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“slow wifi. fromt desk not helpful.”
Review of Kette Hotel

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Kette Hotel
Ranked #120 of 385 Hotels in Venice
Certificate of Excellence
Rye, New York, Usa
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“slow wifi. fromt desk not helpful.”
Reviewed January 4, 2014

I travel a lot. Slow WiFi is usually a bad sign of poor service. This time was no exception. It was a New Year Day when may good restraunts are closed. Fromt desk was not very helpful to find a good one. And they recommended one with terrible review by Tripadvisor. They suggested a "free" private boat service to Murano island. But the boat arrived at a glass factory where they sell ridiculously expensive Murano glass products. He didi not explain what the "free" boat means. We got a free demonstration of glass making and free transportation to Murano as we didn'y buy any product there. But it was an uncomfortable experience.

  • Stayed January 2014, traveled with family
    • Value
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Helpful?
1 Thank okiyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,122 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (143)
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English first
Northbridge, Massachusetts
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 20, 2013

1st trip to Italy - and 1st hotel in Italy...and it was outstanding! We were upgraded to a Junior Suite upon arrival. It was a big, clean, comfy room with a beautiful, modern, clean bathroom. Wifi signal wasn't that strong in-room, but that's the only opportunity for improvement. The entire staff was extremely helpful - from the well-dressed gents at the front desk, to the porter, to the people working in the breakfast room. Breakfast was great - plenty to choose from (and delicious coffee!). It was a crowded breakfast, but we always found a table. The location can't be beat - a lovely, 5 minute walk to St. Mark's Square. We couldn't have asked for anything more. We absolutely loved Kette Hotel.

  • Stayed November 2013, traveled with friends
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Helpful?
1 Thank lsr1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 13, 2013

I stayed here in January 2013 and located only minutes from St. Mark's Square and water bus stops it is ideal for a few days of sightseeing. The rooms are pleasant and warm and the bathroom was large and well furnished.Breakfast was buffet style and there was something for all tastes and lots of coffee. The staff were friendly and helpful with details of getting about . It is very near the Fenice Theatre and a lovely little restaurant called Vino Vino which I used every evening. Highly recommended.

  • Stayed January 2013, traveled solo
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Helpful?
1 Thank Thomas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 10, 2013

Kette is located in a good location, one of the things we enjoyed most was hearing gondoliers singing as they navigated nearby canals. The price was very reasonable for the location and while the room was pretty basic, it was good enough for our needs. The only negative was that the breakfast room was uncomfortably cramped. I understand space is limited but it certainly made for an uncomfortable dining experience. Apart from that, Kette served us very well during our short stay in Venice.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank cruwys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 5, 2013

Our travel agent presented us with a few options for our weeklong stay in Venice. She indicated, however, that this hotel had very positive reviews from her past clients, so we reserved with the Kette. Convenience was the operative word from the moment we landed at the Trinita water taxi stop that serves various area hotels. It was a pleasant 2-3 minute walk to the hotel with NO bridges to cross! Fearing the worst, I packed light. Our family of three (2 adults & 8-year old child) could have existed with one carry-on and a backpack. Instead, we had two carry-ons which were no bother at all. The front desk greeted us warmly and had a porter assist us with baggage. Upon assessing the room, we had a view of the front of the hotel. I don’t think it mattered which room we had since the hotel area is very quiet. We requested for a room with a water view and to our surprise the new room #138 (a triple room with no upgrade fee), overlooked a narrow water way where gondolas at times with singing gondoliers passed. Most mornings, we were awakened with singing…it was lovely. We had a comfortable queen size bed and a twin in another room. The bathroom (bath/shower combination) was updated with new fixtures. The towel warmer was an added bonus. Heater worked well. There were two television sets (one in each room), although we only watched BBC in the early evening for world news. Staff did not hesitate to provide extra pillows. Service was always prompt. The hotel was clean and quaint.

The cold breakfast (proscuitto, cheeses, fresh bread, etc…) was delicious and just enough to get us started. The servers were friendly and, upon entering the breakfast room, immediately asked for our hot beverage preference.

The Kette is just steps from Gucci, Tods, etc… and no more than a 5-minute walk to St. Mark’s Square. Winter holidays are so magical in Europe – lights all around. After a day full of walking the sites, it was a pleasure to come back to the quietness of the Kette. Most days, we found ourselves returning midday for a much needed rest. The Kette was so close to many sites that this was easy to do.

Our return to Venice will find us in Kette again!

Room Tip: Room 138 has a view of a narrow waterway where gondolas with singing gondoliers at times.
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  • Stayed November 2013, traveled with family
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Helpful?
Thank brickwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fishers, Indiana
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 22, 2013

Hotel Kette was clean, conveniently located and charming. Our room was very nice, overlooking a small canal on which gondolas frequently passed. Bathroom was clean and adequate. We thought the breakfast was very good, though the room was very small - we went later to avoid the rush. Can't really say anything negative other than the staff, while polite, wasn't very friendly or overly helpful, but we found most Venitians to be that way.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank 338JennyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnham, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 18, 2013

stayed for 4 nights. clean hotel, great location, breakfast room small and food choice just cold stuff, had a room on the 3rd floor, clean and spacious with nice view of the canal, nice bathroom, most of the staff friendly , breakfast staff seemed very under pressure and too busy to greet you. no atmosphere at all in the breakfast room. try leaving the heavy tourist are around san marco and try getting the vaporesso actv boat to durodesso area much more normal ! and be prepared to get lost alot !

  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
Thank clairehorsemad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kette Hotel

Property: Kette Hotel
Address: Sestiere San Marco 2053, 30124 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#32 Business Hotel in Venice
#68 Luxury Hotel in Venice
#145 Family Hotel in Venice
#147 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kette Hotel 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Kette Hotel Venice

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