city can be reached quickly. But don't immediately jump on the boats - there are so many diffferent ways to walk into St Marks and you see so much more of the real city on foot. It was incredibly safe, even late at night walking down the alleys to retun to the hotel. I don't think we would have seen half of Venice if we had stayed on the outskirts of St Marks. I really would recommend this hotel.

Stayed January 2007
Helpful?
7 Thank J0L0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melton Mowbray, Leicestershire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 18, 2007

Well this is a nice looking hotel that has been recently decorated.
We were fortunate to have one of the superior rooms that over look the grand canal.

The Reception were very helpful in helping us to find a restaurant that had been recommended to us (It was shut when we found it!!). The rooms are clean and tidy and more than enough for a weekend stay. Make sure that you close your wondows at night as it can get a little noisy.
It is very easy to find and we had a very pleasant stay. Its not the Ritz but then your not paying Ritz Prices. We will return at some point in the future.

  • Liked — Location
  • Stayed January 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank leicsloony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vienna
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 20, 2006

We just came back from venice and I have to say although there were a few reviews I`ve read before departure which were not so nice about this hotel, I have nothing to complain about!
the rooms are a little bit small, even the deluxe rooms, but the location is perfect, although the staff may seem a little bit chaotic and confused every once in a while, they were very friendly,especially felippo from the restaurant, and all requests I´ve made before arrival were completely fulfilled (smoking room, flowers, friut bascet, greeting card,...). the breakfast buffet was very nice, you cannot expect that much variety all over italy, but comparing to other hotels in italy we never left the hotel hungry...

if you are still suspicious, I can recommend also the "Monaco and Grand Canal" because of its amazing view from the terrace, and the hotel "Principe" because of its location!

  • Liked — location, packages
  • Disliked — water pressure in the bathroom
  • Tips/Secrets — deluxe room or no room, do the murano tour on your own
  • Stayed December 2006, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank masakoVienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jupiter, Florida
Level Contributor
218 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
4 of 5 bubbles Reviewed December 13, 2006

from May 27 to June 4, 2006

Hotel Carlton, Venice,

this Hotel is located right next to the " Grand Canal" in Venice. It's a great location . Service is good, the staff at the desk speaks several languages to help you. The Room was always clean and everything was functional. The breakfast was also good and they had a good selection.
From here you just walk over the bridge " Ponte Scalzi" to buy your three day pass for the Water Taxi, called " Vaporetti" . Wit this pass you have unlimited access to the Water Taxi for three full days to take you anywhere. Down the Grand Canal to the Rialto Bridge, Academia, Piazza San Marco. With this pass you can travel to the outer Islands such as LIDO, Murano, Burano, and Torcello. It's a great bargain in my opinion. We enjoyed staying at the " Carlton Hotel and Venice." It's a great trip but do yourselves a favor and stay a minimum of 5 days even better 7 days as we did to enjoy VENICE. Have a good time, , Erfurt

  • Liked — the room was clean and everything worked
  • Disliked — really nothing
  • Tips/Secrets — you will love this location
  • Stayed June 2006, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Erfurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Gorda, Florida
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed November 27, 2006

My husband and I stayed at the Hotel Carlton Grand Canal for 5 nights this past month. We took the train from Florence and it was very convenient since the hotel is directly across from the train station on the Grand Canal. Just up and over one big bridge. Upon arrival we were given a briefing on where the hotel was located within the city, and how to navigate the streets back to the hotel at the end of the day, which turned out to be very helpful! The desk staff were always helpful, although we never really asked for much. We were told that our room was in "the new section" of the hotel. Ours was on the ground floor within the courtyard. The room itself was fine, although there was no place to store clothes except for hanging them in the small closet. We had a minibar/refrigerator that we could store bottles of wine that we bought on the street (save lots of euro that way!). We got pretty warm at night and needed to have the room and bathroom windows open to keep us cool, but that allowed in more noise than we wanted to hear, since the bathroom window opened up on a walkway. The double bed was actually 2 twins put together, so it was large enough but quite hard. My request for extra pillows was immediately accomodated. Breakfast was fine, always busy, but there was always a table free, selections were adequate and the coffee service was efficient. I would probably want to try a different place next time in Venice, but I have no complaints about the Carlton. They treated us well.

