The location of the hotel can't be beat. It's walking distance from San Marco's Square and tons of restaurants. The room was a good size and the bathroom was large with many toiletries that were refilled everyday. The wifi was easily accessible and available throughout the hotel. The breakfast had a good variety of breads, deli meats, cheese, and fresh fruits. This hotel should have gotten 5 stars, but the staff lowered it to 4.
Upon arriving at the hotel and receiving the key (which is an actual key not a keycard) we were informed that if we lost it, it would cost $200 to replace. I tried to open the door to my room and couldn't get it to turn. I went back to the front desk and told them I had trouble getting into the room. The bellhop was extremely rude, told me he was busy and had better things to do, and showed me that I had to twist the key with a force that would have broken any other lock. The front desk was also very rude and unhelpful. At breakfast the waitstaff yelled at us for sitting in the wrong area (there was no signs or anything to allude to reserved seating). Overall the staff was very snobby and clearly thought that helping tourists was beneath them.
- Official Description (provided by the hotel):
- The 4-star Hotel Gabrielli, a Venetian Palazzo from the 14th century is family owned in the 5th generation. Only a few minutes walk from Saint Mark’s square, the Doge’s Palace, the Basilica of St. Mark and the Arsenale offers a fantastic location on the waterfront and excellent views on the laguna. Inhouse restaurant with venetian cuisine and Bar. Don't miss the roof terrace and the regarden to relax from a busy day. Private boat pier. ... more less
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- Also Known As:
- Gabrielli Sandwirth Hotel
- Gabrielli Sandwirth Venice
- Hotel Gabrielli Sandwirth