For me it's all about your expectation for the price you pay for a hotel, and this one fell very very short. Here are the reasons why:
- our room had thin walls, we could hear the conversation of the people in the next room.
- rooms are dated and tired
- beds were hard
- Wifi didn't work in the room. We told the front desk and they said they would look into it but they did nothing.
- shower drained poorly
- front desk service was average. It all just seemed a bit tired and uninspired. An example was their shirt-ironing service that closed at 5.30pm. I needed a shirt ironed after this and they refused to provide a board and iron for me to iron the shirt myself. Not something I'd encountered before in a three star, let alone a four.
- breakfast was comprehensive but average
The location is good but is less of an issue in Venice. Just about every hotel in Venice is in a great location and you can walk everywhere easily.
This is an overpriced four star hotel that is operating at a 2/3 star level. Stay elsewhere.
- Official Description (provided by the hotel):
- The 4-star Hotel Gabrielli, a Venetian Palazzo from the 14th century is family owned in the 5th generation. Only a few minutes walk from Saint Mark’s square, the Doge’s Palace, the Basilica of St. Mark and the Arsenale offers a fantastic location on the waterfront and excellent views on the laguna. Inhouse restaurant with venetian cuisine and Bar. Don't miss the roof terrace and the regarden to relax from a busy day. Private boat pier. ... more less
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- Also Known As:
- Gabrielli Sandwirth Hotel
- Gabrielli Sandwirth Venice
- Hotel Gabrielli Sandwirth