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“Beautiful Hotel”
Review of Hotel Montecarlo

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Hotel Montecarlo
Ranked #85 of 385 Hotels in Venice
Certificate of Excellence
Reviewed June 26, 2013

We stayed in here 2 nights in June. We had a lovely stay. The room was nice the staff was wonderful and and the location cannot be beat. A short walk to St. Marco in one direction and the Rialto Bridge in the other.

  • Stayed: June 2013, traveled with family
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1  Thank tracey327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefano M, Responsabile relazioni pubbliche at Hotel Montecarlo, responded to this reviewResponded June 28, 2013

Dear Sir,

Thank you very much, your reviews make us very happy, it means we are working well....thank you again and waiting to meet you soon in Venice, accept our best regards.

Massimo

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Reviewed June 12, 2013

Stayed a couple of nights here in June. This hotel has a style all of its own - probably Louis XV - but in spite of that it is vey comfortable and in a wonderful position for St Marks Square and lots of walking. They do a great breakfast, but the real treat is the staff. Everyone on the desk very helpful, speak good English and looked after us wonderfully. Dario was a real star. Rooms comfortable with plenty of wardrobes, cupboards etc.

Room Tip: Fourth floor is quiet with views over venice rooftops.
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  • Stayed: June 2013, traveled as a couple
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1  Thank Jag500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefano M, Responsabile relazioni pubbliche at Hotel Montecarlo, responded to this reviewResponded June 15, 2013

Dear Sirs,

Your review is very important to us and even more important is to know that we were able to exceed your expectations and make your stay in Venice unforgettable ....

Hoping to have you back as our guest ...

Sincerely
Massimo

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Reviewed June 12, 2013

i think max speaks at least 5 different languages fluently and he was a big help as i had questions for him every day. he helped arrange luggage and private water taxi when st. mark's square flooded and we decided we couldn't carry everything ourselves. i saw him many times welcoming people and inviting them to sit and regroup in the dining area or lobby with a cup of tea. he also arranged free taxi to murano glass factory. marco is the bellhop that was always there to help with luggage. he lugged our stuff up and down and behind the front desk and through the streets.

we'd just got off 17 hours in the air and more between 3 flights. maximo took pity on us and had our room ready at 10 in the morning. so happy to see a full modern bath and comfy beds! we did get lost as the street signs didn't make sense from the map i got off google. i also thought there was a sign above which was not there. we actually walked pass the hotel. we were on the second floor facing the street. we had no trouble sleeping - maybe we were too tired to hear noise, but turned on the tv crashed. we were so close to everything, better than last time when we stayed in murano and had to catch water shuttles all the time.

the room was charming and just like photos. bed could have been better but i think it's just that's just us old folks. breakfast was great with lots of variety. we needed a room for 3 people and this was recommended by expedia. other people on our cruise complained that their hotel staff didn't speak english well enough to be of any help. that won't happen here!

Room Tip: small elevator so if you can't take the stairs ask for a second floor room.
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  • Stayed: May 2013, traveled with family
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Thank melemike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefano M, Responsabile relazioni pubbliche at Hotel Montecarlo, responded to this reviewResponded June 15, 2013

Dear Sirs,

We are very happy that you enjoyed our services and has been a piacereper us to share your stay in Venice ..... thanks again for your review which helps us if possible to improve our services .... we expect you soon again in Venice

Thanks a lot and best regards
Massimo

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Reviewed June 1, 2013

This hotel is conveniently located just outside San Marco Piazza. The staff was very helpful and friendly. Affie (sp?) was extremely patient and pleasant with our many questions on our first night.

Our room was very nice, good sized and the bed very comfortable. The eggs were the best we had in Italy. Loved the breakfast selection and coffee!

  • Stayed: May 2013, traveled with family
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Thank solshines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefano M, Direttore at Hotel Montecarlo, responded to this reviewResponded June 8, 2013

Dear Sir,

Thank you very much for your review, it is very important for us to know that you enjoyed your stay in our Hotel....

Waiting to meet you soon in Venice, bye bye and best regards

Steven

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Reviewed May 26, 2013

Up until this hotel, our experience in Italy has been amazing. This hotel has a cold feel because everyone is so not friendly. The rooms are awful and the bed is not comfy. The only upside are the hot breakfast croissants.

  • Stayed: May 2013, traveled as a couple
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3  Thank FoodieChick214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefano M, Direttore at Hotel Montecarlo, responded to this reviewResponded May 30, 2013

Dear Guest
We are deeply sorry for your disappointment. We alway try our best to satisfy every request from the customers. All good reviews about us available on this website prove it.
We do not understand why such complaints were not reported to our reception during your stay. This could have been given us the possibility to take care about any single issue immediately.
As a valued guest, we hope to have you here with us again in the near future for a more satisfying stay, so we can prove we are not that bad.

Stefano Magrini - General Manager

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Reviewed May 20, 2013

The Montecarlo Hotel in Venice is a winner. It's very convenient to Saint Mark's. The rooms are decent sized and clean. The desk staff is very friendly and informative. They serve a great breakfast buffet. What's not to like? I'd recommend the Montecarlo if you're visiting Venice

  • Stayed: October 2012, traveled as a couple
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Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefano M, Direttore at Hotel Montecarlo, responded to this reviewResponded May 22, 2013

Dear Sir,

just a few words to say thank you for your positive note about our house.

Hoping to see you soon again in the future, pls accept my best regards.

Stefano Magrini

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Reviewed May 14, 2013

hotel in bad need of renovation. Very Dated. Air conditioning hardly worked. Room hot. Elevator was out for 12 hours. Had to walk up 45 floors every time I went out. Good location. Staff very helpful. Couldn,t do enough. Unfortunately, its not their fault the owners of the hotel is in neglect.

  • Stayed: May 2013, traveled with family
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Thank john r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefano M, Direttore at Hotel Montecarlo, responded to this reviewResponded May 15, 2013

Dear John,

i'm so sorry that the elevetor went our of order alog your stay but I'm proud to say that we was able to solve the problem within 12 hours (we was obliged to import some part of it from Milan, 250 km far away form Venice and all this matter was solved between 08.00 pm and 08.00 am of the next day), Of course this can not be accepted as an excuse but sometimes could happen.

Anyway i hope to have you again as favorite guest in our hotel along your next visit in Venice.

Best regards

Stefano

ps. may be you do not remember but we have just 4 floors not 45. No skyscraper in Venice.

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Additional Information about Hotel Montecarlo

Address: Calle degli Specchieri 463, 30124 Venice, Italy (Formerly BEST WESTERN Montecarlo)
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#18 Business Hotel in Venice
#51 Family Hotel in Venice
#91 Romantic Hotel in Venice
Price Range: $87 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Montecarlo 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Best Western Montecarlo Hotel Venice
Best Western Hotel Montecarlo
Best Western Venice
Venice Best Western

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