  • Liked — Easy accessability to public transportation
  • Disliked — noise at night
  • Tips/Secrets — Be prepared to walk and carry your own luggage!
  • Stayed November 2006, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lucyspoileddog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Carlton on the Grand Canal

Property: Hotel Carlton on the Grand Canal
Address: Santa Croce 578, 30135 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Santa Croce
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#75 Luxury Hotel in Venice
#150 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Carlton on the Grand Canal 4*
Number of rooms: 145
Official Description (provided by the hotel):
Elegant and welcoming, the Hotel Carlton on the Grand Canal has been run with passion for approximately 30 years by a Venetian family which loves to pay its guests attention, by providing them with valuable advise on how to capture the city’s true essence.Pastel shades, Venetian stuccoes, glass wall lamps made in Murano, furnishings which, while being functional, recall the glorious Serenissima epoch: these are the elements of the new hall and bar, completely mirrored on marvellous Istria stone. Right at the centre of the hotel is an original glass cupola creating light effects which highlight its sophistication. The recently restored, characteristic internal patio onto which some of the rooms look out and where guests can enjoy breakfast or relax, using it as a peaceful open-air lounge, has a notable impact on guests. The elegant Bar Carlton Café offers you the chance to taste excellent drinks and whet your appetite with unusual snacks both in the internal room and in the open-air, enjoying an unforgettable stay on the Grand Canal.The hotel also offers its guests outstanding opportunities to discover all of Venice’s magic, by organizing personalised itineraries and excursions: boat tours to the lagoon islands, guided tours of the city, romantic itineraries followes by a candle lit dinner and much more. For further information on “special” packages, check out our online booking now or send your request to our booking centre.For conferences and meetings we can provide the “Galileo” room, fitted with update equipment and capable of holding up to 60 people.Some of the services offered to our guests include: free entry to the Casino, free baggage surveillance, baby-sitting, restaurant booking, theatre and concert tickets.Restaurant “La Cupola”Elegant reflections, inviting aromas, brilliant colours and exclusive tastes: these are the defining features of our restaurant “La Cupola”, a jewel of refined style in newly renovated surroundings, boasting harmony in its menu selections inspired both by innovative cuisine, as well as the genuine traditions of the territory.The distinct, welcoming atmosphere and the fine cuisine will envelop you and capture you, transforming your “mealtime” into an exceptional experience.You will be greeted with warmth and courtesy, and given expert advice on your menu selections.The typical and international specialties are served with refined simplicity, elegant and genuine at the same time, accompanied by an exclusive wine list. Our Maitre, Filippo Nocerino, will be at your disposition for any special requests.Perfect for any occassion or simply for a romantic evening, our restaurant “La Cupola” will live up to your expectations and your appetites!TOP OF THE CARLTON SKY LUNGE & RESTAURANTLet “Time Out” steer you upwards to the finest sky lounge in Venice for enjoying cocktails in the clouds and Grand Canal view dining .Stylish evenings begin and end at TOP OF THE CARLTON, the rooftop terrace perched on the 4th floor of the Carlton on the Grand Canal Hotel. Impressive views from this spacious terrace take in both the ancient majesty of the Grand Canal and its noble palaces and the modern Constitution bridge, the newest structure that pierces the motley Venice skyline full of domes, bell towers, arches and spires.Choose from a multitude of cocktails, snacks and light-dining while you sit and enjoy a romantic sunset or experience the gentle lapping of the Grand Canal waters as a gondola passes by.When it’s time to unwind and relax, choose Top of the Carlton.TOP OF THE CARLTON can be exclusively reserved for private events and functions, such as wedding receptions, birthday parties, corporate events – in fact the sky is the limit.Open from mid May to end of September, weather permitting. ... more   less 
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Also Known As:
Carlton Grand Canal Hotel
Hotel Carlton Grand Canal
Canal Hotel Venice

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