We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Appalling!!!” 1 of 5 bubbles
Review of La Serenissima

La Serenissima
Ranked #1,187 of 1,409 Restaurants in Venice
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Dining options: Late Night, Free Wifi, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Neighborhood: Castello
Lancashire
Level Contributor
72 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Appalling!!!”
1 of 5 bubbles Reviewed May 16, 2013

Avoid this one at all cost. The menu looks appealing to start but then things quickly go down hill, from the very arrogant waitress who looked as though she didn't want to be there let alone serve anyone, to the fact you are seated in an alleyway full of bad graffiti which when you get your bill you are charged for but never told beforehand. Don't think about complaining to the management as they are more interested in cashing up and totally ignore customers comments. The waitress very rudely told us you have to pay at all Venice restaurants to sit in a nice spot, well as this was our 4th evening and having eaten at some beautiful restaurants and not been charged once for sitting at much better tables I wonder which Venice she was talking about?? Attached are some of the beautiful views in her opinion that was worth slapping on a charge.

  • Visited May 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
4 Thank blondiegol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

380 reviews from our community

Visitor rating
    31
    67
    64
    61
    157
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Strasbourg
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Avoid!!”
1 of 5 bubbles Reviewed May 9, 2013 via mobile

14% service + 2? per person to add!
Pizza not good at all!!!
Small size of pasta (not enough if your are a little hungry...)

Helpful?
2 Thank K6_67
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Glasgow, United Kingdom
Level Contributor
21 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“TERRIBLE!!! AVOID IT!!!”
1 of 5 bubbles Reviewed May 4, 2013

We went to this BAD quality restaurant 1st and last time time ever, we thought we'd give it a go! Looked nice from outside but to start the menu on the door wasn't available at that time, Ordered a small bottle of peroni 5.50 EUROS and a cheese selection as starter which was awful 4 thin stripes of mozzarela or something similar and 4 thin stripes of parmesan not even 200g of low qaulity cheese, it cost me 9 EUROS (You can buy 1kg of parmesan in the store)

For main course we ordered some pasta with prawns and some kind of fish, 15 EUROS each, when the mains arrived i could see it was no fish in it, politely asked the waitress to check with the chef and she said "CAN'T DO ANYTHING ABOUT IT, SORRY" spoke to manager (asian girl) and she said "YOU ORDERED AND YOU WILL HAVE TO PAY FOR IT" told her i would send a feedback through tripadvisor and she just said "DO WHATEVER YOU WANT" so RUDE, i paid nearly 50 EUROS for CRAP FOOD left it all on the plate and WORST SERVICE I EVER HAD IN A RESTAURANT. don't go there you will regret for the rest of your life.

  • Visited May 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
4 Thank Renan_Capra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirchheim bei Munich, Germany
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great service, price and experience!”
5 of 5 bubbles Reviewed April 29, 2013

Unlike many of the tourist traps in Venice, this place really stood for qualtiy, good service and an excellent dining experience. We were able to sit outside, away from the crazy foot traffic that squeezes Venice like a vice, and enjoy a good meal. We loved it and highly recommend it. Superb!

  • Visited April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Christine644165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
44 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Excellent service, great pizza”
5 of 5 bubbles Reviewed April 27, 2013 via mobile

We found this place when looking for lunch, which we decided would be pizza. Having checked out some prices locally we saw the menu at La Serenissma, and while the menu looked quite pricey, the pizza prices were more reasonable than others we'd seen in the area.
The pizza was great but it is the excellent service that stood out for us. Food and drinks were brought promptly after ordering and the waitress was extremely helpful, she offered us the wi-fi password without us even asking and helped explain to us where we were on the map.
The restaurant is not cheap for the rest of the menu and we can't comment on that as we had pizza, and Venice is expensive anyway, but we would highly recommend this place based on our experience. Its not far away from San Marco, a little walk and absolutely worth it in our opinion.

Helpful?
Thank Alex H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.

Travelers who viewed La Serenissima also viewed

 
Venice, City of Venice
Venice, City of Venice
 

Been to La Serenissima? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing